Amazing products & good delivery. I couldn't find the specific details of what made my order fully vegan/ethical, however.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Site is super easy to navigate and everything is categorised conveniently so you’ll be able to find what you’re looking for easily The checkout options are easy and flexible and the delivery ti... Se mer
Företaget har svarat
Very disappointed that on its first outing it let me down. I even had to check that no splinters had been transferred. Not good enough for £22 item ! Thank you for now putting right. Much appreciat... Se mer
Företaget har svarat
We bought a few toys in the sale and could not believe what we got for our money, top quality products that me and my partner both really enjoyed using together. Delivery was quick within 2 days, real... Se mer
Företaget har svarat
Företagsinformation
Om passionbugs
Skrivet av företaget
passionbugs is an online adult shop offering free returns and tracked delivery from our UK warehouse. All orders are sent in plain, brown packaging and delivery is free when you spend £40 or more. If you ever need us, our friendly customer care team are available via live chat, email and phone. Our range includes hundreds of sex toys, lingerie sets and bedroom essentials – all in stock for same-day dispatch. For those times when you need it fast, we also offer next-day delivery.
Kontaktuppgifter
4,1
Bra
98 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic company and customer service
Amazing customer service. Very quick to respond to any queries and will always bend over backwards to ensure the customer is 100% satisfied 😊
28 februari 2023
Omdöme utan inbjudan
Svar från passionbugs
Hi Gary,
Thanks for the 5-star rating and for your wonderful review! I will pass along your kind comments to the customer care team to let them know to keep up the great work. If there's ever anything else we can help with, just drop us a line. We're here for you!
Kind regards,
passionbugs Customer Care
Excellent products and fantastic…
Excellent products and fantastic customer service.
Delivery was quick and efficient.
1 februari 2023
Omdöme utan inbjudan
Svar från passionbugs
Hi Becky,
Thank you so much for the 5-star rating! I'm so pleased that you had a great experience shopping at passionbugs. Should you ever need anything, do get in touch with our customer care team. We're available via email, live chat, and telephone. Have a great day!
Kind regards,
passionbugs Customer Care
TOP CLASS SERVICE
Amazing service
Product was as described, delivery was super quick and being able to speak to an actual person when requiring help was a great touch.
Will be ordering again.
Keep up the good work
28 februari 2023
Omdöme utan inbjudan
Svar från passionbugs
Hi Martin,
Thank you for your 5-star review and wonderful feedback! Our customer care team is always here to help, and I'm so pleased to hear that you found this of use. I will pass along your positive comments to the rest of the team and let them know to keep up the great work!
Kind regards,
passionbugs Customer Care
Great service
Great service, quick delivery, very discreet packaging, recommended to all family and friends ⭐️⭐️⭐️⭐️⭐️
1 mars 2023
Omdöme utan inbjudan
Svar från passionbugs
Hi Kim,
Thank you so much for your lovely 5-star review! I am very pleased to hear you had a fantastic experience shopping with us, and that you have been kind enough to recommend us to your friends. Should you ever need anything, do let us know - we're here for you!
Kind regards,
passionbugs Customer Care
Top company
Top company! Great customer service offrring some great advice.
Made everything easy and Great product range. Will defo be purchasing more items moving forward.
22 februari 2023
Omdöme utan inbjudan
Svar från passionbugs
Hi Matthew,
Thank you so much for leaving us a 5-star review! I am very pleased to hear that our customer care team were able to provide you with the advice you needed. We can't wait to see you back on-site soon and we look forward to serving you again!
Kind regards,
passionbugs Customer Care
Great variety of products and service…
Great variety of products and service is what it says on the tin. Definitely recommend and buy with confidence!
27 februari 2023
Omdöme utan inbjudan
Svar från passionbugs
Hi there,
We are so grateful for your kind words and 5-star review! Thank you very much for sharing your positive feedback with us. Should you ever need anything, our customer care team is here for you - drop us a line anytime. We're here to help via email, live chat, and telephone.
Kind regards,
passionbugs Customer Care
Customer service was great
Customer service was great, a varied range of products, quick delivery so impressed recommended to family and friends
27 februari 2023
Omdöme utan inbjudan
Svar från passionbugs
Hi Sarah,
Thank you very much for the 5-star rating and wonderful review! Your positive feedback is highly appreciated and it means so much to us that you have recommended us to your family and friends. We do hope to see you on-site again soon!
Kind regards,
passionbugs Customer Care
Me you us bullet vibe with attachment’s…
Me you us bullet vibe with attachment’s wasn’t as though attachments were smaller
24 december 2022
Svar från passionbugs
Hi Jonathan,
Thank you so much for leaving us a review and for sharing your feedback.
I am very sorry to hear that the item you ordered didn't meet your expectations, and I apologise for any inconvenience this may have caused. I have passed your comments along to the team so that we can look into this further and improve in the future.
If there is anything that you think we can do to bump that rating up to 5-stars, we'd love to hear from you! Our customer care team is available via email, live chat, and telephone and would be more than happy to assist. Drop us a line anytime.
Kind regards,
Customer Care
Quick and easy order process
Quick and easy order process , had what I wanted at a good price and delivery was quick.
10 februari 2023
Svar från passionbugs
Hi Craig,
Thank you so much for taking the time to leave us a 5-star rating - it is much appreciated! We hold ourselves to very high standards and I'm pleased to hear that you had a great experience.
Kind regards,
passionbugs Customer Care
Svar från passionbugs
Hi Eric,
Thank you for taking the time to leave us a review. We are so sorry to hear that you were not happy with your order.
If there is anything you think we can do better, we'd love to hear from you! We're here to talk via email, live chat and telephone. Drop us a line anytime.
Kind regards,
Customer Care
passionbugs
Like being able to speak to a real person on live chat who was really helpful and patient with all my questions.
25 februari 2023
Svar från passionbugs
Hi there,
Thank you so much for the 5-star review and for your positive feedback! We will share this with the live chat team to let them know to keep up the great work.
Kind regards,
passionbugs Customer Care
Great service and a great product!
4 februari 2023
Svar från passionbugs
Hi Justine,
Thank you so much for your 5-star review! We are incredibly grateful for your positive feedback and are pleased you like your product.
Kind regards,
passionbugs Customer Care
I like the order was made quickly.
24 februari 2023
Svar från passionbugs
Hi Anna,
Thank you so much for taking the time to leave us our first review! We highly appreciate your positive feedback and are glad you liked your order.
Kind regards,
passionbugs Customer Care
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.