Parking.com - BILTMORE GARAGE Omdömen 139

TrustScore 3.5 av 5

3,7

267 West 47th Street, 10036 New York, NY, US


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

I had booked for 6 hrs @ $62 but found our plans may extend another hour or two. I called the day before and rep said no problem I had up to 10 hrs. When I arrived I told attendant and he said I only... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

A parking lot in the area we needed was easy to find, prices were excellent when booking in advance and if you leave earlier than expected you get a refund for unused time. I would definitely use thi... Se mer

Betygsatt 4 av 5 stjärnor

Parking was 1 block from where I was dining and convenient enough to walk through the area for shopping and entertainment. Unfortunately, the movie I went to see would end close to the time my parking... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

DO NOT FALL FOR THIS SCAM! We prepaid for our parking at the Biltmore Garage on 47th St in NYC only to arrive on Friday evening and be told, sorry we are full and you’ll have to find another place to... Se mer

Företaget har svarat


Företagsinformation

  1. Betjänad parkering
  2. Parkeringshus
  3. Parkeringsplats

Informationen kommer från olika externa källor

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

139 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Scammed!

This is my first time using this app and I purchased a parking garage ticket however, when I got there, they said that the Garage was full and I had to call a service number online which they could not provide. I went to the website and the phone number listed is out of service so I paid for a parking ticket which I was unable to use and did not get my money back I feel robbed.

16 april 2025
Betygsatt 5 av 5 stjärnor

Easy in and out

Easy in and out. Car waiting for us after the show because we called and said we were on our way to pick the car up.

1 mars 2025
Betygsatt 1 av 5 stjärnor

App doesn’t reserve parking

This app doesn’t make parking reservation but rather just prepaying. We made it to our parking lot and were told the lot was full. If you use this app be aware that you may still end up with no parking. We wasted time getting to the parking building through traffic and still ended up looking for a new place to park. Called customer service for refund and she didn’t care that we ended up with such a delay.

24 oktober 2024
Betygsatt 1 av 5 stjärnor

After being inside the parking lot and…

After being inside the parking lot and having made a reservation, they charged me an additional almost $16 because my vehicle was supposedly longer than a normal one... But this is the city of surprises.

20 september 2024
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Svar från Parking.com - BILTMORE GARAGE

We understand your frustration with the additional charge. We strive to provide a clear and transparent pricing structure for all our customers. We will review your experience and work to improve our communication regarding vehicle size and associated fees.

Thank you,
Parking.com

Betygsatt 1 av 5 stjärnor

Their attitude they have is the most…

Their attitude they have is the most annoy part and also trying to steal you by charging you more, I had to speak up and out of nowhere oh yeah here it is the price.....

3 september 2024
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Svar från Parking.com - BILTMORE GARAGE

We understand your frustration with the experience you had. We strive to provide excellent customer service and are disappointed to hear that you felt your experience did not meet your expectations. We value your feedback and will use it to improve our service.

Thank you,
Parking.com

Betygsatt 4 av 5 stjärnor

Easy reservation

Easy reservation. Reasonable pricing. Convenient location in the city. Only dislike was on the website it said closes at midnight, but really closes at 11pm. Other than that I was happy with the service.

11 september 2024
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Svar från Parking.com - BILTMORE GARAGE

Thank you for your review. We are glad you enjoyed your stay with us and appreciate your feedback.

Thank you,
Parking.com

Betygsatt 5 av 5 stjärnor

Easy reservation

Easy reservation, check in and check out system.

24 augusti 2024
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Svar från Parking.com - BILTMORE GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Betygsatt 5 av 5 stjärnor

Cali team

The Biltmore team, were to nice during my drop off and pick up. Octavio explained the process to follow after we received a text msg. Was easy to reserve paid and pick up our car

10 augusti 2024
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Svar från Parking.com - BILTMORE GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Betygsatt 1 av 5 stjärnor

WORST EXPERIENCE - SCAM

Booked and paid in advance online for a 24 hour reservation last weekend from Aug 2 7:30 pm to Aug 3 7:30 pm. When we arrived on Aug 2 at 9pm, we were told by the employee that there are no more spaces despite the fact we had already booked and paid. The attitude of the employee was extremely rude and told us to "get out", basically throwing us out even when we paid already. We basically were put into a position where we had to beg the employee to give us the spot that we already had paid for - even had to tip him afterwards for doing us a "favour". This is in my opinion the worst customer experience I have ever had to deal with when parking in New York.

1 augusti 2024
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Svar från Parking.com - BILTMORE GARAGE

We sincerely apologize for the terrible experience you had. We understand how frustrating it must have been to arrive at the parking lot only to be told there were no spaces despite your prior booking and payment. We are committed to providing our customers with a smooth and positive experience, and we are deeply sorry that this was not the case for you. We will address this issue with our staff to ensure that this does not happen again.

Thank you,
Parking.com

Betygsatt 1 av 5 stjärnor

Refund

I call more than 40 times because I use only 1 day and the payment says 3 days i don’t know happened with a system because I booking just 1 day . So I call to make a refound but nothing haven’t a response.

29 juli 2024
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Svar från Parking.com - BILTMORE GARAGE

Thank you for your review. Please reach out to us at customercare@sppus.com so we can look into this.

Thank you,
Parking.com

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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