Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I started my interest in pet joy products for my girlfriend's 14 year old Labrador. I ended up getting the hip and joint for him, the Balance probiotics for her 3 year old lab mix and the Thrive vitam... Se mer

Betygsatt 1 av 5 stjärnor

Order not Delivered....Ordered an exercise vibrating plate for 62.90 euro on April 5th ... account debited on 8th April... Tracking 17track said it was delivered on 5th May but i never received it...... Se mer

Betygsatt 5 av 5 stjärnor

I'm grateful that a friend recommended PetJoy for my 17lb, mini golden doodle. It’s now the only vitamin we feed Louie and he loves it! Normally we'd have to bury vitamins and other supplements in e... Se mer

Betygsatt 1 av 5 stjärnor

I ordered some dog-itch supplement from an ad i saw on Instagram. I included a bottle of multi-vitamins. Unbeknownst to me, they put me on a subscription plan. So after receiving the next shipment,... Se mer

Företaget har svarat

Företagsinformation

  1. Foderbutik

Skrivet av företaget

Pets are happy! It's our mission to help you keep them that way!


Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

159 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

PetJoy is a scam

PetJoy is a scam. place an order and after nothing for a week I called and talk to Shannel and she put me on hold and then just hung up on me. called back and talked to Jamel and he also put me on hold but came back and said he refunded my order he sent and email saying I was refunded but it was only for the shipping not the full amount. THIS COMPANY IS A SCAM

21 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Same thing as other customers

Same thing as other customers. They say they will send you a free sample and just bill you $6.95. I did that. A few weeks later, without authorization, they billed by card for $96.95!!! I called them and I spoke with Diego. He was very rude and said I authorized this charge, which I DID NOT, as verified by by bank. He hung up on me when I kept telling him this was a FRAUDULENT charge. BEWARE!!! This is a SCAM!!!

16 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Pet Joy sales scam not vet quality

Pet Joy is terrible with customer service. My mother and I both cancelled service then they charged us one last time but sent two containers of the wrong stuff I was getting receiving Pro Digest and the sent two bottles of Balance my dog had yeast infection and the main ingredient in Balance was Brewers Yeast wich is bad for dogs with yeast infections very bad I should send my vet bill for making infection worse very very bad news this company is they apparently don't know anything it's like a sales scam not healing your dog like they say

15 januari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unable to process order

Unable to process order. I've been using Pet-Joy for probably 4 years now. Recently my subscription order has not been filled on time or at all. The last 6 months have not been good for this company. The issue I'm being told is my Credit Card. 3 months ago I put in my new card and it refuses to take it, they have entered my new several times and still NO product. I went and checked my payment and it's still the same card that was replaced 3 months ago. NO one there has a clue..... So they lost a customer...

8 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

One star is being generous

One star is being generous! I ordered a “free sample” and said no to all other offers. I then found out it was a subscription service after I received several emails. This is conveniently hidden. I canceled the order and asked for a refund. They claim that I only canceled the subscription and was told the sample had already been mailed which it hasn’t. Very shady business practices!

1 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They hide the cancel subscription info…

They hide the cancel subscription info so we'll I never found it. They tell you can cancel at any time. How when you can not finf the info. A company with good products would make it easier. They must not believe it works as advertised.

31 januari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Win Win

I started using PetJoy because of a special offer on Probiotics for my dog, now I receive bonus dollars for getting a great deal on something that will help my Bestfriend tremendously. Win Win for me and my Dog.

29 januari 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

I ordered the so called free sample and…

I ordered the so called free sample and paid for shipping as stated. The next thing I see is the charge for $96.95 for the bottles, I also stated just the 1 bottle but they went ahead and charged my card for 3 extra bottles anyways. I have seen a little difference but not quite sure the statements are 100% accurate.

15 december 2022
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer