Me siento muy feliz con el servicio al cliente, en especial con Jenny quien fue la persona que me atendió en esta ocasión. Había tenido unos problemas con la verificación de identidad, y Jenny me ayu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Has a pet backer I would lie if I said the app is without issues, the user interface and experience needs some attention. But for the real experience that is getting pets into loving and caring homes... Se mer
I had a small problem of phone number verification and Jenny helped me immediately, it worked out right away. Highly appreciate
Excellent platform, very secure and well vetted. Fees are a bit high but still worth if u have multiple pets to take care of. Customer service is excellent and fast.
Företagsinformation
Informationen kommer från olika externa källor
Book 5 star sitters and dog walkers from app with reviews near you for home dog boarding, house sitting, grooming or doggy day care, 30% cheaper than hotel
Kontaktuppgifter
Singapore
- petbacker.com
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience.
Horrible people it’s been 2 weeks no payment
Horrible people it’s been 2 weeks no money yet for providing my services of pet sitting and I keep hearing oh we have to wait to hear back from finance regarding sending my money to my PayPal account and that they have to wait to hear from management and don’t say anything for days and won’t send my money and I haven’t been able to get my cats more litter or pay my other bills and it’ll almost be 3 weeks of still no money. Very evil people and don’t care to give people their money and I even explained multiple times that the owner hasn’t responded since Two months ago and that they won’t respond and they insist on waiting to hear from the owner when they know the owner hasn’t said anything since June 10 2025,its now August 14th. They still don’t respond and won’t give me my money I earned which is 809.01 and then they’ll probably delay my last payment as well which is wrong. I definitely won’t use it again after this and I’ll pay to sign up on rover instead
Good one
I have no issues with the app, works great… there are many pet sitters in my region, which is crucial for a reliable XP with the service. Much better than leaving your pet at a pet hotel
Nice app
The app is user friendly. Customer service also respond very fast.
Really good
The app works really great
The app works really great, it's safe and I'm glad to be a part of their community. The only thing that I'd like to see improved is the quotes system, because for some jobs, like day care, it would br great if I could know how much time I will be providing the service and ajust the price accordingly! Other than that, I'm really happy with it!
Fast and details
Fast response with details. Thanks a lot from Khasuli and Rocky
good customer service team
Really good customer service team with quick response explaining everything in full detail helping you understand your concern, making you feel at ease, strongly recommend them if you have any questions/ queries:)
I have entered wrong bank details so my…
I have entered wrong bank details so my payment was not processed to my my account.then i contacted to service centre and told them my problem , they have understood the problem and supported me in every way and gaves me my payment back , I just want to say the service was really good
♥️♥️ love'd to be using pet backer
♥️♥️ love'd to be using pet backer
They have not been replying me for more…
They have not been replying me for more than 24 hours, but when I ask for the second time they reply me fast and accurately.
Have been using petbacker now for about…
Have been using petbacker now for about 3 years both for my pets and too look after pets. Great app..
Fast and professional.
I absolutely love using PetBacker
I absolutely love using PetBacker! 🐾
I’ve had the chance to experience it both as a pet sitter and as a pet owner, and in both cases, it has been fantastic. Whether I needed someone trustworthy to take care of my own pet or was looking to welcome a furry friend into my home, PetBacker has always connected me with wonderful people and amazing pets.
The platform is easy to use, reliable, and full of kind and caring pet lovers. I always feel safe and supported throughout the whole process — from booking to completion.
I truly recommend PetBacker to anyone looking for pet care or wanting to become a pet sitter themselves. It’s an amazing way to meet lovely animals, connect with responsible owners, and be part of a community that genuinely loves pets. 🐶💛
Loved the customer support team as much…
Loved the customer support team as much as the thought of this wonderful platform.
I hope to be in here for long time and could also earn some side income.🙂
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








