I was surprised when I saw this shop has yak attack products in stock. I bought black pack in orange color. Very happy with the service. Previously I ordered couple yak attack items from USA but then... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Friendly welcome and professional greetings by Conor. Immediately positive response for an obscure small kayak clip request. Part found in 24 hrs, dispatched by Joe , equally helpful. Clearly a ver... Se mer
Great two man canoe. Just as described and seems really good quality. Not too heavy and easy to blow up and deflate. Great customer services too and super speedy delivery.
A very satisfied customer from Denmark Absolutely fantastic service. Both before and after purchase. It didn't take many days from the order until the product was delivered. Everything went... Se mer
Företagsinformation
Skrivet av företaget
We specialise in selling premium paddle sports equipment within the UK and the EU.
Kontaktuppgifter
Unit 2, New Line Industrial Estate, The Sidings, OL13 9RW, Bacup, Storbritannien
- 01202 237306
- info@paddleoutlet.store
- paddleoutlet.store
4,8
Utmärkt
223 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent Pump
The Bravo 4 - R.E.D Double Action Inflatables Pump is excellent. Very easy to use and quickly pumps up inflatable rafts, air-beds etc. Paddle Outlet price very competative and first rate delivery
3 augusti 2024
Svar från Paddle Outlet
We're happy you're so pleased with your new pump
Board arrived on time and as described
Board arrived on time and as described. Well made with excellent instructions and everything you need. Excellent paddleboard, we’re getting busy on the Dorset coastline!! Highly recommend
19 juli 2024
Excellent service
8 juli 2024
Great product
Very quick delivery took less then 48 hrs .Great product easy to pump up and felt very safe in the sea . Great price aswell.
24 juni 2024
Shipped to the US
I am in the US. The kayak I wanted was no longer available over here I purchased from paddle outlet and couldn’t be more pleased with the help they provided while my kayak was stuck in customs (Fed Ex issues). Getting the kayak to the US was quick, without the delay in customs, I would have had the kayak in the 5 days they stated it would take. Paddle outlet was fast to answer any emails and inquiry’s. Great company to work with.
14 juni 2024
Svar från Paddle Outlet
Happy to be of assistance and pleased we could get everything sorted out for you.
Would recommend this company
I was afraid to order from a company in a different country. But glad I did. Just got the kayak chair I ordered. Came in faster than the kayak, lol. I was also informed every step of the way on the location of package. Thanks 👍👍
2 juli 2024
Svar från Paddle Outlet
We pride ourselves on being able to ship to many different countries outside of the UK. Pleased you were happy with the service
Good overall experience
Good service, fast responses to emails and trouble-free delivery to germany. THANKS
19 juni 2024
Paddle Outlet made a mess...
I ordered a seat for a kayak fully aware that I will have to pay import customs. As usual, I put in my working address for shipping, and personal address for payment. Unfortunatelly, Paddle Outlet made a mess of that, so DHL charged import customs to my company! That made a hole lot of problems for the company. Finally, we managed to transfer that bill to me, but in the procces expenses literally doubled. I grossely overpaid that seat thanks to this store. Never again...
10 juni 2024
Svar från Paddle Outlet
Hi Tihomir,
We at Paddle Outlet feel that this is a harsh review of our services.
Shipping to Europe is much more complicated than it used to be and we are proud of the level of service we provide our European customers.
That said, the Billing Address on an order is most often used for payment verification to prevent fraudulent orders. The Shipping Address is used to arrange delivery of the items. In future it may be worth contacting the retailer at the time in order to make sure something like you've experienced doesn't happen again.
It is however worth noting, that we do not have any control over Importation Taxes, we used the Delivery Address as given to us and apparently the courier has charged you incorrectly. However we cannot confirm this is the case as at no point in the process did you contact us to see if we could help at all.
At Paddle Outlet we have strong working relationships with the couriers we use and it is possible that we may have been of some assistance. Which is why I do not believe a 1* review is a reflection of our business or services, we have shipped a great product, as ordered when requested and the courier has charged you based on the Delivery Address provided, you have decided that this is our fault and yet not given us a opportunity to assist you.
As such we would appreciate it if you would consider amending your review?
Regards
Conor
Nice store
I liked - interesting and wide assortment for Yakattack.
And prices were fine too.
I had some questions and response were received fast and it was quite personal.
Additionally - store is making good promotions which made me place a final order. Recommended store.
30 maj 2024
Svar från Paddle Outlet
Pleased you're happy with our service
A problem occurred with the inflatable…
A problem occurred with the inflatable kayak I purchased, Paddle Outlet sent a replacement cover within 2 days. Amazing service. Thanks.
30 maj 2024
Great service,quick delivery
Great service,quick delivery. Happy customer-sup pump working great!!!👍
11 maj 2024
Good Shipping from EU Warehouse
1 maj 2024
Svar från Paddle Outlet
Good to hear that you're happy with your products
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