The Pacaso team is incredible, starting with Michael on the front end of the sales process flowing over to our home manger Sam who both worked overtime to find a way to close quickly and efficiently (... Se mer
Företaget har svarat

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
The Pacaso team is incredible, starting with Michael on the front end of the sales process flowing over to our home manger Sam who both worked overtime to find a way to close quickly and efficiently (... Se mer
Företaget har svarat
Customer service has been extraordinary. I've felt like a VIP during my entire journey -- which started 2 years ago. Pacaso folks kept in touch, then proactively brought me a compelling opportunity.... Se mer
Företaget har svarat
Sam Archaga and Michael Creed were incredibly helpful on our welcome call. Could not have been more interested in our well being and understanding of the Pacaso program. Made my wife and me very comfo... Se mer
Företaget har svarat
I worked with Sam Archaga as my sales rep, and I can’t say enough good things about him. He was consistently helpful, pleasant, and worked with me to create a clear sales strategy that got everything... Se mer
Företaget har svarat
Skrivet av företaget
Enjoy an effortless escape to the place you love — for a fraction of the cost of whole ownership. Pacaso curates exceptional second homes in 40+ sought-after destinations around the world, blending luxury design with turnkey ease.
Your home is cared for by a professional service team, ensuring it’s always ready for your arrival. From the freshly laundered linens to maintenance requests and pristine landscaping, every detail is handled so you can focus on what matters most: making memories.
With Pacaso’s seamless scheduling app, you can plan long stays or book last-minute getaways, enjoying year-round access without the stress of upkeep.
For even more flexibility, our Home Swap program lets you exchange time in your Pacaso with stays at other stunning properties across our global portfolio.
18 E. 4th Street Suite 902, 45202, Cincinnati, USA

Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sales team especially Micah were exceptional, very helpful in explaining the Pacaso model and in dealing with the "waffling' that would come up with each of my family member's concerns. One suggestion on the paperwork side that might help future owners would be to provide an ongoing checklist and or timeline of the status of the signing process. Just how my mind works, if and when it decides to work. Thanks to all, Were really excited, thanks to you, Pablo.

Svar från Pacaso
Really easy, streamlined process from start to finish. I bought the Pacaso share for my family but sell real estate for a living, and I wish our typical transactions were as easy as this. Looking forward to our first stay in Palm Springs!

Svar från Pacaso
Great service, everyone answered my buyers questions quickly and efficiently.

Svar från Pacaso
We had a great experience buying our dream vacation home through Pacaso. Every aspect of the buying experience was pleasant, quick, painless and clear. It was the fastest and easiest real estate transaction ever. Highly recommend owning a vacation home through Pacaso - it’s the future of vacation home ownership!

Svar från Pacaso
Our experience was good and the staff was very helpful. The only reason I did not give 5 starts is that we had much anxiety when we could not find dates for our new house until we found out that some dates were pre-blocked for new owners. If we had known this prior to closing, it would have caused us much less stress about our purchase. We recommend disclosing this to future owners before closing.

Svar från Pacaso
Karl was very helpful and our welcome to our new home was amazing. We do have a few requests for the home, but I’m sure Karl will handle it.

Svar från Pacaso
The entire experience was guided by friendly knowledge and accommodating staff
We are excited to have a vacation home we never could have afforded on our own
We toured the place before buying and Sebastian met us and answered our questions and was a pleasure to deal with
Lana our escrow/document person was equally lovely and polite
Katie our host and concierge has been delightful, accessible and helpful.
Only critiques:
1. some costs were sprung on us on the end but those were waived
2. Some high season dates are allocated by Pacaso initially and then open again at different interval dates on the app -this was not exactly explained upfront
Again overall Pacaso makes the process easy and we are looking forward to our family vacations

Svar från Pacaso
Very nice, happy to be there.
We called with a lot of questions, but you we’re always there to help. Thank you so much.

Svar från Pacaso
Pacaso is forward thinking. The process is smooth and simple. I am a real estate broker and know how a company could complicate the process and make it unpleasant. Pacaso made it an enjoyable process and experience.

Svar från Pacaso
We are pleased with our decision to purchase a unit in a house in Park City. A quality property in all respects, and essentially ski in ski out. We are anticipating year round use for our extended families. The process of investigating the property, the Pacaso approach,and acquiring the membership in the LLC was very quick and smooth. Our only concern is that the process for selecting the weeks is not transparent and there will be difficulty in obtaining days around the Christmas Holidays.

Svar från Pacaso
There was an issue at the house with our gas line that compromised our stay, otherwise it would have been a 5-star rating.

Svar från Pacaso
Awesome experience! Our property manager, Katie, greeted us with a nice bottle of wine and welcome note. Above and beyond!

Svar från Pacaso
Wonderful experience. Lindsey was top-notch and went way above and beyond for us. She responded immediately when we lost power and was there for us for every step. We are loving our new place and so excited to come back!

Svar från Pacaso
Sandra shows great care in ensuring owners have a wonderful experience! Every time we go the house has new features and little touches that make it more enjoyable. This time around, we got to enjoy the outdoor furniture, the rug and mirror and the primary bedroom, and the steppers for the pool cover. And we so appreciate her accommodating schedules! We love her!

Svar från Pacaso
This concept is simply incredible! I've purchased two units on two separate properties. One is in Park City and the other is on Newport Beach peninsula. The properties are amazing, well furnished and completely turn key. Instead of the seller renting out to air bnb daily or weekly renters Pacaso limits to just 8 owners. True owners on title. The level of care that brings from just 8 owners as opposed to hundreds of random renters over time helps keep the local community stable and thriving. I can not thank Pacaso enough for this concept that brought homes financially out of reach within the grasp of my family.

Svar från Pacaso
All of our dealings from my first phone call to the closing on our home were handled very professionally. Pacaso target buyers are used to professional service in all their business and personal endeavors, so that is their expectations. All of the Pacaso Team Members were very responsive and in some cases took the initiative to keep all the details and documents moving. This is only possible in a DocuSign environment.
Spot On,
Mike O’Neill

Svar från Pacaso
I have nothing but good to say about Pacaso.Katia has been excellent and extremely helpful in all areas. Thank you for allowing me as part owner at Mountain View. Thanks again,Pablo Lobato.

Svar från Pacaso
We purchased a share back in November 2020 up in St Helena and have had a wonderful experience. My wife and I love the model along with the support they provide in making it possible to own a fraction of a second home. The app is the secret sauce to making this type of co ownership possible since we all get a fair shot at reserving our allotted time including holidays. Our assigned manager is always responsive to any requests/needs to make our home better and we’ve never had a bad experience any time we’ve stayed up in the Napa/St Helena Area. Would highly recommend if you find the right home for you. I don’t see myself ever selling

Svar från Pacaso
Excellent help from Sebastian, Kyle, and Cody. They always respond promptly and thoughtfully

Svar från Pacaso
Hi All,
One point of feedback. I checked out at approximately 11:30am today. I tried locking the door with the code given in the check out email. It didn't work. The code that worked was the one given at check IN. I venture to guess that the check OUT code won't work until after 12pm, which is check out time. You should probably look into that.

Svar från Pacaso
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.