we ordered a 21inch spring for our garage door ,but unfortunately we received a 19 inch spring instead. we got on to customer service who promptly sent us out another spring, however again this was n... Se mer
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Det här tycker kunderna
Great service. I ordered two items separately - it was my mistake - and I therefore paid for delivery twice. Without prompting the company noticed this and combined the orders and refunded the duplica... Se mer
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Very helpful response to an initial email. Subsequently very helpful on the phone explaining products and relevant alternatives. Product delivered promptly and politely although not yet installed... Se mer
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Salesperson identified the part I required very quickly. The item arrived in just a couple of days. Very pleased 😁
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Företagsinformation
Skrivet av företaget
Our expertly designed sliding and folding door hardware systems are perfect for saving space, increasing natural light, creating flexible spaces and providing hard wearing solutions for virtually any type of application. Applications include wardrobe & cupboard doors, pocket doors, exterior doors, room dividers, office partitions, large heavy duty applications as well as bespoke systems. Wherever a sliding or folding door can work, we offer a solution.
Designing and Manufacturing Since 1921
Skrivet av företaget
- As a designer and manufacturer of sliding door hardware since 1921, it's safe to say that our expertise in this area is of the highest standard.
- Our offices, people, technology, materials and tooling may have all changed over the course of almost a century but the Henderson ethos of how we design and manufacture our products has remained the same and is testament to our success today. P C Henderson manufactures to strict quality standards of BS EN ISO 9001.
- Impressive Product Range
- From small 9kg siding hatch doors to 8000kg large industrial doors - our range of hardware caters for projects of all sizes. With over 60 different hardware products, interior and exterior options, top hung and bottom rolling support options, along with a huge range of accessories - our vast product range is difficult to surpass. Wherever a sliding or folding door can work, we offer a solution.
Buy online today!
Next day delivery available.
Over 60 products to choose from for virtually any application.
Kontaktuppgifter
Durham Road, DH6 5NG , Co. Durham, Storbritannien
- +44 (0) 191 377 7345
- sales@pchenderson.com
- pchenderson.com
4,7
Utmärkt
810 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
No reply to email re wrong garage door…
All appears to be sorted out and my mistake in ordering the wrong model. |I could not find the correct model and sent an email on 24th Oct asking for help.Backto great efficiency from Hendersons.
Evan Cuthbertson
21 oktober 2024
Svar från P C Henderson
Hello,
Thanks for reviewing your situation and feedback, customer service is vitally important to us. Thanks for taking the time to update your response.
P C Henderson Team
Svar från P C Henderson
Hello Helen,
Thank you for the 5-star review. It is great to hear you were happy with the ordering process and the delivery time when ordering springs for your Henderson garage door.
P C Henderson Team
Exactly what I needed and arrived very…
Exactly what I needed and arrived very quickly
21 oktober 2024
Svar från P C Henderson
Hello Kenneth,
Thanks for the 5-star review, it is great to hear the handle for your Henderson garage door arrived quickly and was just as you needed.
P C Henderson Team
The product was was perfect
The product was was perfect . The door now opens without a manual struggle.glides open easily.
20 oktober 2024
Svar från P C Henderson
Hello Sandra,
Thank you for the 5-star review, we really appreciate it and it is great to hear your door is sliding smoothly again.
P C Henderson Team
So helpful in helping me with these…
So helpful in helping me with these beautiful vintage door systems!
1 november 2024
Omdöme utan inbjudan
Svar från P C Henderson
Hello Shae,
Thanks for taking the time to leave us a 5-star review, we really appreciate it and it is great to hear your vintage door is working again.
P C Henderson Team
Quick delivery.
7 oktober 2024
Svar från P C Henderson
Hello Michael,
Thanks for taking the time to leave us a 5-star review, we really appreciate it and it is great to her you were happy with the delivery time of the spring for your Henderson garage door.
P C Henderson Team
Svar från P C Henderson
Hello Ricky,
Thanks for the 5-star review, it is great to know you were pleased with the service.
P C Henderson Team
Excellent robust quality
Excellent robust quality, bought due to reputation of Henderson and not disappointed
7 oktober 2024
Svar från P C Henderson
Hello Simon,
Thank you for the 5-star review, it is great to hear you are pleased with the quality of your new Rustic sliding door kit.
