Fantastic customer service. Bought a bike for my granddaughters birthday but I forgot to put the property name on the address so it got returned to them. They emailed me wondering why and I asked them... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
1st delivery came damaged - box and items inside, ok not e-bikes fault and replaced after sending bike back. second bike arrived same poor quality finish on transfers as 1st bike. Instructions were sh... Se mer
Bought an ADO e-bike from e-bikes direct and after 200km the bottom bracket failed and the bike was unripe-able. Although e-bikes direct responded and helped get a replacement from ADO, they wouldn't... Se mer
Absolutely fantastic company and staff! Bought two Basis Osprey folding ebikes which in their own right a superb bikes - Highly Recommended, 5 star bikes. David and sidekick Josh are top notch guys... Se mer
Företagsinformation
Skrivet av företaget
E-Bikes Direct Outlet was born from our founder company specialising in Electric Bikes, offering all things leisure across the UK
Kontaktuppgifter
Units 11-13 Park Farm, , Junction Road, tn32 5xa, Bodiam, Storbritannien
- 01580 830959
- customerservice@e-bikesdirect.co.uk
- outlet.e-bikesdirect.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 20 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very pleased with the communication in…
Very pleased with the communication in these difficult times - Davey J was very helpful and made sure my bike arrived (after the first order was lost by the courier! - Recommended !..........Nice Bike for good price.......
Excellent service and fantastic product!!
Purchased the DOLU 4 in one swing and slide set for my 19 month old Daughter.
Lovely product and my daughter loves it so much! Making her days indoors more tolerable! E-Bikes Direct delivered this product so quickly!
If anyone is wondering if they should use this E-Bikes Direct, I can 100% guarantee you will receive EXCELLENT customer service, with good quality items! which we all know of very hard these days! So thank you Davey for helping me out with my queries! I felt I received brilliant service!!!
Exceptional 1st class service!!!
Exceptional 1st class service!!!! Bought 2 adult bikes...had a small problem where a part was damaged due to transit...not only sent replacement part but also gave me a small refund for the my troubles! Recommend to all!!!!!
Wonderful communication & help from…
Wonderful communication & help from these guys for a good product. Well recommend
Brilliant customer service
Bought a flush toilet potty from here, originally it arrived damaged but the customer service was amazing I received a new flush potty and my boy loves it, sounds very similar to my toilet upstairs.
Excellent and very friendly customer service
Sorted any issue I had straight away. I will definitely buy from these guys/gals again
Thank you very much for a very easy pleasant transaction. A*** sellers
Ordered an amazing unicorn car from…
Ordered an amazing unicorn car from this company via eBay on Saturday, dispatched Monday, arrived a day early on the Tuesday. Lovely quality car which my little girl loves and my family are all enjoying pushing her around in! Would recommend / order again :)
What a great seller!!! 5 Star trusted.😁
What a great seller, I found the same bike I wanted on alternative site who had poor reviews, so i email E-Bikes Direct, they not only matched the price but beat the price by an extra 7%. Saving me £26😁
Their service was very quick and reliable with free delivery, bike arrived within 48hrs of payment.
Their communication are quickly and precise and even supply phone number for queries.
Can't recommend them enough.
Byocycle FDXL from e-bikes direct
Purchased a new Byocycle FDXL folding bike, it looks like a cross between a mountain bike and a commuter bike.
The service and email replies from Garf have been top notch, shame that can't be said about parcel farce .
Would happily buy from them again, thanks guys
This review is not directed at the…
This review is not directed at the staff of this company but is directed at the MANAGING DIRECTOR. Had to buy a new hub for my Oxygen bike. Dealing with the MD at there company premises in notice the guy was talking very loudly, almost shouting. At the time I thought he must be a bit deaf, until another customer arrived and his demeanour completly changed.
Never did understand what his problem was so I put it down to some sort of issue he had. Who knows !.
When the first hub / wheel arrived I was there when the box was opened, low and behold the power cable coming from the hub was damaged, I looked at said MD who didn't look happy at all. Oh well I thought. But inside I was cracking up, ha ha ha ha ha.
Did get another wheel eventually, all good.
1st delivery came damaged
1st delivery came damaged - box and items inside, ok not e-bikes fault and replaced after sending bike back. second bike arrived same poor quality finish on transfers as 1st bike. Instructions were shocking, bike was for 5 year old daughter which iu put together on xmas eve, took 4 hours and still the fittings dont work, took to halfords and they said the parts werent compatible. She still hasnt ridden it after 2 weeks. Never again buying a bike online.
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