Passion.io Omdömen 

piece of *****

Slow responsiveness.
Minimal customizability.
Poor developing functionality.
Buggy and glitchy.
Poor customer support.

I'm sitting here spending hours making some adjustments to a clients app when it should take me 5 minutes.

No multi-select, multi-movement etc. Ugh.

Avoid. build your own app with AI, don't waste your time or money on this one.

The level of expertise from the team members was absolutely exemplary and I was most impressed with the knowledge that they had. Bryan, Ashley and Scott were more than helpful and I would highly recommend this program to anyone who wants to further their business to include an app. I couldn't have asked for better support but in the end decided not to go ahead for personal reasons. I cancelled after two weeks and got a full refund back so these guys are trustworthy. My stopping has nothing to do with the level of service at all.

2 stars because being able to build my own app and make changes myself at any moment is really cool. And the app is developing all the time and adding cool new features.

The problem is the customer service. First of all, any negative comments on their Facebook groups are deleted within a few minutes, even when you’re reaching out trying to find other members with the same issue. So all you see on there are positive experiences which seems very fickle and snakey to me.

Secondly I repeatedly have the same problems and get different staff members trying to fix them. Some are good, some not so good. I updated my prices at one point and found it had not been updated my passion on their end so all my clients had been paying the lower price. Literally losing me money.
When I brought it to their attention it took a long time to fix and there was no offer of even a free month to apologise even though I’d explained the impact of the lost income on my business.

Today has been the final straw for me because some glitch has made all my private plans become available to another client who shouldn’t have access to them, (luckily she’s my friend and showed me) which is a HUGE privacy breach. There is nothing on the back end I can do to fix it, and when I fill out the form for help, it says they’ll be back to me in 2 days. My Facebook post has been deleted yet again.

I’ll be looking elsewhere for another app provider - I’m really unhappy with the constant bad service. Such a shame because the app builder is so cool.

Passion is taking care of the technical aspects of website/app development -- not my bailiwick! I also think that the app development is much more intuitive than i feared. Connor is excellent at hitting the right touch of being supportive, but also pushing to move me forward.

It is a wonderful program no matter where you are in your journey in the digital world. The pricing is fair. I loved that they don't hard sell on you, they are unimposing, just overall positive and energizing to engage in if you have the time and the tenacity to see it through. I can sense that they are really there to help and would recommend it to anybody.

The tech team and the coaches (Tracy, Sheila and Maf especially) are excellent in terms of responsiveness and supporting my efforts. My apps would not have completed so easily without their help. Thank you. Thank you

This has been an incredible experience because of the guidance and direction from the videos and written content, as well as the live support from the community (via Facebook). Passion.io is great with providing solutions and giving great customer service!

Creating an App takes commitment, patience and time I’ve found. Tracy has been great and has often gone above and beyond. Getting some features added / changes when the developers are needed can be a challenge. Slowly but surely we’re getting there and I’m grateful for getting this far.

I wrote a review on May 6th called "What the Hell" that voiced my concern about not getting the attention I needed in order to start my own App on Passion.io. It turns out that I simply needed to reach out to their support team (in the proper way) in order to get someone's attention. I have now been introduced to a gentleman by the name of Iwan that has quickly turned my one-star experience into a 5-STAR experience in a matter of 3 days.
This company is FOR REAL my friends, and I believe it will take my business from the launch pad (where I currently am) to the moon and back!
I explained to Iwan that Passion.io may want to consider someone stepping in to provide the kind of "hand holding experience" that Iwan is now giving me, and there will be a smoother ride for everyone that buys into Passion.io now and in the future.
Don't pass up on this opportunity my friends. If you have something of value to offer the world, you are on the right path with Passion.io.
Thanks so much again Iwan! I think you deserve a big raise !! :-)

All good. Well acompañéis

The app only works well if you buy all kind of additonal programms. They claim that you can get your ap active very soon, but that's not complient with the current siutaion. Their service is loucy. They don't respond to emails and make you use you forms for contact that leaves you with no proof whatsoever that you did reach out on many accosions in that way. Which is not complient to several international laws. Further they promise a money back garantuee, but don't keep their word. In spite of sereval emails over the year, I still don't have my money back.

Great of y'all for your joining
Thanks for heart me
My heart beat for you

I sent a message on the 29th before I purchased to query the reply time given that this has been raised by others here (ironically). But no reply. I now have another question. Please Passion, I paid almost $2000, so maybe you can use some of that revenue to provide basic call support?

It’s all very frustrating.

UPDATE: Had a call from Pasion support, and the staff who helped me was SUPERB!

Easy setup. Straight forward help when needed and communication available when needed.

Great service thank you so much for everything

Staring this journey I had a ton of questions. I was assisted every step of the way by support team member Kleny and she has been amazing. Nothing less than excellent support.

The team at Passion.Io have created something truly remarkable. The experts unleashed challenge takes a brand new app creators idea and helps them drill down to the key elements they need to succeed. Great Product

Passion.io have been so supportive in helping me develop my App, the training, customer support (especially Hope) have been second to none! I highly recommend them if you are thinking of developing an App. They guide you through the process every step of the way.

I worked with Passion for a little over a year. All end-users are in the same database and when they have more than one app, they get messages that their login or password is invalid. If they are new to me but have an existing Passion app, then they get the message that their credentials are invalid. I sent videos and asked continually for help and got nothing but patronizing answers. They patched a sloppy fix to let the new people know that they have another app but don't tell them what it is. So there is this game of constantly changing passwords to get into the various accounts. That reflects poorly on us if we have a whitelisted app and since we are the front end. I moved everything over to Membership.io and canceled my Passion account in March 2025.

I see the update from Passion on why they have a central database. More and more people are adhering to the online practice to have different passwords for each site and use password managers for that. Because of this and because there is no way for the end user to know which apps are Passion apps and which ones are not, this leaves the end user confused and sometimes angry because they are constantly having to go through a password recovery process only to be forced to repeat with each of the Passion apps.

Setting up my coaching app on Passion.io has been one of the easiest and most intuitive processes I’ve experienced. The platform walks you through every step with clarity, making what could be a complicated process feel smooth and manageable—even for someone building an app for the first time.

A huge shoutout to Emily and Andrea from the customer service team! They were incredibly responsive and supportive, jumping in right away to assist me when I had questions. Their kindness, patience, and expertise made a world of difference. Thank you both for being so awesome!

The convenience of the platform is another major plus. Everything is housed in one place—content, communication, client access, design—and it’s all optimized to save time while delivering a high-quality user experience.

I’m genuinely excited to complete my app build-out and bring my vision to life with Passion.io. This platform is a game-changer for coaches, creators, and educators ready to launch with impact!