PDSA Pet Insurance Omdömen 

2 015
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Had two claims for my beagle poodle mix, one at 8 months eg gastri issues and second at 12 months grass in ear. Vet bills £1,800 two excesses at £120. Premium about £130. Excellent response and paymen... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The claim was processed by our veterinary practice and was dealt with very quickly and efficiently by PDSA who acknowledged receipt of our claim straight away. We received notification from PDSA wi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Out of the blue my healthy pet suddenly had problems with its hind quarters Vets4pets gave treatment xrays and medicines,plus said my pet needed further hydrotherapy for about 6 month My pet had... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I suffer with PTSD and find form filling etc very difficult was also worried about having to speak on the phone as my anxiety is bad while on the phone. I called and a lady called Karrie answered the... Se mer

Företaget har svarat

Företagsinformation

  1. Husdjursförsäkring
  2. Välgörenhetsorganisation

Skrivet av företaget

Insure your pet and protect yourself from expensive vet bills. We are the UK's leading veterinary charity and we know our pets deserve the very best. But vet bills can be costly, that's why it is important to insure your pet should the worst happen. Every PDSA Pet Insurance policy sold contributes to our life-saving charity work.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(2 015)

494 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Good insurer and a worthwhile cause

The PDSA insure hub is straightforward and easy to use. Claim processed and paid quickly. Compared to other insurers, I find it reasonably priced for the level of cover and I like that my money is being used to fund treatment for animals that might not otherwise be treated.

13 februari 2026
Omdöme utan inbjudan
Logotyp för PDSA Pet Insurance

Svar från PDSA Pet Insurance

Hi there Rebecca, thank you for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet needed treatment. We hope they are feeling much better now and back up and running around. The PDSA Pet Insurance Team.

Betygsatt 5 av 5 stjärnor

PDSA all the way

I’ve gone with PDSA so caring and peta always come first . Been with other vets and money is the first agenda . PDSA is like a family can’t fault them at all .

9 januari 2026
Logotyp för PDSA Pet Insurance

Svar från PDSA Pet Insurance

Good Morning Lisa, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and you and your pet being part of PDSA Pet Insurance.

Betygsatt 5 av 5 stjärnor

Really easy to get information and…

Really easy to get information and apply for cover!

3 februari 2026
Logotyp för PDSA Pet Insurance

Svar från PDSA Pet Insurance

Hi There Sharon, thank you for your kind comment and for taking the time to leave a review. Many Thanks, The PDSA Pet Insurance Team

Betygsatt 5 av 5 stjärnor

easy to understand policys and clear on…

easy to understand policys and clear on prices and policies availible fast service

1 februari 2026
Logotyp för PDSA Pet Insurance

Svar från PDSA Pet Insurance

Good Morning Paul, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and you and your pet being part of PDSA Pet Insurance.

Betygsatt 5 av 5 stjärnor

So far new seems ok

So far seems ok

2 februari 2026
Logotyp för PDSA Pet Insurance

Svar från PDSA Pet Insurance

Good Morning John, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and you and your pet being part of PDSA Pet Insurance.

Betygsatt 3 av 5 stjärnor

How can I comment on a product I haven't used. Insanity

I can't really comment - because I haven't used the product. It's insurance in case my pet becomes ill. I'm getting heartly fed up with the amount of unimportant emails that I keep receiving with regards to this product. hence the 3 stars.

2 februari 2026
Logotyp för PDSA Pet Insurance

Svar från PDSA Pet Insurance

Good Morning Ang, Thank you for your comments and for taking the time to leave a review. If you did wish to discuss the circumstances surrounding the emails your receiving in more detail, our Customer Services Team would be more than happy to assist you and can be reached on: 0344 543 1129. Please note we are available Monday-Friday 8.30am-6pm and Saturday 9am-1pm. Many thanks, The PDSA Pet Insurance Team.

Betygsatt 4 av 5 stjärnor

I was very impressed with how easy it…

I was very impressed with how easy it was to register my cat and very sad that older cats are not accepted which is not clear until trying to register. I entered all the information about my cat including the two visits to the vet which needed no treatment. Then my documents arrived, the policy documents and another request for the information I has already given, name and contact details of vet and so on, saying once they had contacted the vet I woukd hear whether my cat had been accepted. So why I got the insurance documents ? Very irritating to be asked for the same information twice. I chose this insurance because of the charitable status and work of the PDSA but was sorely tempted to cancel because of the inefficiency worrying about this being a sign of administrative incompetence. I have not heard whether my cat has been accepted or not and unless I am reassured soon I will be going elsewhere

23 januari 2026
Logotyp för PDSA Pet Insurance

Svar från PDSA Pet Insurance

Good Morning Geraldine, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and you and your pet being part of PDSA Pet Insurance.

