Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I started my interest in pet joy products for my girlfriend's 14 year old Labrador. I ended up getting the hip and joint for him, the Balance probiotics for her 3 year old lab mix and the Thrive vitam... Se mer

Betygsatt 1 av 5 stjärnor

Order not Delivered....Ordered an exercise vibrating plate for 62.90 euro on April 5th ... account debited on 8th April... Tracking 17track said it was delivered on 5th May but i never received it...... Se mer

Betygsatt 5 av 5 stjärnor

I'm grateful that a friend recommended PetJoy for my 17lb, mini golden doodle. It’s now the only vitamin we feed Louie and he loves it! Normally we'd have to bury vitamins and other supplements in e... Se mer

Betygsatt 1 av 5 stjärnor

I ordered some dog-itch supplement from an ad i saw on Instagram. I included a bottle of multi-vitamins. Unbeknownst to me, they put me on a subscription plan. So after receiving the next shipment,... Se mer

Företaget har svarat

Företagsinformation

  1. Foderbutik

Skrivet av företaget

Pets are happy! It's our mission to help you keep them that way!


Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

159 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I didn't order

I didn't order! I didn't get a free sample! I canceled as soon as I saw the charge on my credit card and when I finally got a person on the phone, after canceling online, the guy said he could not do anything except give me 35 percent off? He said I got free samples? No! He said I ordered over a month ago? Nope! They got my Credit card number because it was stored on my computer, I did not order! I asked the dude for a tracking number for the order he was not able to stop from coming to me? No tracking number?
These people are crooks!

7 december 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Grateful

I love that my dogs no longer do the head shaking and biting at their paws. I love the Pet Joy probiotics.

6 december 2022
Omdöme utan inbjudan
Logotyp för Petjoy

Svar från Petjoy

Thank you for continuing to be a part of our PetJoy family!

Betygsatt 5 av 5 stjärnor

We have just started Pet joy

We have just started Pet joy! I am praying this works for my little Yorkie. She has suffered enough with yeast and itchy skin. Debbie Barbee

5 december 2022
Omdöme utan inbjudan
Logotyp för Petjoy

Svar från Petjoy

We are here to answer any questions you might have. Thank you!

Betygsatt 1 av 5 stjärnor

I ordered the vitamins & hip & joint & received 1 bottle of vitamins & 6 bottles of hip & joint & few days later received 3 more of hip & joint!

I ordered the ivitamins and hip and joint for my small, old dog. When received, I had 1 bottle of vitamins and 6 bottles of hip and joint. I tried getting in touch with this company, but it is impossible to be able to speak with anyone. I then received 3 more bottles of hip and joint! I am really angry that I cannot speak to anyone at this company to straighten out my order! I now have 9 bottles of hip and joint and 1 bottle of the vitamins! This is ridiculous and they better not be charging me again! I want them to get these bottles of hip & joint back and give me my vitamins for my dog!

19 november 2022
Omdöme utan inbjudan
Logotyp för Petjoy

Svar från Petjoy

We are available by email and phone 7 days/week. We spoke with you on 12/5 and 12/6. We have attempted to assist you and have requested more information from you. This information was not provided.

Betygsatt 5 av 5 stjärnor

Very impressed

Very impressed. I will start ordering more for my Bella. The rewards will make it possible on my fixed income. She is 12y/o, 93# and takes several medications due to bilateral torn ACLs and arthritis. Thank you

4 december 2022
Omdöme utan inbjudan
Logotyp för Petjoy

Svar från Petjoy

WOW! Taking care of pets is no joke. That's why we're here. Please reach out if you have any questions!

Betygsatt 5 av 5 stjärnor

I love it…

I just found this website and I love it already 😸

4 december 2022
Omdöme utan inbjudan
Logotyp för Petjoy

Svar från Petjoy

Thanks Steve! We are happy you're happy!

Betygsatt 5 av 5 stjärnor

Product is amazing makes Old dogs young…

Product is amazing makes Old dogs young again so far so good

3 december 2022
Omdöme utan inbjudan
Logotyp för Petjoy

Svar från Petjoy

This is amazing! It is what we strive for here at PetJoy and it is refreshing to hear from customers that are happy with our products!

