Passione Toscana Omdömen 

1 165
•
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ho fatto quest’ordine l’1 di settembre, l’11 settembre non avendo ricevuto nessuna informazione sull’ordine ho scritto per cancellare l’ordine (visto che vivo in Spagna e me ne sarei andata 2 giorni d... Se mer

Betygsatt 5 av 5 stjärnor

I spent 3 weeks in Tuscany last summer for holidays and I fell in love with lots of local products (people and beautiful places too). Unfortunately, I couldn't take these products in my suitcase....😥... Se mer

Betygsatt 5 av 5 stjärnor

Entrato per la prima volta nel sito "Passione Toscana", sono rimasto particolarmente sorpreso dall'ampia scelta di fronte alla quale mi sono trovato. Per cui mi è stato difficile effettuare il pri... Se mer

Betygsatt 5 av 5 stjärnor

Cercavo i prodotti assaggiati in Toscana e li ho trovati online su Passione Toscana, direi per fortuna perchè sono buonissimi. Hanno una vasta scelta di prodotti tipici delle loro terre, pregiati e d... Se mer

Företagsinformation

  1. Italiensk livsmedelsbutik
  2. också i
  3. Delikatessbutik
  4. Livsmedelsmäklare
  5. Matvaruleverans
  6. Vinbutik

Skrivet av företaget

Passione Toscana - Typical Tuscan Food&Wine E-commerce! Prodotti Tipici Toscani


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 52 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(1 165)

87 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

Passione Toscana is a fraud and nothing…

Passione Toscana is a fraud and nothing but trouble. Days after my order, I was contacted by USA Customs because PT had incorrectly filed export/import papers. Then my order was shipped to an incorrect address. My address is correct on the PT website, but someone at PT shipped everything to the wrong. This shipment took 14 days to arrive. Cookies/pastries were damaged & powdery, and the cheese was spoiled, leaking & slimy. I contacted the company several times about these problems, including photos of the damage. Ultimately, they told me nothing was wrong with the products. Instead, they offered me a 15% discount in the future.
I submit that this company fraudulently advertises, and has no intention of quality logistics or standing behind their products.

--

16 mars 2026
Omdöme utan inbjudan
Logotyp för Passione Toscana

Svar från Passione Toscana

Dear Joseph,

The claims in your review are false and defamatory, and we will be reporting them. There were no errors in the customs documentation; occasional delays are simply part of the standard verification process.

Regarding the shipping address, we corrected the error immediately once identified, and your order was delivered within 48 hours of our intervention.

We only wish we could share the photos you sent us. The "damage" to the Cantucci consisted of a slightly dented outer cardboard box, which in no way affected the sealed products inside. Furthermore, claiming that the others dry pastries Cantucci have "gone bad" simply because of some natural crumbles is factually incorrect. As for the cheese, the only photo provided showed only a torn label. This specific cheese is aged for 12 months and is perfectly stable at room temperature for extended periods.

Despite purchasing six packs of Cantucci and three cheeses, you requested a full refund based on minor aesthetic issues with only two items. We have already apologized for the address delay and provided a 15% discount code as a gesture of goodwill.

Please enjoy your products, as they are in perfect condition and meet our high quality standards.

Betygsatt 3 av 5 stjärnor

Good Product, poor logistics

the product is good, the logistics poor. There was confusion regarding the shipping of the product. The cost to ship was $36. and still FedEx was pestering me for another $25. Ridiculous!

2 mars 2026
Logotyp för Passione Toscana

Svar från Passione Toscana

Hello Don,

We are delighted to hear that you enjoyed the cheese!

Regarding your concerns about the costs, the shipping fees are applied correctly as stated on our website. For orders with a product value under $50, the shipping fee is $36.

The additional amount requested by FedEx refers to customs duties. We specify in multiple sections of our website that customs duties may apply depending on your location and the specific products purchased. These charges are determined by local authorities and are separate from our shipping costs.

We hope this clarifies the situation and look forward to serving you again.

Betygsatt 2 av 5 stjärnor

Slow response for shipping order

Slow response for shipping order. We submitted 3 requests to inquire about our order. Once shipped it currently is at customs waiting for release. We hope that the order can arrive without damage and without mold. We want this company to succeed. In conclusion, we have not received our order to evaluate the quality.

4 mars 2026
Logotyp för Passione Toscana

Svar från Passione Toscana

Hello Cary,

We are writing to confirm that your order was successfully delivered yesterday.

We hope you enjoy your products, but if you encounter any issues or have any questions, please do not hesitate to contact our team at info@passionetoscana.com.

We are here to help and ensure you have the best experience with our Tuscan specialties.

Betygsatt 1 av 5 stjärnor

Da li postojite ?

Dobar vam dan !
Čekamo skoro 3 tjedna našu narudžbu pitamo se da li će ikada doći ! Svaki put nam pošalji novi broj pošiljke broj !

10 mars 2026
Omdöme utan inbjudan
Logotyp för Passione Toscana

Svar från Passione Toscana

Hello Elvis, your order was delivered days ago.

Betygsatt 5 av 5 stjärnor

Qualità e servizio TOP

Prodotti di qualità superiore...ottimo servizio e disponibilità del personale e pacco di spedizione con imballo adatto a qualsiasi urto e con attenzione agli sbalzi di temperatura. Ho ricevuto anche un omaggio super gradito! Riordinare sicuramente. Complimenti.

11 februari 2026
Betygsatt 5 av 5 stjärnor

Abwicklung zu meiner besten…

Abwicklung zu meiner besten Zufriedenheit, vom Einkauf bis zur Lieferung verläuft alles sehr zügig, und da die Qualität meiner Lieblingsprodukte immer gleichbleibend hoch ist, kaufe ich hier regelmäßig meine italienischen Gaumenfreuden, vielen Dank , immer wieder gerne kann ich diesen Shop weiterempfehlen

20 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

My order took a bit longer than expected, due to a back order, but ultimately arrived in time for the party. They responded immediately to my concern and assured me it would arrive by the date of my party. Great customer service and communication.

11 februari 2026
Betygsatt 2 av 5 stjärnor

Misleading Product Presentation


The delivery was smooth and the products arrived safely. However, I was very disappointed with the “Zero Waste Box.”
The product image showed at least two bottles of wine and what appeared to be olive oil or balsamico. Instead, I received three glass sauces, prosciutto, and a small amount of pasta. For €58, this felt very different from what was visually advertised.
Customer service informed me that the picture is “for visual purposes only.” While I understand that contents may vary, the image strongly influences purchasing decisions. A more realistic presentation or clearer disclaimer would prevent misunderstandings.
Improved transparency — and possibly goodwill gestures such as a voucher code in such cases — would strengthen customer trust.

10 februari 2026
Logotyp för Passione Toscana

Svar från Passione Toscana

Hello,

Thank you for your feedback and for your kind words regarding our delivery service.

We are sorry to hear that the selection in your "Zero Waste Box" did not meet your expectations. The core philosophy of this specific box is to combat food waste by including high-quality products that are close to their best-before date or have minor packaging imperfections. Because of this, the contents vary daily based on availability, making it impossible to guarantee specific items like wine or oil in every box.

We appreciate your suggestion regarding the product imagery (and we changed it). We strive for transparency, and your feedback helps us understand where we can improve our descriptions to ensure the "surprise" nature of the box is even clearer to our customers.

As a gesture of goodwill and to thank you for your constructive criticism, we would like to offer you a discount code for your next order. Please reach out to us at info@passionetoscana.com so we can send it to you directly.

We hope to have the chance to provide you with a more satisfying experience soon.

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