The Squirrel trap was delivered promptly and worked like a charm. Not for the faint hearted, this MK4 device is a robust sturdy and deadly device. Make sure you’ve read the instructions and I’d seriou... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've bought this product before so I know it works. Service was excellent as usual. Fast delivery and good packing - which was essential on this occasion as Royal Mail had bashed it about a bit.
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I had an excellent experience with PestControlDirect.co.uk. Their aftercare service really stood out. Gemma was particularly helpful and professional throughout. I had a small issue with my order, and... Se mer
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We found great difficulty in removing the backing paper from the triangular hanging moth trap without getting stuck to it in at least 2 weeks of setting one up under the sofa not a single moth ha... Se mer
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Företagsinformation
Skrivet av företaget
Over 150,000 people have chosen Pest Control Direct UK to solve their pest control problems, for which we provided innovative pest control products or conventional pest control supplies, from protective clothing to the latest humane electronic pest control systems on the market. Our expert staff are always on hand to give the best professional pest control product advice to help you solve your specific rodent, insect or bird pest problems
Free Delivery
for orders over £150 (ex VAT- UK Mainland only)
FREE Delivery for orders over £150 (ex VAT- UK Mainland only)
Kontaktuppgifter
Old Swan Lane, BN27 2BY, Hailsham, Storbritannien
- 01323 846845
- sales@pestcontroldirect.co.uk
- pestcontroldirect.co.uk
4,7
Utmärkt
75 omdömen
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Har besvarat 100 % av sina negativa omdömen
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I ordered a dr5 from pest control…
I ordered a dr5 from pest control direct I have been in pest control most of my life I’m now 72 asked to send back. Because not working they send they would refund me as soon as picked up then changed there mind I will be getting in touch with all the pest controls in south east who I know very well and be telling them not to buy from them again What’s what they are not telling you is the item was still in the 30 day warranty and refused to give me more money back. Also it wasn’t them that made the claim to PayPal. It was me they are very sarcastic and anyone that knows me and what I have said is true as for your staff there communication is non-existent I used unit once and it did not work at all that is why it went back there was no new parts on the unit when she says same parts there was one peace of plumbing tape anyone that use the dr5 know you have to put plumbing tape on the joints the dr5 was sent with hose wrong way round and I used it once it did not work any one that knows me give them a miss customer service rubbish
13 juli 2026
Omdöme utan inbjudan
Svar från Pest Control Direct
Hello Mr Watler
Many thanks for the review. We would like to make it clear to those reading this review that Mr Watler has been very rude to all 3 staff here, demanding a refund before we even got to see/test the product. It has been tested by technical team and have proven it works even though Mr watler claimed it was broken/faulty. We have now passed the complaint to Paypal to verify our situation. We have now blacklisted Mr Watler, who may we add has purchased many times in the past with no concerns.
Had the unit been in the condition you received it in , same parts etc, you would of course have had a refund. Unfortunately, this is not the case, the unit is not faulty, as stated by yourself, it has been well used for a unit only 2 weeks old and is also made up of different parts to how you received it from us.
We are a respected small family business working online and in field with over 30 years experience.
As we said, please do not try to buy from us again, we have thousands of happy customers over the years.
Svar från Pest Control Direct
Thank you very much for the kind feedback
A good range of products
A good range of products, well explained and at a reasonable price.
27 juni 2026
Svar från Pest Control Direct
Many thanks for the great feedback
Svar från Pest Control Direct
Thank you very much
I keep using these so they must be good!
I've bought this product before so I know it works. Service was excellent as usual. Fast delivery and good packing - which was essential on this occasion as Royal Mail had bashed it about a bit.
25 juni 2026
Svar från Pest Control Direct
Sorry for the RM bashing ! We try to pack as best we can without being too over the top with it. Appreciate the feedback
On time delivery and the product is…
On time delivery and the product is very good quality
25 juni 2026
Svar från Pest Control Direct
Good to hear :)
Brilliant effective and deadly
The Squirrel trap was delivered promptly and worked like a charm. Not for the faint hearted, this MK4 device is a robust sturdy and deadly device. Make sure you’ve read the instructions and I’d seriously recommend watching YouTube as to how to safely set said trap. Any Squirrels in the roof don’t stand a chance, peanut butter and a few salted peanuts as bait and leave overnight, job done.
25 juni 2026
Svar från Pest Control Direct
Great review, thank you very much for adding extra advice :)
Svar från Pest Control Direct
Thank you :)
Prompt and efficient execution and…
Prompt and efficient execution and delivery of my order. As has always happened in previous orders.
27 maj 2026
Svar från Pest Control Direct
Good to hear, many thanks for taking the time to leave a review.
Svar från Pest Control Direct
Lovely review, thank you :)
Svar från Pest Control Direct
Thank you very much :)
Quick delivery and very helpful with…
Quick delivery and very helpful with enquiries over the phone.
16 februari 2026
Svar från Pest Control Direct
Thank you very much for taking the time to leave feedback.
repeat order for me
repeat order for me - sticky clothes-moth papers. Great product, delivered quickly. Thank you
24 april 2026
Svar från Pest Control Direct
Many thanks for the kind review, it is much appreciated
Excellent aftercare help
I had an excellent experience with PestControlDirect.co.uk. Their aftercare service really stood out. Gemma was particularly helpful and professional throughout. I had a small issue with my order, and it was handled quickly and efficiently, with everything resolved within 24 hours. It’s clear they genuinely care about their customers and provide strong support even after purchase, which is rare these days. Highly recommended.
24 april 2026
Omdöme utan inbjudan
Svar från Pest Control Direct
Thank you for your kind review. We're pleased we could help and resolve the issue swiftly. We pride ourselves in giving our customers the best customer service possible. We know having an issue with pests can be quite stressful and we will always help to alleviate some of that stress and pressure for you.
My annual repeat order for moth control…
My annual repeat order for moth control products dealt with efficiently. Have used Pest Control Direct many times.
27 mars 2026
Svar från Pest Control Direct
Thank you for your review. We're pleased to hear the moth products are working well for you. Your continued custom is appreciated greatly.
Very easy site to use
Very easy site to use, for an old lady like
me, and quick delivery. I like to use a SAFE moth control product , so easy to use with the mothpads cage
25 mars 2026
Svar från Pest Control Direct
Thank you for your feedback. These pheromone traps are great for monitoring the problem and catching the male moth. We're pleased to hear our website is easy to use. If you would like any help, don't hesitate to call us.
Fantastic Service, Fantastic Products
I have used Pest Control Direct for the past year. Their service is always excellent. Very quick to answer the phone, great product knowledge and always very helpful. Products always arrive the next day.
25 mars 2026
Svar från Pest Control Direct
Thank you for your kind review. We're always happy to help and truly appreciate your custom this past year.
Well made rat traps
Well made rat traps. Successful on the first night but second rat is now wary so I'm going to have to change the bait. Very happy with the seller communications .
29 mars 2026
Svar från Pest Control Direct
Thank you for your review. These traps are one of the best on the market, so we're pleased to hear you're happy with them. Rats are very clever animals and like you have said, can become wary of the traps. We suggest baiting it without setting the trap and allowing the rat to eat from it a couple of times, so that it becomes more comfortable with the trap. Once they are comfortable, set the trap and try again. If you'd like any advise, don't hesitate to call.
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