Betygsatt 1 av 5 stjärnor

My husband got a “free” sample?- since…

My husband got a “free” sample?- since then they keep sending and billing shipments. After several hours on phone with them he was assured that the “auto ship” was not authorized. So they said sure you can send them back at your expense. Of course they are still sending. Only solution was to cancel his card to stop shipments. This says to us the product doesn’t work and the only way to make money is via scam,

28 november 2022
Omdöme utan inbjudan
Logotyp för Petjoy

Svar från Petjoy

When your husband ordered, he was asked to accept our Billing Terms & Conditions. This signs you up for a subscription service. We cannot stop an order that has shipped, unfortunately. This is impossible for ALL merchants, and is not exclusive to us. Our policies are all posted on our website. The product does work. Thank you

Betygsatt 1 av 5 stjärnor

Ordered because of the advertised "free…

Ordered because of the advertised "free trial". After placing my order I read that it could take up to six weeks to see a difference but your subscription starts in 21 days or you have up to 21 days to cancel. Cancel anytime for any reason is what it says. I tried to call and cancel because I won't have enough time to try it out. The order had already been shipped, I understand so I'll keep that but they're refusing to cancel the subscription because I didn't try it! Offering to extend the trial is not good enough. If that was the case you should have a trial long enough to actually see results. Why say you can cancel anytime for any reason then give me a crap reason for not letting me cancel? My name is clearly on my review. I spoke with a representative on 11/30/22 4:47 pm est. There isn't a clear way to cancel on the site. That reply is bogus and maybe your reps should be trained better.... They keep updating with lies. I never asked for a refund. Changing the date was offered as an alternative to canceling because she said I can't cancel the membership per company policy. I know you heard that in the recording. Everyone stay clear of this company. They're frauds. There person replying is a liar.

30 november 2022
Omdöme utan inbjudan
Logotyp för Petjoy

Svar från Petjoy

We do not refuse to cancel subscriptions, this is false. Without providing your name, we cannot validate ANY of the comments you are making about our company. We have an online system where customers can manage their own accounts as well, but without your information, we can't see if you attempted this either. This review is not valid; our policies and procedures are set and are NOT reflected correctly in any of your comments. ------ ---------------------You stated you wanted more time to sample the trial offer. She was attempting to change your next billing date! That was what you asked us to do! Instead, you chose to review us with 1 star. We did what you asked us to do. ALSO, you canceled on 12/2. The order SHIPPED ON 11/28. No retailer would issue a refund in this case.

Betygsatt 5 av 5 stjärnor

Recommend Pro Digest

I received a free bottle of the Pro Digest & a free bottle of the Advanced Daily Multivitamin Soft Chews I just had to pay $6.95 for shipping. The Pro Digest really helped my dog with his scratching and biting. I cancelled my order in time and then received an email stating they had shipped another order to me. I was able to contact them by phone & she verified that was a default email and no shipment is coming. I just had to wait awhile to speak to someone from the US and not a foreign country. I recommend this product.

30 november 2022
Omdöme utan inbjudan
Logotyp för Petjoy

Svar från Petjoy

Thanks Cheryl! We do only employ folks here in the US. In fact, our company is VERY small. Some of us are even related to one another! We appreciate your support of our small business.

Betygsatt 1 av 5 stjärnor

This company is a scam to get your card…

This company is a scam to get your card information DO NOT GIVE THEM INFO

28 november 2022
Omdöme utan inbjudan
Logotyp för Petjoy

Svar från Petjoy

William - We are not a scam. You signed up for a subscription and gave us permission to charge your card.

Betygsatt 1 av 5 stjärnor

Scamming Fraudsters!

These scammers spammed me with emails offering free samples which I did not sign up for. Yet my credit card was charged. Looked up the company and the telephone number. Their phone service diverts to text msg then to their website which basically loops on the subscription page and you get nothing. Email them and you will get nothing! These are fraudsters pulling a scam using pets as cover. Bad karma will shut down these A#$%%@

17 november 2022
Omdöme utan inbjudan
Logotyp för Petjoy

Svar från Petjoy

We responded to every email and call you placed with us.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer