Very disappointing as I ordered for a friend in hospital. But it took way too long to be delivered. Didn't turn up and she was discharged from hospital. Had to ask for a refund
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Det här tycker kunderna
So much to choose from and something for every occasion. Easy to customise with a good variety to add to your purchase as well as great value! Very professional and prompt service. Beautiful luxury... Se mer
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Pamper gifts created the best gift box for a recent birthday. Super easy to deal with, communication was great & delivery speed was fast! Thanks so much!
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I just bought from Pampergifts for my friends 22nd birthday and it was gift wrapped so beautifully and the range of options was amazing. Website is super user friendly and was posted so quickly! I... Se mer
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Företagsinformation
Skrivet av företaget
Pampering Gift Hampers – Luxurious Gifts for Every Occasion Pamper Gifts is Australia’s premier destination for luxurious pamper hampers, offering indulgent experiences crafted for both women and men. Whether you’re looking to spoil yourself or find the perfect gift, our exquisite Pamper Gift Hampers are designed to deliver moments of self-care and relaxation. Explore our one-off gift hampers, subscribe to our seasonal pamper collections, or create your own personalized gift box with handpicked boutique pamper products. Each hamper is thoughtfully curated to encourage you to take a pause, prioritize yourself, and enjoy the luxury of self-care. Whether you’re searching for the perfect gifts for her or simply indulging yourself, Pamper Gifts brings the joy of giving and receiving beautifully curated presents.
Kontaktuppgifter
PO Box 643, 5351, LYNDOCH, Australien
- hello@pampergifts.com.au
- pampergifts.com.au
4,5
Utmärkt
38 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivery to Sydney way too slow
Very disappointing as I ordered for a friend in hospital. But it took way too long to be delivered. Didn't turn up and she was discharged from hospital. Had to ask for a refund
3 mars 2026
Svar från Pampergifts
Hi Lisa,
Thank you for taking the time to leave us a review. We are very sorry to hear that the parcel did not arrive before your friend’s discharge from hospital, and we completely understand how disappointing that situation must have been, as we also expressed when responding to your email.
When the order was placed, we took additional steps to ensure the hospital address would be suitable for delivery by contacting the hospital directly prior to dispatch. Once this was confirmed, the order was shipped promptly which occurred 03/03/2026 - The next business day from when your order was placed. Unfortunately the delivery delay occurred after dispatch when Australia Post marked the parcel as undeliverable and returned it. As soon as we received your email requesting a refund, this was processed immediately, as we fully understand how frustrating the situation must have been. We genuinely regret that the timing did not work out as intended and appreciate you bringing your experience to our attention
Flawless presentation
Flawless presentation, shipped in a timely manner and kept me safe from the wrath of the wife for Valentine’s Day.
8 februari 2026
Svar från Pampergifts
Hi Jake,
Thank you for your kind review! We take great pride in ensuring our hampers are beautifully packaged to make them extra special for the recipient. We truly appreciate your support and we hope to help you again for your next special occasion.
Highly recommended for an affordable touch of luxury
So much to choose from and something for every occasion. Easy to customise with a good variety to add to your purchase as well as great value!
Very professional and prompt service.
Beautiful luxury gifts at very affordable prices.
13 februari 2026
Svar från Pampergifts
Hi Mathew
Thank you for your review, we’re so glad we could assist with your order and it's great to hear that you made the most of our add-on options. We truly appreciate your support and hope to help you again in the future.
Best gift hamper ever
Pamper gifts created the best gift box for a recent birthday. Super easy to deal with, communication was great & delivery speed was fast! Thanks so much!
9 februari 2026
Svar från Pampergifts
Hi Kristy, Thank you so much for your lovely review, We're glad to hear that you loved the birthday gift hamper.
I’m happy that the whole process was easy and smooth for you, It's great to know our communication and delivery met your expectations. We really appreciate your support and hope to help you again with another special gift soon.
Perfect Birthday Present
I just bought from Pampergifts for my friends 22nd birthday and it was gift wrapped so beautifully and the range of options was amazing. Website is super user friendly and was posted so quickly!
I can't wait to order again soon
I highly recommend!!
11 februari 2026
Omdöme utan inbjudan
Svar från Pampergifts
We're happy to hear that you loved the gift wrapping and enjoyed the wide range of options available. Its great to know you found our website easy to use and that your order arrived quickly too. We do appreciate your recommendation and look forward to being your chosen hamper provider in the future!
