PetBacker Omdömen 313

平台的客服專員回應效率極快也非常有誠意的處理我的請求,讓我感到安心和貼心

請大家有需要的都來這裡預訂服務

The app is a bit difficult and confusing to use at first.. the UX could be improved..

Customer Service is super reactive and helpful big thumbs up for their work

Best pet care application that available in Japan.

¡Tremendamente mal!!!! Contrate el servicio el 06 de marzo del 2025, y el cuidador me dijo que no podría cuidar a mi perrita, solicite la devolución porque según está garantizada, y hasta el momento no he obtenido el reembolso su atención al cliente es nefasta, pues tienen boots que no resuelven nada. No se confien.

This was my first time offering cage-free home boarding services, and I got my first pawstumer through PetBacker. I specifically chose PetBacker because I wanted a structured and reliable process, and I appreciate how the platform ensures a safe and transparent experience for both pet sitters and pet owners.

During the booking, I encountered some challenges with the pet owner’s cooperation in completing the process. However, the PetBacker team was very helpful in guiding me through the necessary steps and ensuring that everything was properly handled. Their prompt assistance in marking the task as completed was greatly appreciated.

This experience has taught me a lot, and I now feel more confident in choosing the right bookings in the future. I’m grateful for PetBacker’s support and would recommend the platform to fellow pet sitters looking for a secure and professional way to offer their services.

Petbacker app

Great service !! I chevkwd the recommendations of the dogcare guy, and he loved and took care of my best friend 🐶

I’ve really enjoyed using PetBacker so far! As a new user, getting hired can be challenging, but persistence definitely pays off. The platform provides great opportunities for pet sitters, and I appreciate the support team’s responsiveness—special thanks to Khushali for her outstanding assistance!

That said, there are some areas for improvement. The app can be a bit buggy at times, and the UI could be more intuitive for a smoother experience. Enhancing these aspects would make it even better for both sitters and pet parents.

Overall, I look forward to continuing with PetBacker and hope to see further improvements. Thanks for providing this platform!

BEST APP PETSSITTERS

This app become my main work. I can't say anything bad about this app, they are very clear about what fee they take and how much do you gonna receive and how long could take. Maybe the only think is the chat between Petsitter and let owners but it's ok for now

As a pet sitter I really appreciate the customer support services and the support they give to us thanks a lot

Awesome app for pet owners and sitters. Easy to use and safe ☺️ Highly recommended

very supportive and understanding admin.

I am not appearing in the search results although I spent days setting up the whole profile and taking all of their tests and everything is verified. I was told that they will fix it as soon as possible but after a day I understood that they don't even think there's a problem so they did nothing but promptly say they're working on it urgently.

App de confiança e segura tanto para tutores de Pets, Pets, tanto para os Backers/prestadores de serviço. Pagamento a horas! Algarve já tem Petbackers. Super recomendo para todos que tem amor aos seus pets e precisam do melhor serviço e assegurado. Nível de recomendação 5 estrelas!

I can't be more disappointed with a company than petbacker.

We have given our cat for care on their platform and we got it back nearly dead; the cat still suffers from heart problems.

The platform litterally does NOT care about ANYTHING of this and that shows of 2 months of 0,0 replies except to 'wait'.

Total garbage

Kushali the customer service agent , helps a lot with my enquiries and always fast replying ! Thank you so much for your hardwork kushali:))

客服人員回覆和處理都很快
很感謝她那麼快幫我處理事情

Ive been part of petbacker as a sitter and have been super happy with the services they provide!
The support team is always quick to reply, and they have been very helpful when needed!
The app itself is very convenient and im glad i found them!
I found so much joy and knowledge working with them and will continue to work with them as long as i do this!

Great and fast staff!