Me siento muy feliz con el servicio al cliente, en especial con Jenny quien fue la persona que me atendió en esta ocasión. Había tenido unos problemas con la verificación de identidad, y Jenny me ayu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Has a pet backer I would lie if I said the app is without issues, the user interface and experience needs some attention. But for the real experience that is getting pets into loving and caring homes... Se mer
I had a small problem of phone number verification and Jenny helped me immediately, it worked out right away. Highly appreciate
Excellent platform, very secure and well vetted. Fees are a bit high but still worth if u have multiple pets to take care of. Customer service is excellent and fast.
Företagsinformation
Informationen kommer från olika externa källor
Book 5 star sitters and dog walkers from app with reviews near you for home dog boarding, house sitting, grooming or doggy day care, 30% cheaper than hotel
Kontaktuppgifter
Singapore
- petbacker.com
Ingen inbjudningshistorik registrerad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
PetBacker is an excellent platform for…
PetBacker is an excellent platform for finding reliable pet care services. Is offers a wide range of options for pet services with verified reviews to help choose the right provider. The booking process is simple, and the customer support is helpful and responsive. Highly recommended for pet owners seeking trustworthy care!
Absolute Horror
It took me a while to write this review, as I was too emotional to put my feelings into words. What I feel isn’t anger—at least not entirely—but deep sadness and regret for being too trusting and naïve.
Due to personal circumstances, I had to find a temporary home for our beloved cat. I didn’t want to send her to a shelter, so I searched for a family where she would be surrounded by love, care, and attention. While this option was more expensive, it gave me peace of mind knowing she would be in good hands.
In the beginning I had the feeling all went well and the family took care of her as they should.
Unfortunately, what followed was nothing short of heartbreaking. Months passed before I could bring my cat back home, and I counted the days until we were reunited. But when I finally saw her again, I was in complete shock. She was unrecognizable—alarmingly thin, with matted fur, tangles, and bald patches on her tail. She had lost more than half her body weight.
Throughout those months, I had repeatedly asked for photos to check on her well-being. The caretaker only sent one photo a month, along with excuses that her weight loss was due to not giving her treats. I was concerned but never imagined the true extent of her suffering.
When I took her to the vet, the severity of her condition became horrifyingly clear. My cat had accumulated so much fluid in her body that her organs couldn’t even be seen on the X-ray. She was struggling to breathe. The vet had to extract 2.4 liters of fluid from her chest and abdomen using long needles. For the first time in months, she could breathe again—but the procedure revealed just how frail and close to death she was. We ended up paying over 4,000 AED for her treatment.
Now, she’s finally home, and we’re doing everything in our power—with the right medication, care, and endless love—to help her recover. I hope and pray she will be with us for a long time yet.
I wouldn’t wish this experience on anyone. It’s truly heartbreaking, and I hope no other pet has to endure what my cat went through. Please, if you are ever in a similar situation, be extra cautious and vigilant about the person or family you entrust with your beloved pet.
Siempre pero siempre me ayudan
Siempre pero siempre me ayuda a solucionar mis problemas, Camille es un amor entero, soporte está las 24 horas pendiente y ayudando a los cuidadores y dueños, la aplicación se maneja de una manera excepcional y estoy eternamente agradecida con su ayuda y apoyo, además de la amabilidad y el cariño que ofrecen, les doy un 100! 💗✨
If pet parents had to keep one app on their phone, Petbacker would be it!
Petbacker is the best pet sitter app that connects pet parents with the reliable pet care takers nearby.
This app truly becomes a mandatory when you want to take a vacation and have to leave your pets to someone reliable.
You can have multiple options like pet boarding, sitting at home, daycare, dog walks and even pet taxi.
You can have conversations directly with the service providers, once you feel comfortable, you can book instantly and the payment is secured till the job well done (without any dispute).
Petbacker has strict rules for the safety of pets and to build trust within the pet lovers community, so chances of positive experiences are high.
Thank you for letting us have peace of mind while we are away from our pets!
PetBacker is a convenient and reliable…
PetBacker is a convenient and reliable platform for pet owners to find trusted pet sitters, walkers, and groomers. The app makes booking easy, ensures secure payments, and provides a great way to connect with experienced pet caregivers. Highly recommended for pet parents seeking quality pet care services! Cheers PetBacker team.
The application is excellent plus the…
The application is excellent plus the customer support is very proactive.
Pet Backer
Pet Backer is Very Helpful to me as a one of there Pet Sitter but over all Pet backer is the best app to find sitter and have a satified services.
Very nice and user friendly app
1st time user
1st time using these guys, along with their provided app, and so far, am liking these guys a lot. The interface is pretty simple and straightforward, payment is easy and secure, and bookings are hassle free and rather flexible. Something came up (on my part) that I had to move the dates, and customer support was pretty prompt to address and resolve the matter. Definitely going for these guys again come next holiday!
Khushali is very helpful
Khushali is very helpful! Petbacker helps a lot!
Safe from both side of the Owner
Safe from both side of the Owner, Pet, and the Pet Sitter. Nice and Easy to communicate too in their customer support! Kudos!
Overall I am satisfied with the system…
Overall I am satisfied with the system in place. Thank you for responding expeditiously. Will deal with Petbacker again.
One of the best app
One of the best app. From sign up to put your request on the app is amazing. There is lot of options available from boarding, daycare and pet taxi. Perfect app for the Pet owners to find wide options of pet sitters. Highly recommended for Pet Owners.
Up to now Petbacker has not solved my…
Up to now Petbacker has not solved my issue. They did not even tried to negotiate, they keep asking to wait. My dog bite on the sitter’s furniture, we already offered to pay directly with the sitter but we want at least the non used amount back.
Wast of time I could give a 0 star I would wast…
If I could give a 0 star I would wast of time been looking for a pet taxis put a request in about 2 weeks with the date and time needed got nothing back when you inquire about it all you get be patient email them about 4 times and that's what I get back

Svar från PetBacker
La mejor aplicación y atencion
Petbacker es una excelente aplicación y su servicio al cliente es fantástico recibo respuesta inmediata a mis dudas y el apoyo es total...sin lugar a duda una aplicación que me está ayudando a hacer crecer mi negocio ayudando a peluamigos a mover sus patitas y colitas de felicidad a través de mis cuidados y paseos....Gracias PETBACKER💚🦮💚

Svar från PetBacker
Thank you you’re great .
Thank you you’re great .
I am very thankful !

Svar från PetBacker
Excellent App
Excellent App, very friendly, excellent customer service, safe, reliable.

Svar från PetBacker
Overskuelig app
Overskuelig app, men mangler en del information ift. tidpunkter for afhentning og aflevering på dagene for hundepasning

Svar från PetBacker
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