Great choice
I’m really happy with my purchase. The gift was for my mum and she absolutely loved it, which made me very happy. The prices are great, customer service is fast and helpful, and I also really like that there are some specials available.
The only reason I’m giving 4 stars instead of 5 is because I requested a specific delivery date and it arrived two days later than expected. Other than that, everything was great and I’d definitely order again.
28 januari 2026
Lovely pamper gift package
Mother in law was very happy with her pamper gift. Transaction was easy. Mandy sent out the package ASAP as requested. We are happy with Mandy’s service and would order again.
15 januari 2026
Prompt and efficient service
27 november 2025
Quality of product are lovely
Quality of product are lovely. Beautifully wrapped and price reasonable. Delivery time quick and efficient. I would highly recommend "Pamper Gifts"to anyone, this is my 5th purchase from "Pamper Gifts" and many more to come.
24 november 2025
Wonderful company to deal with
Wonderful company to deal with. Delivery was super efficient and the hamper just beautiful.
24 november 2025
Pamper Pack
Such a big range of gift boxes. It was very easy to order and quick delivery. The hamper is beautifully packed.
4 november 2025
I bought this for a Xmas 🎄 present…
I bought this for a Xmas 🎄 present arrived safely and beautifully presented
27 september 2025
A beautiful surprise for my sister.
9 september 2025
You can't select a date for delivery
It's great you can design your own basket but it sucks you have no control over when it's delivered. For instance I can't use it for birthday or Valentine's Day because I do not know when it will arrive.
3 september 2025
Svar från Pampergifts
Thank you for your feedback. We completely understand how important it is for gifts to arrive on special dates like birthdays or Valentine’s Day. While we can’t guarantee an exact delivery day, we always work closely with our customers to ensure hampers arrive as close to their chosen date as possible. Many of our customers select Express Post and place their order in advance, which allows us to carefully adjust when we send it out so it arrives in time.
As a small business, we aim to keep our hampers beautifully made yet affordable. Using private couriers would unfortunately double the cost of delivery, which is why we rely on Australia Post to balance both quality and value for our customers.
While we appreciate your comments, we do feel a 3-star review is a little unfair, as we clearly outline our delivery process and always strive to go the extra mile for our customers.
Great value for money
Bought for my daughter's birthday - gorgeous products, very prompt delivery and the packaging was beautiful. Super happy - will order from you again!
26 augusti 2025
Svar från Pampergifts
Thank you so much for your lovely review! 💝 We’re so glad to hear your daughter loved her birthday gift and that it arrived quickly and beautifully packaged. Your support means the world to our small business, and we’d be delighted to create something special for you again in the future. 🌸✨
Svar från Pampergifts
Thank you so much! We’re so happy to hear you loved the presentation and speedy delivery. 💝 Your support means a lot to us! 🌸
Cosy pamper gift hamper
Delivery was fast, birthday girl was in awe and absolutely floored with how beautiful everything was. Made gifting for a special birthday easy.
8 augusti 2025
Omdöme utan inbjudan
Svar från Pampergifts
Thank you for your kind words! 💝 We’re so thrilled the birthday girl loved her gift and that it helped make her special day extra memorable. ✨ Your support truly means so much to us! 🌸
It arrived
It arrived, beautifully wrapped with the card. Gave it to my friend and she absolutely loved it! It arrived super quick, thank you. Made it in time for her birthday!
10 augusti 2025
Svar från Pampergifts
Thank you so much for your wonderful review! We’re delighted to hear your hamper arrived quickly and beautifully presented, and that your friend loved it for her birthday. We truly appreciate your support. 💐
Excellent
Thankyou Pampergifts
The gift was wrapped perfectly.
Awesome communication.
Delivery spot on .
Brilliant.
23 juli 2025
Svar från Pampergifts
Thank you so much for your kind words! We’re thrilled to hear you were happy with the wrapping, communication, and delivery. It’s always our goal to make gifting easy and special, and we truly appreciate your support. 💝
Pamper hamper
As described, arrived promptly and my sister who received this as a gift was thrilled.
29 juni 2025
Svar från Pampergifts
Thank you so much for the lovely review! We're thrilled to hear your sister loved her gift and that everything arrived promptly. It means a lot to us that you chose Pamper Gifts for such a special occasion. 💖
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