Did not read the QR code for my pre-paid parking. Agent did not assist me, there were a line of people waiting to get in, so I had to purchase a ticket. I need a refund for my pre-paid parking.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I paid for my parking space - good thing I took a screenshot because unlike the message on the screen, you never sent a receipt. I couldn't get into the garage with the QR code, so took a ticket. Coul... Se mer
Företaget har svarat
Generally fine. Upon arriving at the parking garage we had reserved, scanning the QR code raised the bar and we parked. When leaving however the QR code did not raise the bar despite us being within t... Se mer
Företaget har svarat
The QR code I had received would not scan at the garage entrance machine, so I had to take a ticket. I hoped the code would scan on the outgoing machine. It did not. I had to call for assistance. Than... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Kontaktuppgifter
901 N Glebe Road, 22203, Arlington, VA, USA
- (703)465-4984
2,5
Dålig
5 omdömen
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Did not read the QR code for my…
Did not read the QR code for my pre-paid parking. Agent did not assist me, there were a line of people waiting to get in, so I had to purchase a ticket. I need a refund for my pre-paid parking.
24 februari 2025
QR code would not scan
The QR code I had received would not scan at the garage entrance machine, so I had to take a ticket. I hoped the code would scan on the outgoing machine. It did not. I had to call for assistance. Thankfully, no one was waiting behind me. It took a while to leave the garage.
31 juli 2024
I paid for my parking space that they claimed to have not record of and I couldn't produce a receipt
I paid for my parking space - good thing I took a screenshot because unlike the message on the screen, you never sent a receipt. I couldn't get into the garage with the QR code, so took a ticket. Couldn't get out of the garage with the QR code, and refused to pay AGAIN with the ticket. Finally argued enough on the phone to get them to open the gate. This experience completely turned me off to your service.
17 juni 2024
Svar från Parking.com - ARLINGTON GATEWAY
Thank you for your review and for letting us know. We will share this with the local management team.
Thank you,
Parking.com
Not Sure If Parking.coms fault or not
Generally fine. Upon arriving at the parking garage we had reserved, scanning the QR code raised the bar and we parked. When leaving however the QR code did not raise the bar despite us being within the timeframe we had reserved. To make a long story short, it eventually transpired that the bar was stuck up due to a car in front having what sounded like similar problems. After scanning sever times, we eventually just left without really knowing if we had successfully scanned out. We called the customer support and we’re informed that we had never scanned in, which was why we were unsuccessfully scanning out. No explanation for how we had been allowed into the garage by our QR code. Regardless, we were assured that there is no reason we would get charged more. If this remains the same, I guess there’s not an issue other than a confusing and overly complex process vs. how it should have happened.
9 juli 2023
Svar från Parking.com - ARLINGTON GATEWAY
Thank you for your review, Daniel. We appreciate you letting us know.
Thank you,
Parking.com
I would give a zero if I could
I would give a zero if I could. Reserved a parking spot using their web site and paid via credit card. Site said the location I was using accepted mobile passes. When i attempted to leave the facility, the scanner would not read my mobile pass, and there were no personnel on site, so I had to pay again in order to leave. I contacted the company to describe what happened and ask for a refund on one of the charges. They did not respond to that (so far, after three business days) but you can bet your *#%* they emailed me asking for a review!
So, here it is: park somewhere else!
14 november 2019
Omdöme utan inbjudan
Svar från Parking.com - ARLINGTON GATEWAY
Sorry you had a negative experience. We have brought this to the attention of the local management team.
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