Had two claims for my beagle poodle mix, one at 8 months eg gastri issues and second at 12 months grass in ear. Vet bills £1,800 two excesses at £120. Premium about £130. Excellent response and paymen... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I suffer with PTSD and find form filling etc very difficult was also worried about having to speak on the phone as my anxiety is bad while on the phone. I called and a lady called Karrie answered the... Se mer
Företaget har svarat
The claim was processed by our veterinary practice and was dealt with very quickly and efficiently by PDSA who acknowledged receipt of our claim straight away. We received notification from PDSA wi... Se mer
Företaget har svarat
Out of the blue my healthy pet suddenly had problems with its hind quarters Vets4pets gave treatment xrays and medicines,plus said my pet needed further hydrotherapy for about 6 month My pet had... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Insure your pet and protect yourself from expensive vet bills. We are the UK's leading veterinary charity and we know our pets deserve the very best. But vet bills can be costly, that's why it is important to insure your pet should the worst happen. Every PDSA Pet Insurance policy sold contributes to our life-saving charity work.
Kontaktuppgifter
Storbritannien
- pdsa.org.uk/petinsurance
4,7
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
SIMPLE AND VERY FAIR
23 mars 2026
Svar från PDSA Pet Insurance
Thank you Ricky for your lovely comments about the customer service you’ve received from us. We’re delighted we’ve been able to help you
Svar från PDSA Pet Insurance
We are so pleased that you have received excellent service from us Andrew; we love hearing from our customers.
very easy to use website
very easy to use website , great cover at a great price
29 mars 2026
Omdöme utan inbjudan
Svar från PDSA Pet Insurance
Good morning James. Thank you for choosing to take out your pet insurance policy with us. It's a pleasure to welcome you and pet to PDSA Pet Insurance. We appreciate your feedback and welcome you to PDSA Pet Insurance
Fantastic claims service
Fantastic claims service. Very simple online claim form and payment received within 1 week. I’m impressed.
18 mars 2026
Omdöme utan inbjudan
Svar från PDSA Pet Insurance
Thank you Julie for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet had been unwell. We hope they are feeling much better now.
Svar från PDSA Pet Insurance
Good Morning Colin, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance.
Svar från PDSA Pet Insurance
Good morning Jacqueline. Thank you for your kind comment and for taking the time to leave a review. We’re delighted we’ve been able to help you.
Thanks❤️ nice
11 mars 2026
Svar från PDSA Pet Insurance
Thank you for choosing to take out your pet insurance policy with us. It's a pleasure to welcome you and pet to PDSA Pet Insurance.
Very easy to use and simple to set up.
10 mars 2026
Svar från PDSA Pet Insurance
Good morning John. Thank you for choosing to take out your pet insurance policy with us. It's a pleasure to welcome you and pet to PDSA Pet Insurance.
Excellent service.
PDSA website is simple and user friendly. Providing excellent cover at a reasonable price. It's also great to know that we are helping more unfortunate animals. Thank you PDSA.
16 januari 2026
Svar från PDSA Pet Insurance
Good Morning Steve, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance
Great easy n simple to set up
10 mars 2026
Svar från PDSA Pet Insurance
Good Morning Karen, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance
nice to be confident my little doggy is…
nice to be confident my little doggy is in safe hands
17 mars 2026
Svar från PDSA Pet Insurance
Thank you Darren for your kind comment and for taking the time to leave a review. We appreciate your feedback and you and your pet being part of PDSA Pet Insurance.
I have used PDSA pet insurance…
I have used PDSA pet insurance previously & made a claim for 1 of my dogs. The service was excellent.
12 mars 2026
Svar från PDSA Pet Insurance
Good morning Julie. Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and you and your pet being part of PDSA Pet Insurance.
Great cover at a good price and helps the PDSA
Decided to use PSDA after my previous dog became ill and had to be put to sleep and I couldn't afford it at the time, being self employed in the pandemic. They were just wonderful.
Got our new family member and needed pet insurance it was a no brainer for us.
Also for the level of cover and no 20% of the rest of the claim which a lot of other insurance companies wanted at the time, Worked out really competativly
15 mars 2026
Svar från PDSA Pet Insurance
Thank you Dan for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your beloved dog had passed away. We welcome you and your new family member to PDSA pet insurance.
Svar från PDSA Pet Insurance
Good Morning Kathleen, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance
Great service .
Great service .
I can't fault the quick payment .
Paid in 3 days after my vet bill.
Just great communication too from the day our dog got sick.
Online portal
22 januari 2026
Svar från PDSA Pet Insurance
Hi there Darrin, thank you for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet needed treatment. We hope they are feeling much better now and back up and running around. The PDSA Pet Insurance Team.
I would highly recommend pdsa…
I would highly recommend pdsa insurance. I have made 2 claims lately and both were easy, fast and hassle free.
17 juni 2025
Svar från PDSA Pet Insurance
Thank you Caroline for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet had been unwell. We hope they are feeling much better now.
Very resonably priced with good causes…
Very resonably priced with good causes and bonuses.
11 mars 2026
Svar från PDSA Pet Insurance
Good Afternoon Gemma, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance.
Great service
My dog was really poorly and needed treatment , I paid the vet myself and my vet advised me that my insurance would probably help with the cost , I have never used an insurance claim before , I usually pay the bill myself . The insurance company were great and paid me direct .
17 mars 2025
Svar från PDSA Pet Insurance
Thank you Diane for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your dog had been unwell. We hope they are feeling much better now.
Speed of payment following claim…
My cat recently required an urgent operation and when I contacted customer services, the representative I spoke to dealt with my enquiry sympathetically and professionally. Once my claim was submitted by my vet I received payment within 5 working days. Excellent service from this insurance provider.
9 mars 2026
Svar från PDSA Pet Insurance
Hi there, thank you for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet needed treatment. We hope they are feeling much better now and back up and running around. The PDSA Pet Insurance Team.
I would recommend PDSA pet insurance
PDSA took a long time processing my claim. Our cat is a rescue & we didn't have any medical history so they had to contact the rescue centre to check her previous history. I had to chase them in the end but they paid in full minus the excess so I'm happy.
9 september 2025
Svar från PDSA Pet Insurance
Good Morning Norman, thank you for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet needed treatment. We hope they are feeling much better now and back up and running around. The PDSA Pet Insurance Team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.