The agent got back to me quickly, communicated clearly and was patient and courteous. Best of all she/he/they solved my issue — a gift card sent to the wrong e-mail address.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
They sent me a bag without a plastic cover full of stains. When I asked for money off, they just said tough. Send it back and we’ll give you a $20 store credit that would mean I would have to order fr... Se mer
We ordered 3 racquets, 4 cans of balls & two bags for our racquets. Everything arrived on time in one box pristinely. Customer service was wonderful. The racquets we wanted were very popular hence oft... Se mer
Företaget har svarat
Last year, I bought a racket and shoes from them. A few months later, the racket broke due to a manufacturing defect. Craig, who helped me with the initial purchase, was also able to solve the issue... Se mer
Företaget har svarat
Företagsinformation
- Sportaffär
- också i
- Tennisbutik
Om Padel USA
Skrivet av företaget
About Padel USA
Padel USA is the leading destination for padel equipment in the USA. Padel USA collaborates with the best padel brands like Adidas, Babolat, Head, Nox, Wilson and delivers fast, reliable service and quality gear tailored for every padel player.
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© 2024 Padel USA | padelusa.com
Kontaktuppgifter
padelusa.com, Miami, USA
- customerservice@padelusa.com
- padelusa.com
4,3
Utmärkt
183 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer experience!
Last year, I bought a racket and shoes from them. A few months later, the racket broke due to a manufacturing defect. Craig, who helped me with the initial purchase, was also able to solve the issue and honor the warranty. Since I was not in the United States, I couldn't receive the replacement, but the team was very understanding and waited as long as necessary until I could send it to a friend.
I'm more than satisfied with the experience I had with them, I highly recommend buying from them!
5 februari 2025
Omdöme utan inbjudan
Svar från Padel USA
Hi Emiliano,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
Amazing customer support and padel inventory
Amazing customer support! Replied fast and were looking for ways to accommodate my specific delivery requests. Moreover, they have the best and most up to date Padel inventory in the US, so I super recommend!
27 februari 2025
Omdöme utan inbjudan
Svar från Padel USA
Hi Victor,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
I've purchased from Padel USA and love…
I've purchased from Padel USA and love their site, their service and their attentiveness to "the customer". I will continue to have Padel USA be my top source! Keep up the good work all!
26 februari 2025
Omdöme utan inbjudan
Giveaway
I won a giveaway and spend a lot of time without contacting me. They said worldwide and then said it was a mistake. They should ask of I wanted to pay the shipment or if I have someone who could receive it in the USA. Beside that, when they contact me they were super friendly and very fast on the shipment . Be more transparent about your delivery and giveaways
28 januari 2025
Great place to get your padel equipment.
Great selection of equipment and excellent, helpful service. Very good pricing.
18 december 2024
Svar från Padel USA
Hi Gregory,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
Great experience
You guys had exactly what I was looking for. The shipping was pretty fast!
17 december 2024
Svar från Padel USA
Hi Jorge,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
Great service
Great service and delivery. My question was answered quickly and honestly. I appreciate that. My order was processed quickly after that.
11 december 2024
Svar från Padel USA
Hi Linda,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
Read the reviews on the padel
Read the reviews on the padel, price was within my budget, order was correct and shipping was fast. Usually don’t subscribe to websites, kept them and will order for all my padel needs
9 december 2024
Svar från Padel USA
Hi Padua,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
Excellent service overall!
10 december 2024
Svar från Padel USA
Hi Diana,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
Every time I'm in Miami I and need…
Every time I'm in Miami I and need padel gear, Padel USA is my go-to store. They are doing an amazing job at growing padel in the USA, and their excellent responsiveness always impresses me. Highly recommend!
19 december 2024
Omdöme utan inbjudan
Svar från Padel USA
Hi Denise,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
I was visiting the US and needed a…
I was visiting the US and needed a padel racket to play with my friends. Padel USA had the racket I needed and it arrived quickly—perfect timing for my game!
If you’re a padel player in the US, this is definitely the go-to shop. Reliable, fast, and great service. Highly recommend!
17 december 2024
Omdöme utan inbjudan
Svar från Padel USA
Hi!
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
I still haven’t received the order and…
I still haven’t received the order and you’re asking for a review. LOL! It’s been two weeks since I placed the order…
2 december 2024
Best Padel Shop online
Padel USA offers an exceptional online shopping experience. From the moment you land on the homepage, the site’s clean design and intuitive layout make navigation a breeze. Whether you’re a seasoned padel player or new to the sport, the user-friendly interface ensures that you can quickly find what you’re looking for without any hassle.
The shopping process is seamless, with clear product categories and well-organized filters that let you sort items by brand, price, or player level. Adding items to your cart and checking out is straightforward, with multiple payment options to suit everyone’s needs.
One of the standout features is the incredible range of products. From high-quality rackets to stylish apparel and accessories, Padel USA truly caters to every player. The detailed product descriptions and images provide all the information needed to make informed decisions.
Overall, Padel USA’s website combines simplicity with efficiency, making it a top choice for padel enthusiasts looking for great products and a hassle-free shopping experience.
25 november 2024
Svar från Padel USA
Hi Gilberto,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
Do not buy from this site
Do not buy from this site. I attempted to buy a 2025 racquet and received an email to "validate" my order. I did so. A day before I received the order, I got an email saying that they had canceled it due to card security concerns. I still have not received the refund. So be careful
9 december 2024
Omdöme utan inbjudan
Svar från Padel USA
Hi Jean Carlo,
We are sorry that we had to cancel your order, as explained in our email conversation.
We want to protect our customers and ensure a secure online shopping experience.
The refund was submitted at the time of cancellation, so the funds should already be back in your bank account.
We appreciate your business and would be happy to serve you as one of our customers.
Please don’t hesitate to contact our team by email if you’d like us to find a solution to fulfill your order.
We are always here to help.
Best,
Padel USA Team
i really appreciate that there is a…
i really appreciate that there is a chat to clear some doubts and it responds in a reasonable time
27 november 2024
Svar från Padel USA
Hi Fran,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
Svar från Padel USA
Hi Daniel,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
Svar från Padel USA
Hi William,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
Svar från Padel USA
Hi Andrea,
Thank you for your wonderful feedback!
Our team is dedicated providing the best service possible and we're thrilled to hear that you loved your purchase from our shop.
Your happiness is our top priority 🙏
Have a nice day,
Padel USA Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.