Pepe Garden Furniture Omdömen 

508
•
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I bought my first 2 Elli chairs and dining table about 25 years ago and have added to the set over the years - my most recent purchase being the Elli bench. The quality has been great - having withsto... Se mer

Betygsatt 5 av 5 stjärnor

Good communication, arrived when they said it would with a helpful courier, packed well. Great quality product as always.

Betygsatt 5 av 5 stjärnor

Ordered our cushions for our Elli chairs whilst at Hampton Court Palace Flower Festival, we were helped greatly by Carmen, easy to order, delivered in perfect packaging when promised. We have bought m... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Prompt delivery & good customer service when we purchased a replacement canopy for our Lilli swing seat. Only minor quibble is that the new mesh canopies don't keep the sun off as much as the old vers... Se mer

Företaget har svarat

Företagsinformation

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Om Pepe Garden Furniture

Skrivet av företaget

We are a British family owned company, established in 1988, since when we have evolved as designers, manufacturers and direct retailers of our range of quality wooden garden furniture. Our established and well received range of wooden garden furniture includes two and three seat garden swings (or hammocks), garden chairs (including rocking chairs), benches and other seating, along with sunbeds and recliners, plus tables and chairs sets.

For over thirty five years we have appeared at the major gardening exhibitions, of which the Chelsea Flower Show is the highlight. In all we attend some thirty shows a year making nearly one hundred show days. Our direct retail model, reduces costs in the supply chain, enabling us to provide our high quality garden furniture at an affordable price. Pepe Garden products are available directly from us at shows, through our showroom, or through this website.

Nearly thirty per cent of orders are repeat orders to existing customers adding to their range, or recommendations from friends and family. We are now beginning to receive second generation orders from purchasers who enjoyed our swings and other pieces as children themselves. See also some testimonials from happy customers. As well as our many family customers, we are favoured suppliers to major care home groups including BUPA and Four Seasons. We regularly supply public bodies including the National Trust, the Ministry of Defence, British Waterways and the NHS. If you would like to set up a trade account, for online ordering in a B2B environment please see our Trade Accounts page.

Most recently, in early 2020, we have moved to South Devon, where we have now opened a dedicated showroom, alongside our new warehouse and office space. You are welcome to visit us throughout the year.

Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

508 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(508)

17 omdömen under de senaste 12 månaderna

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Betygsatt 4 av 5 stjärnor

Prompt delivery of swing seat cover…

Prompt delivery of swing seat cover from 3rd party manufacturer. However I did not receive a despatch notification from the manufacturer who used a different courier from Pepe.
Pepe notified me of despatch but that was a week after I already taken delivery and the cover was in position.
The product is worth 5 stars but there seemed to be a left hand/right hand issue between the manufacturer and PEPE!

24 augusti 2023
Logotyp för Pepe  Garden Furniture

Svar från Pepe Garden Furniture

Thank you Howard, Yes we are trying to sort that problem.

Betygsatt 5 av 5 stjärnor

Prompt

Prompt, efficient service. Thank you!

30 augusti 2023
Logotyp för Pepe  Garden Furniture

Svar från Pepe Garden Furniture

Thank you Stephen.

Betygsatt 5 av 5 stjärnor

arrived within 24 hours

The protector varnish arrived within 24 hrs when it said it could be up to 7 days. Messages telling me of progress also helped. Only comment is that it is very expensive even if it is good..

28 augusti 2023
Logotyp för Pepe  Garden Furniture

Svar från Pepe Garden Furniture

Thank you, The protector is a great product.

Betygsatt 5 av 5 stjärnor

Great furniture - great service

Pepe is easy to deal with by phone and online. They promise and deliver promptly. Easy to assemble, very well made and very good looking garden furniture.

13 augusti 2023
Logotyp för Pepe  Garden Furniture

Svar från Pepe Garden Furniture

Thank you so much for your kind words, it means a lot

Betygsatt 5 av 5 stjärnor

Pleased with the product so much better…

Pleased with the product so much better than the original canopy. Service was excellent with ringing us back as required. Goods arrived earlier than expected. Thank you for all your help.

6 augusti 2023
Logotyp för Pepe  Garden Furniture

Svar från Pepe Garden Furniture

Thank you Janet, We are delighted that you are so pleased.

Betygsatt 5 av 5 stjärnor

I bought the Rowena rocking sunbed and…

I bought the Rowena rocking sunbed and it is so comfortable for my bad back. You did need at least 1 person to help you assemble the product together as you have to screw in 3 cross beams to the 3 sides then 34 slats across. Make sure your electric screwdriver is charged fully when you start! But it was easy to put together. With the current British summertime weather (rainy) I haven't been able to enjoy it as much as I hoped yet, but the few odd days of lovely sunshine I'm straight out into the garden to lie on it.

19 juli 2023
Logotyp för Pepe  Garden Furniture

Svar från Pepe Garden Furniture

Thank you Angela, The rowena is the most comfortable rocker and excellent if you have a bad back, hope the weather improves soon so that you can spend many afternoons enjoying it.

Betygsatt 5 av 5 stjärnor

Excellent company

Excellent customer service throughout. Delivery really fast. Furniture is good quality. One shelf developed a fault and replacement was sent out immediately no argument. Fast response time to emails. Really cannot fault this company and would highly recommend.

18 juli 2023
Logotyp för Pepe  Garden Furniture

Svar från Pepe Garden Furniture

Thank you so much for your kind words, we do try our best.

Betygsatt 5 av 5 stjärnor

Timely delivery

Because my furniture protector arrived in good time. Can’t comment on the stuff itself as it’s been too wet to apply.

18 juli 2023
Logotyp för Pepe  Garden Furniture

Svar från Pepe Garden Furniture

Thank you for taking the time to leave review, the protector does do a wonderful job.

Betygsatt 5 av 5 stjärnor

Good customer service

Good customer service . Part ordered arrived as specified and my rocker seat looks like new!

18 juli 2023
Logotyp för Pepe  Garden Furniture

Svar från Pepe Garden Furniture

Thank you Angela, so pleased your Rocker is now as new.

Betygsatt 5 av 5 stjärnor

Brilliant staff on the end of the…

Brilliant staff on the end of the telephone. A PERSON! A human being, what joy! We soon sorted out exactly what I wanted and needed. A pleasure to deal with. Long may you be in business.

19 juli 2023
Logotyp för Pepe  Garden Furniture

Svar från Pepe Garden Furniture

Thank you Judith, Your kind words mean everything.

Betygsatt 5 av 5 stjärnor

Very helpful customer service.

Very helpful customer service.
Easy to contact on the phone

23 juli 2023
Logotyp för Pepe  Garden Furniture

Svar från Pepe Garden Furniture

Thank you Lindsay, We do take a lot of pride from your kind words, although I think you probably meant to leave 5 Stars.

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