Update: I was quickly contacted by a parking.com associate and my pre-purchased pass was refunded. Very good experience! Hopefully it'll work next time because it certainly is convenient to pre-purc... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Horrible app. Would not let me open the gate and upon leaving would not let me out. Was charged twice.
Företaget har svarat
There was no information on my summary about how to use my electronic pass or what to do if it didn't work. It also didn't tell me that the building I came up through from the garage would be closed... Se mer
Företaget har svarat
Not bad deal. Some problems w scanning code at gate had to call to open. But issue was fixed quickly. I would park again.
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Företagsinformation
Informationen kommer från olika externa källor
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Kontaktuppgifter
4121 Wilson, 22203, Arlington, VA, USA
- (703)967-9362
2,3
Dålig
7 omdömen
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Horrible app
Horrible app. Would not let me open the gate and upon leaving would not let me out. Was charged twice.
10 juni 2024
Svar från Parking.com - BALLSTON EXCHANGE II
Thank you for your review. We appreciate your feedback and will share it with the local management team. If this was not yet resolved, please reach out to us at RMMatlantic@spplus.com.
Thank you,
Parking.com
Don't prepay
Prepaid and the code wouldn't scan so I had to take a ticket and pay again.
17 februari 2024
Svar från Parking.com - BALLSTON EXCHANGE II
Thank you for your review, Heather. We are sorry to hear this and will share it with the local management team.
Thank you,
Parking.com
Paid for spot but it did not work
I used Parking.com to prepay for a lot in Arlington, VA without knowing if the lot would be busy (it was not.) I couldn't get the code to scan and ended up having to take a ticket to get in the lot. When I left that evening I asked for assistance, but in the end was told I would have to pay again to get out. I was later told by Parking.com that a refund would be issued, but after more than a week it has not shown up, so I guess they dropped the ball again.
27 juli 2022
Svar från Parking.com - BALLSTON EXCHANGE II
Thank you for your review. We will look into this and reach out directly.
Thank you,
Parking.com
Will use again!
Update: I was quickly contacted by a parking.com associate and my pre-purchased pass was refunded. Very good experience! Hopefully it'll work next time because it certainly is convenient to pre-purchase parking in certain locales.
I arrived earlier than planned and couldn't use my pass... At least I figure that's why it wouldn't take it. So, I ended up double paying. I tried to use it upon exit too, to no avail.
26 juli 2022
Svar från Parking.com - BALLSTON EXCHANGE II
Thank you for your review. We will look into this and reach out directly.
Thank you,
Parking.com
Frustrating…
There was no information on my summary about how to use my electronic pass or what to do if it didn't work. It also didn't tell me that the building I came up through from the garage would be closed and locked when I left after dinner at 7:40. There was no attendant and the machine would not scan my pass either electronically or printed. I had to call the number, give my ticket number and my voucher number to get out of the garage. I also paid over $12 for my parking through Parking.com and it would have cost me $4 at the garage. Not impressed.
14 februari 2020
Omdöme utan inbjudan
Svar från Parking.com - BALLSTON EXCHANGE II
Thank you for your review. We appreciate the feedback and look forward to serving your parking needs in the future.
Thank you,
Parking.com
Not bad deal good value small issue upon leaving but they fixed it
Not bad deal. Some problems w scanning code at gate had to call to open. But issue was fixed quickly. I would park again.
6 augusti 2019
Omdöme utan inbjudan
Svar från Parking.com - BALLSTON EXCHANGE II
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Issued an invalid pass
Issued an invalid pass, failed to reply when contacted about a refund
28 juli 2019
Omdöme utan inbjudan
Svar från Parking.com - BALLSTON EXCHANGE II
Hi Dan,
Thank you for your review. We're sorry you had a negative experience during your stay with us. We'd like to hear more about how we can improve. Can you email us at RMMAtlantic@spplus.com so we can get you in touch with the local management team?
Thank you,
Parking.com
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