PartsIPS - Appliance Parts Omdömen 

I was hesitant to order, after all the negative reviews, but all worked out well. I got my parts at a great price, and the shipment was made quickly.

Small gripe. I called their phone number and was called back by someone who said that he noticed I called and was there anything he could help with. I said that I just wanted to make sure the parts were in stock (like the website said) and when it would ship. He said he would check into it and get back to me.

He never did, which led me to be suspicious.

But, in the end, everything worked out well, to my surprise.

Placed an order. IMMEDIATLEY called to cancel. Person on the other end who sounded like they were on a cell phone said just send an email. I had already sent one. I told him that. He said they would take care of it. I got shipping information the next day from them. Replied to that email to cancel. Package arrived and I refused delivery. They've not responded to one email, but they refunded me LESS the amount I paid. I'm assuming for shipping fees even though I called and emailed to cancel within 5 minutes of purchase. I've already started they dispute process with on my credit card. Do NOT use this company.

After purchasing one refrigerator part, I immediately needed another part, so I canceled the first part I ordered and ordered two again at once. After one week, arrived two boxes, and when I opened them, there were canceled parts and the second part I ordered. They sold the same two parts and charged the delivery fee twice. When I called right away, no one answered the phone and any returned email. I couldn't find any address to return the wrong part. I lost about $100 and a lot wasted my time. Be very careful if you want to order from here.

I don’t know why this company has such bad reviews. I placed two separate orders with them and had a great experience. I’m sure most of the one star are fake because the pricing on this site can’t be beat by anyone. The support number seems like it works best from a landline. It took a few tries but I got through to someone every time. I would highly recommend this company. If you place an order that is not in stock you can contact them and either wait for the back order or they will refund your purchase.

I don't want to recommend this company. I lost a customer and lost money due to this company. I received the canceled item after some time and took the money from my Cradit card. I have sent several emails to return the wrong item, but there has been no response. I am writing to make sure that no one suffers the same damage as me. Never order anything here.

I ordered a part 3 days ago from Partsips. After ordering and not receiving an email notification, I did a review search for Partsips. The reviews, in most cases, were not very good. Yesterday, I called the company and spoke to a gentleman. He informed me that my item had been shipped. Today I received the item. The price was the best and delivery was extremely fast. I would highly recommend the company.

I have order Oven gasket for GE,
received completely wrong product.
Do not buy any parts from this website, they are sending wrong parts, not taking returns, charging back for shipping, no refund.
Not taking call 3156757792, no email answer.
Do not waste your money.

Update: They said they will return the purchase price but we are still responsible for shipping even though the wrong part was sent to us.

My husband ordered a black part but they sent a white part.
Interesting that “Tim Kay” said they got a black part when they ordered white.
Even though they sent us the wrong part we were expected to pay shipping even though it was their error.
That is a pretty good business:
Send people the wrong parts and not pay shipping if their responsible.
ReviewFrom Tim Kay:
“I ordered a part for my Jenn air cooktop in white, The website said there were 29 in stock.
The sent a part out immediately but send me a black part. I contacted them and was told to return part for credit. I finally got through on phone and was told i have to return incorrect part, get refund and re owder correct on again.”

The part that they sent was not the same part that they pictured on their website. The part number matched, but the part that they shipped was different in several ways. After going back and forth with them over a two-week period, they finally agreed to refund my money if I paid for return shipping. I had to point out to them that their practices are akin to false advertising. I paid the return shipping and returned the part as instructed and then waited 10 days. I was assured that I would see a refund to my credit card within three or four days after they received the part. They never refunded my money so I had to file a dispute with my credit card company. I would never do business with these people as they are unprofessional, unethical and unwilling to listen to reason. This is hands down one of the worst companies I have ever dealt with in my many years on this earth.

I ordered a much needed part, and recieved email communication of order placed and ordered delivered WITH tracking number. Part arrived as stated in 3 to 5 days...(4)... I did call on day 2 to make sure all was good.... as I really needed the part... contacting by phone wasn't the greatest... could need a better system... but bottom line...... I ordered. And I reveived...received.... and had email communication every step of the way....

I ordered a part for my Jenn air cooktop in white, The website said there were 29 in stock.
The sent a part out immediately but send me a black part. I contacted them and was told to return part for credit. I finally got through on phone and was told i have to return incorrect part, get refund and re owder correct on again. Way to much trouble when they could have sent the part i ordered first time.. Never again...

Beware!! No! Got an email from my DuckDuckGo server saying it is not. Blocked all their content!!

I ordered a nut spanner for a GE Washing Machine. PartsIPS sent the tool. The tool did not fit the nut properly. I contacted them to send it back and they are charging a 20% restocking fee and minus the shipping and I have to pay for the return shipping even thought it is a bad tool. Look elsewhere for parts and tools.

Wrong part sent. No one answered the phone for days and many attempts. Three emails sent for return instructions and finally got return email that said

"We don't have exchange policy, Below is our return policy:
- We retain the exclusive and sole right as to whether an item may be returned, exchanged or order cancelled.
- In order to obtain a refund, prior approval must be given by us. Please obtain a return authorization number.
- Refunds and exchanges are for the cost of product only
- Shipping and handling charges are not refundable.
- Return shipping is to be paid by the buyer.
- We issue refunds generally within 72 hrs of receiving the returned item, once we verify that it is in re-sellable condition.
- We will impose twenty percent (20%) restocking fee on items returned.
STILL didn't get directions to return item. Charged me $12 to ship and $15 wheel that is 1" x 1".

What a rip!

My boyfriend and I ordered a part for our Lg Steam washer front loader. It needs a drum support, or spider arm. We paid for the order by credit card. We have not yet received anything from our purchase and it has been over 3 weeks. The company took the money from our transaction.....Now we are stuck with a washing machine that is still broken and unusable, $120 less in our pocket that they took and piles of clothes still not clean This is ridiculous.Thus company should not be able to do this to people. I hope and pray that bad falls all over them.

Reviews don’t mean much to me, so I take them with a grain of salt. I don’t know you and you don’t know me, so use your own judgment about my review. My husband, on the other hand, does go by reviews and wanted me to cancel this order because he thought it was a scam company, like most of you. Also, they had the lowest price on the Internet, another reason to think it was too good to be true. Well, I received my dishwasher handle within a few days of ordering! Do your own research and make a phone call to the company you are ordering from. Stay on top of them and the tracking. Good luck!

I ordered a part that the system said was in stock on March 9. I got an email that my order had been placed but never got an email that the part was shipped. I called around March 15 and was told it would ship in 10 days. The part never shipped. I emailed them about the order and was sent a bogus UPS tracking number. I called them and was told "Maybe the label hasn't been generated yet. We'll check into and get back with you." Next thing I know, they just up and canceled the order!

Ordered the part needed, and they sent the wrong part. Couldn't get ahold of them for some time, and when I did they claimed to resend the correct part, but it never came.

Avoid these people. High shipping charges. Customer pays return shipping and 20% restocking fee. Might as well throw your money away.

Despite all the bad reviews here my experience was excellent. The prices were about 40% less than others and my parts were shipped the same day I ordered even though I placed the order at 4:15PM EST. The two parts came from two different warehouses but both arrived two days later.