Pal Joey Omdömen 

700
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Websites easy to navigate .. fast delivery .. I also ordered the first suit in the incorrect size that was refunded within the week of sending back .. I’ve recommend this site to many of my friends du... Se mer

Betygsatt 5 av 5 stjärnor

Today was our second visit to Pal Joey and we are SO happy with the result! Dan was AMAZING so so knowledgeable, patient & organised helping us get sorted. Suits are insane, look gorgeous and fit grea... Se mer

Betygsatt 5 av 5 stjärnor

If I could give more than 5 stars I would. The customer service was a next level, couldn't do enough to accommodate and helped get my suit in a short time frame for a wedding. As for the suit it's sel... Se mer

Betygsatt 5 av 5 stjärnor

Massive thank you to Gary at Pal Joey for such an amazing experience! From the minute we walked in, he couldn’t have been more helpful, friendly and knowledgeable. Nothing was too much trouble, an... Se mer

Företagsinformation

  1. Smokingbutik
  2. Festklädesbutik

Skrivet av företaget

Our philosophy is simple, everyman should have an opportunity to dress like a gentleman. This is why we offer high quality suits at an affordable price. Our unique limited edition styles are designed and manufactured by us so you wont find them anywhere else in the world! Pal Joey Clothing established since 1988.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

700 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(700)

184 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Terrible service

Terrible service. 1st of all the trouser of the suit I ordered were not finished, they were left for me to trailer which I didn’t have time to do. I didn’t find this as to much of a problem as I just returned the full order. This as of today was 15 days ago. I know this as I returned on a tracked return. I still havnt received my refund. I have sent at least 10 emails with only 1 being replied to. Stating that I need to contact to returns team on a number that only goes to answer machine. I can’t even leave a message as the mail box is full. I’m at a loose end. By far the worst shopping experience I have had to deal with with.

4 juli 2025
Betygsatt 5 av 5 stjärnor

Fantastic suit

I wore my pal joey suit to a wedding at the weekend, the fit and the look were brilliant. I ended up going home with the bride and 2 bridesmaids so it really worked a treat.

3 juli 2025
Betygsatt 5 av 5 stjärnor

Ordered my suit then realised the tie…

Ordered my suit then realised the tie set didn’t come with it so had too put a separate order in which came with another deliver charge which I took on board as my own fault, I expected nothing back. They sent me a refund without asking. Top service I would recommend them too anyone.

8 juli 2025
Betygsatt 1 av 5 stjärnor

Item not as advertised; waisted money on shipping fees.

I ordered a waistcoat but it didn't look like how it was shown on the website; it was much shorter and a different shade of brown. I sent it back for a refund at my own cost. So when you add the initial delivery fee and return fee I just waisted about £15 for nothing. Basically I just waisted time and money due to their misleading photo.

7 juli 2025
Betygsatt 2 av 5 stjärnor

Missing items

Shipped late and told me after they’d shipped it that one of the items was actually out of stock.

Quality is pretty poor also.

25 juni 2025
Betygsatt 1 av 5 stjärnor

Avoid Pal Joey if You Value Good…

Avoid Pal Joey if You Value Good Customer Service

If you're looking for poor customer service, disorganization, and a company that offers no real help during one of the most important times of your life—your wedding—then Pal Joey is, unfortunately, the place for you.

I first visited earlier this year to try on suits and choose the style I wanted for my wedding. When I returned with the sizes, they were completely incorrect, so we had to start the sizing process all over again. After going through that hassle, I was then told the suits weren’t even in stock. They assured me they’d be available by July 5th. But they didn’t take my sizes, didn’t record the wedding party’s names, and made no effort to prepare or follow up.

When I called on the 5th, I was told there was now a delay and the suits wouldn’t be available until the 15th. At that point, I’d had enough.

I went straight to Suits Direct, where the experience was completely different—I walked out the same day with three high-quality suits, all ready to go. I’ve also prepaid for two more suits, so my best man and future father-in-law can drop in, get measured, and leave with their suits without any added stress.

It’s really not that hard to take names down and show some basic customer care. With only a month to go until my wedding, this entire experience with Pal Joey has been nothing but stressful. I won’t be returning, and I certainly won’t be recommending them to anyone.

4 juli 2025
Omdöme utan inbjudan
Logotyp för Pal Joey

Svar från Pal Joey

Hi Ryan,

We were indeed advised that the delivery would be between July 3rd and 5th, which is the information we would have relayed to you. Unfortunately, there was a slight delay that was entirely beyond our control.

The revised estimated delivery date is now Wednesday, July 9th. Please bear in mind that once the delivery arrives, we need to carefully open all the boxes, steam the suits, and thoroughly check for any potential faults. This is why you would have been initially advised that the suits would be available for purchase around the 15th.

Regarding the sizing, our suits consistently use the same cut. The only factor that might influence the size selected would be the fabric. Therefore, I'm unsure how everyone's sizes would have drastically changed, unless there has been a gain or loss in weight since the initial measurements were taken. We have never documented individual sizes for weddings as it's simply not feasible to keep track of the numerous wedding parties we assist. Instead, once everyone is measured, the sizes are carefully recorded and provided to the bride and groom, allowing them to keep this information secure and present it when they are ready to purchase the suits.

We believe there may have been a slight miscommunication regarding these points, and we sincerely apologize for any stress this may have caused you both. Please be assured that it is never our intention to add to any worries, especially when it concerns such a significant day in your lives.

Best regards,
PAL JOEY

Betygsatt 5 av 5 stjärnor

We had just come back off holiday

We had just come back off holiday. We were at a christening the following day. We rang up and there wasn’t any appointments. Gary was very helpful told us to come straight down. When we got there he was amazing with us. We were advised on a Face book post we had put on and everyone recommended Pal Joey.

5 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Grate staff warm and welcoming as soon…

Grate staff warm and welcoming as soon as I entered the door. Gary was extremely helpful he knew what a needed by just looking at me.
Shows experience and class..
Very polite and helpful..
Would definitely recommend to friends and family..

5 juli 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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