Betygsatt 5 av 5 stjärnor

Easy to arrange helpful advice & good…

Easy to arrange helpful advice & good price compated to many other pet insurers.

27 januari 2026
Logotyp för PDSA Pet Insurance

Svar från PDSA Pet Insurance

Good Morning Janet, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance

Betygsatt 5 av 5 stjärnor

So easy and straightforward to fill…

So easy and straightforward to fill out.Price is good to.

2 februari 2026
Logotyp för PDSA Pet Insurance

Svar från PDSA Pet Insurance

Good Morning Alison, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance.

Betygsatt 4 av 5 stjärnor

I found it very helpful

I found it very helpful , but also difficult to choose which level to cover my dog. In the end with a little help from family I managed to make that decision

10 oktober 2025
Logotyp för PDSA Pet Insurance

Svar från PDSA Pet Insurance

Hi there Margaret, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance.

Betygsatt 5 av 5 stjärnor

As usual PDSA insurance process the…

As usual PDSA insurance process the claim quickly and without fuss, exactly how an insurance company should.
Highly recommended

7 april 2025
Logotyp för PDSA Pet Insurance

Svar från PDSA Pet Insurance

Good Afternoon, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and you and your pet being part of PDSA Pet Insurance.

Betygsatt 5 av 5 stjärnor

Easy registering

Easy registering, quick access to documents, detailed info available, competitive pricing

31 januari 2026
Logotyp för PDSA Pet Insurance

Svar från PDSA Pet Insurance

Hi there Jeanette, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance.

Betygsatt 4 av 5 stjärnor

Vets

Sorted out my vets bill very quickly with no hassle. Stress free in all fairness.

5 februari 2026
Omdöme utan inbjudan
Logotyp för PDSA Pet Insurance

Svar från PDSA Pet Insurance

Good Afternoon, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and you and your pet being part of PDSA Pet Insurance.

Betygsatt 5 av 5 stjärnor

No hassle prompt service

10 september 2025
Logotyp för PDSA Pet Insurance

Svar från PDSA Pet Insurance

Good Afternoon, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and you and your pet being part of PDSA Pet Insurance.

Betygsatt 5 av 5 stjärnor

PDSA have been really good when having…

PDSA have been really good when having to treat both of my cats and so it was obvious to choose to take out insurance with them too. The process was very easy and straightforward and some good varied prices to choose from.

6 februari 2026
Omdöme utan inbjudan
Logotyp för PDSA Pet Insurance

Svar från PDSA Pet Insurance

Hi there Susan, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance.

Betygsatt 1 av 5 stjärnor

Where to start?

Where to start?
Well firstly if you'd like a policy that doesn't pay out, constantly resets the clocks, causes you additional stress after bereavement, constantly requires additional information you've already sent then makes crazy decisions (worms treatment = neurological collapse 3 months later with evidence of healthy checks in between) and a telephone line that's very much can't help won't help and tells you something different every time you call....
Well then PDSA insurance is the right insurance for you.
If you'd like sympathetic insurance, one that pays out go elsewhere

Time for ombusmans

6 februari 2026
Omdöme utan inbjudan
Logotyp för PDSA Pet Insurance

Svar från PDSA Pet Insurance

We are sorry to hear that you are unhappy. If you did wish to discuss the circumstances surrounding your claim in more detail, please email us on: contact@cs.pdsa.org.uk and we will be happy to assist you further. Many Thanks, The PDSA Pet Insurance Team.

Betygsatt 5 av 5 stjärnor

I haven't had to use your services yet

I haven't had to use your services yet. So, I am unable to comment. I took out insurance for my kitten Luna, for peace of mind.

31 december 2025
Logotyp för PDSA Pet Insurance

Svar från PDSA Pet Insurance

Hi there Samantha, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your kitten to PDSA Pet Insurance.

Detta är Trustpilot

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