Someone had broken the kiosk to let people in and out. No one was on site in the toll booth. The arm wouldn’t raise or lower. The call center on duty was semi helpful, but obviously had a script that... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a very bad experience. Unfortunately when I try to pay, parking ticket Keep coming out. I tried to call them. I have to wait for 10 minutes minimum to get someone online and that person was not... Se mer
Företaget har svarat
The app was a little hard to navigate and the reader at the parking garage was not working. When it came time to leave, I had to call the attendant, who was very friendly and helpful ince they came on... Se mer
Företaget har svarat
Pissed away $15 for nothing. Deck entry had no scanner and folks in the intercom, in another city!, were no help, Tried to contact customer service and got an automated response with no follow-up. Had... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Kontaktuppgifter
2012 Magnolia Avenue South Suite R11, 35205, Birmingham, AL, USA
- (205)322-0671
2,3
Dålig
7 omdömen
Har inte besvarat negativa omdömen
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Someone had broken the kiosk to let…
Someone had broken the kiosk to let people in and out. No one was on site in the toll booth. The arm wouldn’t raise or lower. The call center on duty was semi helpful, but obviously had a script that they had to go by before they could actually help. Once the script was done, they hung up no matter if you had an additional question. Someone finally did show up to let us out after 45 minutes. Probably never going to park here again.
21 februari 2025
Svar från Parking.com - Five Points South Deck
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
I had a very bad experience old customer service is a disaster, uncooperative unprofessional plus free route, and after that you have to pay a service fee plus the parking fee
I had a very bad experience. Unfortunately when I try to pay, parking ticket Keep coming out. I tried to call them. I have to wait for 10 minutes minimum to get someone online and that person was not able to figure out how I can pay and then I have to give him my car tag number the credit card number he has to send me a code to confirm, and despite that he was not able to charge, and then he open the door so I can go out because there was a big line behind me. The whole process took almost 35 minutes, and after that, I got a link to pay and they charge me a service fee plus the extra or additional time I was waiting to pay plus the time I parked my car. Whole experience was a big disaster. Next time I will not use this parking spot.
7 januari 2024
Svar från Parking.com - Five Points South Deck
Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.
Thanks,
Parking.com
The app was a little hard to navigate…
The app was a little hard to navigate and the reader at the parking garage was not working. When it came time to leave, I had to call the attendant, who was very friendly and helpful ince they came on the line to be able to exit without paying twice
21 juli 2022
Svar från Parking.com - Five Points South Deck
Hi, Michelle - thanks for taking time to write us a review! We appreciate your feedback.
Thanks,
Parking.com
Pissed away $15 for nothing
Pissed away $15 for nothing. Deck entry had no scanner and folks in the intercom, in another city!, were no help, Tried to contact customer service and got an automated response with no follow-up. Had to pay AGAIN on the WAY OUT!
5 juni 2022
Svar från Parking.com - Five Points South Deck
Hi, Anna - thank you for taking time to leave us a review. We greatly appreciate your feedback.
Thanks,
Parking.com
Worst experience
Worst experience. Parking.com charged me twice. I already booked parking online and paid for parking in advance. When I exited they charged me again. I contacted customers care via email still no response.
7 september 2020
Omdöme utan inbjudan
Svar från Parking.com - Five Points South Deck
Sorry you had a negative experience. We have brought this to the attention of the local management team.
I just wasted $7 on Parking.com
I just wasted $7 on Parking.com. Spent the money and was unable to exit the parking deck without spending additional money to get the gate to open. Don't even bother to use this service.
10 februari 2020
Omdöme utan inbjudan
Svar från Parking.com - Five Points South Deck
Sorry you had a negative experience. We have brought this to the attention of the local management team.
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