P C Henderson Team
Very good I fix it easily
6 oktober 2024
Svar från P C Henderson
Hello Matthew,
Thank you for the 5-star review, we really appreciate it and it is great to hear you were easily able to fix the new handle to your Henderson garage door.
P C Henderson Team
P C Henderson Garage Door Spares
I have Henderson Garage doors that needed replacement parts. On checking their website, I was please to see that not only did they still support spares for the doors, they even explained what to look for when ordering the parts. Order made, and fulfilled super quick. Thank you P C Henderson.
3 oktober 2024
Svar från P C Henderson
Hello Iain,
Thanks for the 5-star review, glad we were able to still help with spare parts for your Henderson garage door and that you were happy with the service and delivery.
P C Henderson Team
Very helpful staff enable me to resolve…
Very helpful staff enable me to resolve an issue I had with my mechanism very quickly
20 oktober 2024
Omdöme utan inbjudan
Svar från P C Henderson
Hello Kevin,
Thanks for taking the time to leave a 5-star review we really appreciate it and it is great to hear you found our staff helpful and they were able to help resolve your issue.
P C Henderson Team
Extremely prompt delivery
Extremely prompt delivery, excellent customer service Thank you.
27 september 2024
Svar från P C Henderson
Hi Amanda,
Thanks for taking the time to leave us a 5-star review, it is great to know you were happy with both the service and delivery when ordering a new lock handle for your Henderson garage door.
P C Henderson Team
A life saver
Arrived on time, and works fine. Was lucky to find the part as it is discontinued, and at a good price
1 oktober 2024
Svar från P C Henderson
Hello Clifford,
Thanks for the 5-star review we really appreciate it and it is great to hear you were happy with the product and price when ordering the lock body for your Henderson garage door.
P C Henderson Team
Svar från P C Henderson
Hello Paul,
Thanks for taking the time to leave us a 5-star review, we really appreciate it and it is great to hear you were satisfied with both the product and the service received.
P C Henderson Team
Damaged handle.
Quick turnaround but one of two handles was slightly damaged on delivery.
Looks like the handle had been dropped on a concrete floor.
1 oktober 2024
Svar från P C Henderson
Hello,
Thanks for taking the time to leave a review and for the feedback. Sorry to hear one of the handles was damaged upon arrival, if you had contacted us at the time of delivery two weeks ago with an image we would have happily sent out a replacement lock handle for your Henderson garage door.
P C Henderson Team
Great service
Very impressed with help and advice prior to ordering. My order arrived intact and on time. 5 star service!
29 september 2024
Svar från P C Henderson
Hello June,
Thank you for the 5-star review, it is great to hear you were happy with the advice provided and the delivery service.
P C Henderson Team
Great Service
Great website, easy to use and choose the correct spare. Ordered pm Friday delivered am Saturday. Wow!
27 september 2024
Svar från P C Henderson
Hello Trevor,
Thank you for taking the time to leave us a 5-star review, we really appreciate it and it is great to hear you were pleased with the service when ordering roller spindles for your Henderson garage door.
P C Henderson Team
Very helpful
Very helpful. Answered all my needs promptly. Would definitely recommend.
25 september 2024
Svar från P C Henderson
Hello Debra,
Thank you for the 5-star review, it is great to hear you were happy with your experience and would recommend us as a company.
P C Henderson Team
Excellent service identified the part…
Excellent service identified the part ordered and with me very quickly.
25 september 2024
Svar från P C Henderson
Hello Stephen,
Thank you for the 5-star review, it is great to hear you received excellent service and were pleased with the delivery time.
P C Henderson Team
Managed to fix my mother-in-laws garage…
Managed to fix my mother-in-laws garage thanks to the spare parts bought from PCHendersons. Great website and quick delivery helped to fix the problem rapidly - thank you!
13 september 2024
Svar från P C Henderson
Hello Gary,
Thanks for taking the time to leave a 5-star review, we really appreciate it. it is great to hear the issue with your mother in law's Henderson garage door is now resolved.
P C Henderson Team
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