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Pacaso Omdömen 190

TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The Pacaso team is incredible, starting with Michael on the front end of the sales process flowing over to our home manger Sam who both worked overtime to find a way to close quickly and efficiently (... Se mer

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Betygsatt 5 av 5 stjärnor

Customer service has been extraordinary. I've felt like a VIP during my entire journey -- which started 2 years ago. Pacaso folks kept in touch, then proactively brought me a compelling opportunity.... Se mer

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Betygsatt 5 av 5 stjärnor

Sam Archaga and Michael Creed were incredibly helpful on our welcome call. Could not have been more interested in our well being and understanding of the Pacaso program. Made my wife and me very comfo... Se mer

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Betygsatt 5 av 5 stjärnor

I worked with Sam Archaga as my sales rep, and I can’t say enough good things about him. He was consistently helpful, pleasant, and worked with me to create a clear sales strategy that got everything... Se mer

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Företagsinformation

  1. Fastighetskonsult

Om Pacaso

Skrivet av företaget

Own your dream second home for 1/8 the cost with Pacaso.

Enjoy an effortless escape to the place you love — for a fraction of the cost of whole ownership. Pacaso curates exceptional second homes in 40+ sought-after destinations around the world, blending luxury design with turnkey ease.

Your home is cared for by a professional service team, ensuring it’s always ready for your arrival. From the freshly laundered linens to maintenance requests and pristine landscaping, every detail is handled so you can focus on what matters most: making memories.

With Pacaso’s seamless scheduling app, you can plan long stays or book last-minute getaways, enjoying year-round access without the stress of upkeep.

For even more flexibility, our Home Swap program lets you exchange time in your Pacaso with stays at other stunning properties across our global portfolio.


Kontaktuppgifter

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There’s no place like your second home

Enjoy all the benefits of second home ownership for ⅛ the cost.

4,8

Utmärkt

TrustScore 5 av 5

190 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Sales team especially Micah were…

Sales team especially Micah were exceptional, very helpful in explaining the Pacaso model and in dealing with the "waffling' that would come up with each of my family member's concerns. One suggestion on the paperwork side that might help future owners would be to provide an ongoing checklist and or timeline of the status of the signing process. Just how my mind works, if and when it decides to work. Thanks to all, Were really excited, thanks to you, Pablo.

13 december 2021
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Svar från Pacaso

Hi Jim,
Thanks for your review! We're so glad Micha was able to address all of your questions and concerns, and we'll pass your suggestion on to the team. Feedback is always appreciated!

Betygsatt 5 av 5 stjärnor

Fantastic Experience

Really easy, streamlined process from start to finish. I bought the Pacaso share for my family but sell real estate for a living, and I wish our typical transactions were as easy as this. Looking forward to our first stay in Palm Springs!

8 december 2021
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Svar från Pacaso

Thanks for your review! So glad to hear the transaction was quick and easy. Enjoy your sunny new second home!

Betygsatt 5 av 5 stjärnor

Great service

Great service, everyone answered my buyers questions quickly and efficiently.

29 november 2021
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Svar från Pacaso

Thanks for your review! We're glad to hear that you had a great experience working with Pacaso. We strive to make the process easy for agents and buyers alike!

Betygsatt 5 av 5 stjärnor

We had a great experience buying our…

We had a great experience buying our dream vacation home through Pacaso. Every aspect of the buying experience was pleasant, quick, painless and clear. It was the fastest and easiest real estate transaction ever. Highly recommend owning a vacation home through Pacaso - it’s the future of vacation home ownership!

20 november 2021
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Svar från Pacaso

Hi Ranga,
Thanks for your kind review! We're happy to hear that you've a great experience as a Pacaso owner. The team is always here for you.

Betygsatt 4 av 5 stjärnor

Our experience was good and the staff…

Our experience was good and the staff was very helpful. The only reason I did not give 5 starts is that we had much anxiety when we could not find dates for our new house until we found out that some dates were pre-blocked for new owners. If we had known this prior to closing, it would have caused us much less stress about our purchase. We recommend disclosing this to future owners before closing.

18 november 2021
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Svar från Pacaso

Hi Daniel,
Thanks for your helpful feedback. I've passed it along to the team, and we're continuously working to improve our scheduling process to make it easy and transparent for owners. We're happy to hear that dates were available for you to enjoy your new home!

Betygsatt 4 av 5 stjärnor

Karl was very helpful and our welcome…

Karl was very helpful and our welcome to our new home was amazing. We do have a few requests for the home, but I’m sure Karl will handle it.

14 november 2021
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Svar från Pacaso

Thanks for your review! We're so glad to hear Karl provided a warm welcome. The team is always here for you!

Betygsatt 5 av 5 stjärnor

The entire experience was guided by…

The entire experience was guided by friendly knowledge and accommodating staff
We are excited to have a vacation home we never could have afforded on our own
We toured the place before buying and Sebastian met us and answered our questions and was a pleasure to deal with
Lana our escrow/document person was equally lovely and polite
Katie our host and concierge has been delightful, accessible and helpful.

Only critiques:
1. some costs were sprung on us on the end but those were waived
2. Some high season dates are allocated by Pacaso initially and then open again at different interval dates on the app -this was not exactly explained upfront
Again overall Pacaso makes the process easy and we are looking forward to our family vacations

13 november 2021
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Svar från Pacaso

Hi Ben,
Thanks for your feedback! We're so glad to hear your Pacaso experience has been positive and we were able to address your concerns. We hope you enjoy your home for years to come!

Betygsatt 5 av 5 stjärnor

Very nice

Very nice, happy to be there.
We called with a lot of questions, but you we’re always there to help. Thank you so much.

