I’ve never had such a poor experience with a company, especially with an online order. The product quality was very disappointing — the glass shades had visible black spots, and one even had a muc... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We saw a Pagazzi light in Boundary Mill Colne which we thought was wonderful but they had no stock so once home tried to find them elsewhere but every stockist had no stock so I contacted Pagazzi at G... Se mer
Excellent experience at Pagazzi Braehead. Friendly helpful customer service from minute we walked in. Advisor was super helpful, guiding us and informing us about various lights. Nothing was to much... Se mer
Företaget har svarat
The sales assistant really helped us - we had been shopping for lights all day and we had returned to Pagazzi for a second view of the lights that were on our shortlist. She didn’t just try to sel... Se mer
Företaget har svarat
Företagsinformation
- Lampbutik
- Bar- och restaurangmöbler
- Sovrumsmöbler
- Dekoration- och inredningsbutik
- Möbelaccessoarer
- Inredningsarkitekt
Skrivet av företaget
We are UK's largest specialist lighting retailer, your one-stop shop for all that is the best in lighting. Our website has a fantastic choice of lighting designs for you with incredible ideas for all your indoor and outdoor lighting needs. In addition, our stores have an inspirational range of rugs, mirrors and furniture in stock and at prices that you will find hard to believe. We have 17 specialist lighting stores across the country in Scotland and England, as well as a great website.
Kontaktuppgifter
Unit 10, Block 8 Thornliebank Industrial Estate, G46 8JH, Glasgow, Storbritannien
- 03442571908
- help@pagazzi.com
- pagazzi.com
Har besvarat 56 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great product rage at competitive prices.
Very friendly and helpful staff who gave us good advice. Very competitive prices and a great product variety. Would definitely recommend!

Svar från Pagazzi Lighting

Svar från Pagazzi Lighting
Outstanding customer service
The service we received from William and his team at the Braehead store recently was truly the best we’ve had in a retail environment for quite some time.
Nothing was too much trouble and William kindly took everything to the car for us, despite this being bulky and heavy.
Our new table and chairs match our decor perfectly. There has been a slight issue with one seat but again this was resolved with ease.
I would highly recommend the Braehead store, both for service and choice of amazing lights/ mirrors/ tables and dining options.
Thank you ☺️

Svar från Pagazzi Lighting
Quick delivery and loving the pictures.
Quick delivery and loving the pictures.

Svar från Pagazzi Lighting
Classy lights
Large variety of lights to choose from. Staff very helpful. Made a few purchasers, very classy lights.

Svar från Pagazzi Lighting
Staff very helpful and efficient and…
Staff very helpful and efficient and even carried our purchases out to the car. The lights look very classy now they’re up. Highly recommend the Glasgow Braehead shop.

Svar från Pagazzi Lighting
This one star is for the company
This one star is for the company, not the branch. The staff in Aberdeen did their best to get us a gel globe insert from the Edinburgh branch. They were in stock but wouldn't sell us one as it was discontinued?! Very disappointed as it was for a pendant light which matches others in our room.

Svar från Pagazzi Lighting
Staff very friendly and helpful no…
Staff very friendly and helpful no pressure

Svar från Pagazzi Lighting
Great choice of lights
Great choice of lights. Helpful staff. Purchased lights and they’re very nice

Svar från Pagazzi Lighting
Staff very helpful did not rush me and…
Staff very helpful did not rush me and explained best way to fit the uplight but alas did not have the table light phoned Braehead who had 1 my daughter went next day to collect.

Svar från Pagazzi Lighting
Great choices and very helpful staff
Great choices and very helpful staff. It’s a lovely big store.

Svar från Pagazzi Lighting
Not "Just" lights, but great Wall Pictures
We had been searching many many shops trying to find pictures for our sitting room that was recently/newly decorated...
We had been searching online, and also visited many shops but to no avail as we couldn't find anything we both liked...
When we visited Pagazzi (Braehead) it wasn't for pictures, as we were also looking for wall lights..
As we were looking around, we were amazed when we came across their "Picture Gallery" which had everything we had been searching for over several weeks....
We had a great choice to choose from, with great framing, so we were delighted to purchase and "finally" put an end to our endless searching....

Svar från Pagazzi Lighting
Love Pagazzi
Love Pagazzi
Shopped at Birkenshaw Industrial Estate
The lady who helped us with our purchase was extremely helpful
Beautiful products

Svar från Pagazzi Lighting
Some staff extremely helpful
Some staff extremely helpful, but supervisor who was obviously extremely busy & preoccupied could perhaps have been a bit more receptive, otherwise a satisfactory experience.

Svar från Pagazzi Lighting
Don't buy the bulbs, rubbish quality
I purchased a Burton 3lt light in black for £169 from middlebrook Bolton on 20/01/24. The assistant offered me bulbs at £7 each to go with the light, which I reluctantly took at £7 each, but she gave me a 3 year unconditional guarantee.
After the first 2 months 2 bulbs had started to flash then one went off completely. The third bulb went off on month 4. I purchased 3 bulbs from elsewhere on offer for £1 each with no issues.
I was passing pagazzi Bolton today 11/6/24 so decided to take the bulb's back. The assistant checked the bulb's and found them defective. She asked for my email receipt which I had left my phone in the car, she wouldn't give me new ones and refused to check my purchase on the computer.
Don't buy these bulbs they are absolutely rubbish quality.

Svar från Pagazzi Lighting
Had a great experience at Doncaster…
Had a great experience at Doncaster store….Laura went above and beyond to help us with what we needed. Will definitely return.

Svar från Pagazzi Lighting
Great service, quality goods
Superb range to choose from, purchased two floor lamps and absolutely delighted with the quality and price. Excellent friendly and helpful staff.

Svar från Pagazzi Lighting
Help sales assistant at Lakeside store Doncaster
My sister and I went to the Lakeside store in Doncaster. My sister bought several large items that need two trips to the car. The lady that served us (Laura) also helped us take the purchases to the car. She couldn’t have been more helpful and nicer. She is a credit to the company. Thank you Laura.

Svar från Pagazzi Lighting
How to shop without being threatened
Good knowledgeable, friendly
staff and presentation of goods.

Svar från Pagazzi Lighting
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