They refuse to fix the app to default to only 2 hours, when the lot is only all day parking at the Metra app (for the same price). It is like they made up their own rate that does not exist. App... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
App did not work correctly. Could input location, car details and times but there was no way to initiate the parking session. Tried multiple times and ended up going to the website to complete. Very f... Se mer
Företaget har svarat
It was very difficult to figure out how to pay for Pingree Road. I found this by accident. The correct information on how to pay is not at the station. The format for spaces didn't match then I figure... Se mer
It was very easy to log on and pay for my parking as I was in a hurry to catch the train so I didn't have time to stop and pay at the kiosk.
Företagsinformation
Informationen kommer från olika externa källor
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Kontaktuppgifter
570 Congress Parkway, 60014, Crystal Lake, IL, USA
- (773)714-9262
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Screwed me out of money
Screwed me out of money
$30 for a single overnight stay. What? Then I tried to cancel, the online site failed, I emailed support multiple times, and was charged another $30 for the next month. Then finally got a hold of them and cancelled it. Not a fan, but forced to use this company. Yay, free market!
Double charged due to not being able to edit time frame
I purchased a day rate for my car at the train station, but the time got defaulted to only 2 hours instead of all day like I wanted. There was no ability to edit this, so I had to book a 2nd reservation to extend my time, even though the rate is for all day anyway. I contacted support about this which said would be responded to within 48 hours, which has come and gone with no response.

Svar från Parking.com - Pingree Road
The app defaults to 2 hour parking
The app defaults to 2 hour parking, so even when booking parking in a daily lot (it costs the same for 2 hours or until midnight), it only authorized for 2 hours, and I received a ticket 5 hours later. And the fees are excessive
Does NOT answer to email
Does NOT answer to email. Machine does not accept credit card. Does not plow snow.
Doesn't have copy & paste functionality, frustrating
This app is unable to use a credit card that's been copied from a password manager. For a few weeks I couldn't figure out why my new flex spending card worked with the train app, but not this parking app. After thinking more I manually typed in each number and the "invalid card type" message went away. Come on Parking.com, it's nearly 2024. People use password managers for things like credit card numbers too. Learn how to support copy & paste functionality

Svar från Parking.com - Pingree Road
Not good
The app wouldn’t let me add the number of hours I actually needed since my parking event spanned past midnight. App also doesn’t allow apple pay. Terrible experience

Svar från Parking.com - Pingree Road
I kept getting warnings it was going to…
I kept getting warnings it was going to expire yet didn’t allow me to add more time. Very stressful to not know what I was going to come back to. Also had to run two different cards to buy because it didn’t seem like it was working and of course it charged both.
Not great
I paid for parking and received a ticket anyways. The system is clearly not organized. Although the ticket was voided, it still seems backwards that I was partially blamed for getting a ticket in the first place. The customer service could definitely use improvement.
An app that just works!
You can only buy 1 day at a time
You can only buy 1 day at a time. I left for the weekend, and by the time I recieved the text to purchase the next day I already had a ticket. App is difficult use and very confusing. As it seems to be intentional. Would've been cheaper just to drive to the
city.
Pingree Road missing info on how to pay
It was very difficult to figure out how to pay for Pingree Road. I found this by accident. The correct information on how to pay is not at the station. The format for spaces didn't match then I figured out I needed my license plate number but was not told that until I found this app so I almost missed the train.
quick and easy
Arrived within minutes of train
Arrived within minutes of train. So easy to enter and pay my parking thru this app. Completed on the train. Easy
machines at the lot were difficult to…
machines at the lot were difficult to use. The surcharge for using the app was not expected and unfair.
App took a longtime to set up and get…
App took a longtime to set up and get going.... previous app much better
It’s a really good app
It’s a really good app. However, it errors out rather than tell you you can’t make payments past midnight. Other little things too.

Svar från Parking.com - Pingree Road
Clear instructions and easy to use.
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