10 november 2021
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Svar från Pacaso

Hi Carmel,
Thanks for your review! We're glad to be of service. The team is always here for you!

Betygsatt 5 av 5 stjärnor

Pacaso is forward thinking

Pacaso is forward thinking. The process is smooth and simple. I am a real estate broker and know how a company could complicate the process and make it unpleasant. Pacaso made it an enjoyable process and experience.

6 november 2021
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Svar från Pacaso

Hi Mike,
Thanks for your review! We're so glad to hear your experience has been smooth and enjoyable.

Betygsatt 4 av 5 stjärnor

We are pleased with our decision to…

We are pleased with our decision to purchase a unit in a house in Park City. A quality property in all respects, and essentially ski in ski out. We are anticipating year round use for our extended families. The process of investigating the property, the Pacaso approach,and acquiring the membership in the LLC was very quick and smooth. Our only concern is that the process for selecting the weeks is not transparent and there will be difficulty in obtaining days around the Christmas Holidays.

3 november 2021
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Svar från Pacaso

We appreciate your feedback, and we're happy to hear about your positive purchase experience! We are continuously working to improve our scheduling process, and encourage you to reach out to your Home Manager for assistance. We are committed to ensuring all owners have equitable access to their home throughout the year.

Betygsatt 4 av 5 stjärnor

Maintenance Issue

There was an issue at the house with our gas line that compromised our stay, otherwise it would have been a 5-star rating.

1 november 2021
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Svar från Pacaso

Hi Bruce,
Thanks for sharing your feedback. We've flagged this issue with our operations team, and your Home Manager, Lynn, is working to resolve the situation with the propane company. We look forward to providing a 5-star experience next time!

Betygsatt 5 av 5 stjärnor

Awesome experience

Awesome experience! Our property manager, Katie, greeted us with a nice bottle of wine and welcome note. Above and beyond!

1 november 2021
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Svar från Pacaso

Hi Aaron,
Thanks for your review! I'm glad Katie was able to make your first stay extra special. The team is always here for you.

Betygsatt 5 av 5 stjärnor

Wonderful experience

Wonderful experience. Lindsey was top-notch and went way above and beyond for us. She responded immediately when we lost power and was there for us for every step. We are loving our new place and so excited to come back!

28 oktober 2021
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Svar från Pacaso

Hi Monica,
Thanks for your review! We're so glad you're enjoying your new home. Lindsey and the team are always here for you.

Betygsatt 5 av 5 stjärnor

Sandra = amazing!

Sandra shows great care in ensuring owners have a wonderful experience! Every time we go the house has new features and little touches that make it more enjoyable. This time around, we got to enjoy the outdoor furniture, the rug and mirror and the primary bedroom, and the steppers for the pool cover. And we so appreciate her accommodating schedules! We love her!

13 oktober 2021
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Svar från Pacaso

Hi Kari, Thanks for sharing your kind feedback! Sandra and the team are always here for you.

Betygsatt 5 av 5 stjärnor

This concept is simply incredible!

This concept is simply incredible! I've purchased two units on two separate properties. One is in Park City and the other is on Newport Beach peninsula. The properties are amazing, well furnished and completely turn key. Instead of the seller renting out to air bnb daily or weekly renters Pacaso limits to just 8 owners. True owners on title. The level of care that brings from just 8 owners as opposed to hundreds of random renters over time helps keep the local community stable and thriving. I can not thank Pacaso enough for this concept that brought homes financially out of reach within the grasp of my family.

6 oktober 2021
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Svar från Pacaso

Hi KP,
Thanks for your review! We're so glad you love your homes and the Pacaso concept.

Betygsatt 5 av 5 stjärnor

All of our dealings from my first phone…

All of our dealings from my first phone call to the closing on our home were handled very professionally. Pacaso target buyers are used to professional service in all their business and personal endeavors, so that is their expectations. All of the Pacaso Team Members were very responsive and in some cases took the initiative to keep all the details and documents moving. This is only possible in a DocuSign environment.

Spot On,

Mike O’Neill

28 september 2021
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Svar från Pacaso

Hi Mike,
Thanks for your review! We're happy to hear our team made the buying process easy.

Betygsatt 5 av 5 stjärnor

I have nothing but good to say about…

I have nothing but good to say about Pacaso.Katia has been excellent and extremely helpful in all areas. Thank you for allowing me as part owner at Mountain View. Thanks again,Pablo Lobato.

7 september 2021
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Svar från Pacaso

Hi Pablo,
Thanks for sharing your feedback! The team is always here for you.

Betygsatt 5 av 5 stjärnor

Making our second home wishes possible

We purchased a share back in November 2020 up in St Helena and have had a wonderful experience. My wife and I love the model along with the support they provide in making it possible to own a fraction of a second home. The app is the secret sauce to making this type of co ownership possible since we all get a fair shot at reserving our allotted time including holidays. Our assigned manager is always responsive to any requests/needs to make our home better and we’ve never had a bad experience any time we’ve stayed up in the Napa/St Helena Area. Would highly recommend if you find the right home for you. I don’t see myself ever selling

1 september 2021
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Svar från Pacaso

Hi Michael,
Thanks for sharing your review and experience with our app and home manager. We are happy to hear you're loving your Pacaso.

Betygsatt 5 av 5 stjärnor

Door lock code

Hi All,
One point of feedback. I checked out at approximately 11:30am today. I tried locking the door with the code given in the check out email. It didn't work. The code that worked was the one given at check IN. I venture to guess that the check OUT code won't work until after 12pm, which is check out time. You should probably look into that.

31 augusti 2021
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Svar från Pacaso

Hi William,
Thank you for your review and feedback. We apologize for the doorlock issue and will flag this to our home operations team and your home manager, Sandra, will reach out to you for further investigation.

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