Parking.com - BEACH CENTRAL GARAGE Omdömen 7

TrustScore 3 av 5

2,8

1925 21st Street, 77550 Galveston, TX, US


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Couldn't get into the parking lot. Called attendant and was told to get a new ticket and call again at exit. At exit attendant wanted me to pay again and call parking.com customer service to get a ref... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Terrible. We were locked in the garage for an hour and had to call the local police department. No phones were answer no help from the garage or parking.com

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Well I did some problem with the exit it did not read the code with my cell

Företaget har svarat


Företagsinformation

  1. Betjänad parkering
  2. Parkeringshus
  3. Parkeringsplats

Informationen kommer från olika externa källor

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Kontaktuppgifter

2,8

Medel

TrustScore 3 av 5

7 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

In & Out Didn't Work

I purchased in & out parking for my stay and after leaving the first time my QR code didn't work to get back in. I took a ticket to get in the garage and called customer service the next morning. The very kind woman I spoke to told me that I did have in & out privileges and she wasn't sure why my QR code wasn't working. She advised me to take a ticket when I entered the garage and upon exit pressing the "help" button to connect with a remote agent. She said if I provided my order number with Parking.com they would be able to open the gate and allow me to exit without having to pay for the ticket I took upon entry. She also said that if there was an issue that I should just pay for the ticket to exit and call back and I would be issued a refund. Although it was very annoying and took extra time, calling the remote agent worked a few times. However, when we were leaving for the final time the remote agent told us there was nothing he could do and that we were required to pay for the ticket in order to exit the garage. Because we needed to make it to the airport we just paid the ticket, assured that we would be able to get a refund. I submitted an online "contact us" request to be refunded, but never heard back. So then I followed up with a call, was asked for a bunch of details, went through everything again, and was told that I needed to call a different number. I called the new number, (which I think was directly to the garage itself,) and was told that based on the price I paid I didn't have in & out privileges. I was told that the $20 fee I paid upon exit was actually only $5 more than I should have paid in the first place and that I couldn't be refunded via credit card so if I wanted the $5 I would need to be mailed a check. I was so frustrated at this point that I didn't want to spend any more time on the phone over $5. Overall, this whole system is way too disconnected and I was very unhappy with my experience and being told different things by different people. I'll choose different parking in the future.

16 april 2024
Logotyp för Parking.com - BEACH CENTRAL GARAGE

Svar från Parking.com - BEACH CENTRAL GARAGE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Betygsatt 1 av 5 stjärnor

Couldn't get into the parking lot

Couldn't get into the parking lot. Called attendant and was told to get a new ticket and call again at exit. At exit attendant wanted me to pay again and call parking.com customer service to get a refund. THIS SOUNDED LIKE FRAUD. After almost 20min arguing and people waiting to exit I didn't have to pay again. Again, THIS SEEMS AN ACTION TO GET CLIENT TO PAY TWICE AND IF SO IT IS FRAUD. IF IT IS NOT THEN ATTENDANT NEED TO BE FIRED OR RETRAINED.

7 november 2023
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Svar från Parking.com - BEACH CENTRAL GARAGE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Betygsatt 1 av 5 stjärnor

Terrible, Worst Parking Experience

Terrible. We were locked in the garage for an hour and had to call the local police department. No phones were answer no help from the garage or parking.com

24 september 2023
Logotyp för Parking.com - BEACH CENTRAL GARAGE

Svar från Parking.com - BEACH CENTRAL GARAGE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Betygsatt 1 av 5 stjärnor

QR readers never worked

QR readers never worked. No in and out for $20? Really? Very disappointing.

2 september 2022
Logotyp för Parking.com - BEACH CENTRAL GARAGE

Svar från Parking.com - BEACH CENTRAL GARAGE

Hi, Maria - thanks for taking time to write us a review. We appreciate your feedback.

Thanks,
Parking.com

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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