Matt poole help me through the whole process of how to fill out all necessary forms regarding my claim. Amazing young man very personable very helpful. Have dealt with company for many years and I am... Se mer
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
In depth information and analysis provided by Scott regarding all the plans and their outcomes. I would recommend this company to other employees as we get more for our money than other companies an... Se mer
Matt poole has been a huge help wifh claims and ensuring my cover was explained properly. Woukd reccomend pg to anyone tinking of protecting them selves.
Matt poole saw me and spoke to me about my plan and gave me some really good advice of what to do and how to make a claim He was super friendly and very helpful I feel someone should give him a pat... Se mer
Företagsinformation
Skrivet av företaget
Here at Personal Group, we've been supporting the working backbone of the UK since 1984, with affordable and simple insurance plans. We're here to help you protect the life you love.
Kontaktuppgifter
899 Silbury Blvd, MK9 3XL, Milton Keynes, Storbritannien
- personalgroup.com
4,9
UtmÀrkt
1 tn omdömen
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Excellent Service
My call was answered very quickly and my query was dealt with efficiently. I spoke to Najet, she was knowledgeable, kind and patient with me
9 mars 2026
Omdöme utan inbjudan
Easy to claim
I have been in hospital a few times over the last few years .
The claims have been made very easy.
Top class
8 mars 2026
Omdöme utan inbjudan
Tried sorting a refund out took 3âŠ
Tried sorting a refund out took 3 months to get it worst company Iâve dealt with in terms of customer service be left on hold for 20-30 mins at a time highly do not recommend this company for work place pensions/hospital plans
2 mars 2026
Omdöme utan inbjudan
Svar frÄn Personal Group
Hi Mick,
Thank you for taking the time to share your feedback. Iâm genuinely sorry to hear about your experience, and I would appreciate the chance to understand what went wrong. Weâre committed to learning from situations like this so we can improve and prevent similar issues in the future. If youâre willing, our Customer Relations Team would really value the opportunity to speak with you directly. You can reach them on 0800 542 5930, and theyâll be more than happy to discuss your concerns in detail.
Lauren has visited bromsgrove site andâŠ
Lauren has visited bromsgrove site and she has been superb in giving all my staff a clear update on their company benefits. 5*****
18 februari 2026
Omdöme utan inbjudan
Great job
Lauren was a great help to the staff and myself and a very knowledgeable person. She did a great job at the site.
19 februari 2026
Omdöme utan inbjudan
I had a issue with completing my claimâŠGood customer service
I had a issue with completing my claim online and I was having difficulties.I was assisted by Patricia who was very helpful ,professional. I felt so privileged to rate 5 star for good customer service.
Keep up the good work. đ
18 februari 2026
Omdöme utan inbjudan
Rich F came to our office in Bath
Rich F came to our office in Bath. Talked to staffs re insurance benefits and were very professional. We will welcome him back any time
12 februari 2026
Omdöme utan inbjudan
Excellent service
I have been with personal group for a few years and had many successful claims. Richard is at stagecoach Bristol. He is very helpful and I highly recommend personal group as they pay quickly
11 februari 2026
Omdöme utan inbjudan
What a great guy!
The representative that visited us at Rawmarsh depot was absolutely perfect. Highly professional and very polite and absolutely pleasure to have him visit us!
6 februari 2026
Omdöme utan inbjudan
5 star service!
Richard is visiting Go Ahead garage in Stockwell.
He has helped me claim for three outpatient visits.
I would recommend this to anyone.
14 januari 2026
Omdöme utan inbjudan
Una porqueria les mande email paraâŠ
Una porqueria les mande email para cancelar y dejar de quitar dinero a mi marido me digeron que esta cancelado y que les mande la cuenta bancaria para devolverle el dinero y en lugar de esto me contesta tu cuenta esta activada entra en el enlase del portal como se lleama esto ? estafadores mentirosos no quiere pagar algo que no va a usar sigue quitando dinero a mi marido y no hay forma de pararlos.Estamos cansados de que no se aregle y que lo dejen en paz
12 december 2025
Omdöme utan inbjudan
I spoke with Heather at pg....
I spoke with Heather at pg....this was not the first time actually, her responses, replies and help has always been amazing. Bless her
23 december 2025
Omdöme utan inbjudan
I have called on numerous occasions andâŠ
I have called on numerous occasions and find everyone that I have spoken to extremely helpful and friendly. I couldnât have asked for any better communication
4 december 2025
Omdöme utan inbjudan
Personal group
Anisha was brilliant to chat with! Explained everything clearly and made me feel confident.
25 november 2025
Omdöme utan inbjudan
Great service
Richard from Personal Group is visiting Stagecoach.
I took out a hospital plan with him. Very straightforward and easy to claim. Would recommend this to anyone.
25 november 2025
Omdöme utan inbjudan
Lauren was very professional andâŠ
Lauren was very professional and transparent.
25 november 2025
Omdöme utan inbjudan
Feel covered joining this plan
24 november 2025
Omdöme utan inbjudan
Detta Àr Trustpilot
Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
LÀs mer om andra typer av omdömen.
Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.
LÀs mer om omdömesprocessen pÄ Trustpilot.
HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.
Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.