Walking tours by Fabulous Tours are great for the public and tourists. One is able to absorb real life experiences as one walks through the alleys and streets. Smells the aroma of eating street foods... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a great experience obtaining a pass for Ambassador Lounge T2. I had a poor experience obtaining a discounted eSim through Singtel. The link email sent to me did not work, even after I tried it 5... Se mer
The booking process was smooth and straightforward, and the price was the most competitive compared to other platforms. I hope to see more attractions available on Pelago in the future.
It's NOT actually a great company, they just have a monopoly over this specific service so it's not like someone other than Coral will provide it. This time the service went off without a hitch but ot... Se mer
Företagsinformation
Skrivet av företaget
A travel experiences booking platform by Singapore Airlines. Pelago connects you to culture with the diverse range of activities across global cities. From travel essentials to iconic attractions and hiddens gems. Pelago has something for everyone. As part of the Singapore Airlines Group, it provides customers with service and quality that you can trust.
Kontaktuppgifter
Singapore
- pelago.com
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to use and decent pricing
Easy to use and price pretty similar to local tour operators
Good customer service
Very responsive when I had a problem with my eSIM installation, so it was fixed very quickly.
Also used the airport car service … very clean limo, English speaking driver.
Both products competitively priced.
Slow response
Need to check for further enquiry, but customer service response is very take time to reply email/ message. Wish can be improve on this.
Easy to redeem and set up has been easy…
Easy to redeem and set up has been easy and works seamlessly in all the states locations so far
I had no expectations other than…
I had no expectations other than discounts but after using them I'm more than satisfied with all they have to offer.
Great experience with Pelago
Since I started using Pelago I have not had any issues. The range of activities and the associated prices are reasonable to me. I appreciate the exclusive discounts available to me as a passenger of Singapore Airlines/Scoot. The booking process was seamless, and I received confirmation along with prompt follow-up from the service providers.
Failed to receive OTP on mobile number…
Failed to receive OTP on mobile number when logging in with Krisflyer. I called Singapore Airlines helpdesk and they said the issue is with Pelago as I could receive the OTP when logging in to Singapore Airlines app and website. Raised similar issue with Pelago helpdesk and they said the issue is with Singapore Airlines. Very disappointed with the lack of ownership in both helpdesk.
Look no further
So easy to navigate and for an older person totally user friendly.
No Hassle, good value for money
Booked several items with Pelago, all went smoothly and were value for money.
nice exhibition and can see the…
nice exhibition and can see the character info, making and drawing
Good function great service
The app - good
Service - good
Local trips - was expecting some more local, less crowded and authentic trips
Customer Service sucks
The product is good but the customer service is bad. They have no respect to customer service. What I say is god truth your opinion I don’t care. It’s ok if you don’t encounter problem but if problem happens …. Bang head on wall
Purchase of eSIM
Easy to make purchase and confirmation was received promptly.
Absolutely brilliant
Absolutely brilliant, drive / tour guide had a lot of knowledge and inform us about everything saw and did.
Unable to assist with change of bus…
Unable to assist with change of bus route number from no. 6100 to 6001. Such a simple request yet unable to get your bus company partner for such a simple request. Now I have effectively lost the money. In future will not book via Pelago unless there is no other alternative.
There is always room for improvement in…
There is always room for improvement in any organisation.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








