To start off I received phenomenal customer service and support for my orders and always treated as part of a family! The fragrances such as Anfar Vague and Anfar Midnight Frost Intense genuinely have... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What i like the most is Royal Mail delivery once you've ordered its on the way. Only done a few anfar fragrances at moment and a few more are coming soon. I aaked for a few recomendations too via... Se mer
Företaget har svarat
I was given a bottle of Rose Vanilla perfume from Oudh Shop. It's a beautiful perfume with notes of rose, jasmine & vanilla. It's long lasting too and smells wonderful & very sophisticate. I would def... Se mer
Företaget har svarat
I recently had the chance to try two fragrances from Oudhshop, Azalea by Adyan and Midnight Frost Intense by Afnan, and I honestly enjoyed both of them. Azalea feels soft, elegant and really ea... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Oudh Shop is your premier destination for authentic, high-quality oud perfume and fragrance products. We specialize in pure agarwood (oud), luxury perfumes, and bakhoor, sourced from trusted regions across the Middle East and Asia. With a deep passion for tradition and excellence, our mission is to offer customers timeless scents that evoke elegance, spirituality, and cultural richness. Whether you're a connoisseur or new to oud/oudh, Oudh Shop promises a memorable olfactory experience and exceptional customer service with every purchase.
Kontaktuppgifter
17 Market Square, E14 6AQ, London, Storbritannien
- 07438304155
- sales@oudhshop.co.uk
- oudhshop.co.uk
4,3
Utmärkt
456 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Oudh Shop
Thank you very much for your review. It means a lot for us.
Svar från Oudh Shop
Thank you so much, Tochi! We’re glad to hear the fragrance lasted well and that your Mrs loved it. We appreciate your support!
Svar från Oudh Shop
Hi Emmanuel,
We are genuinely disappointed to see another 1-star review from you, especially after already addressing your concerns in detail previously.
As mentioned before, we do not sell fake or counterfeit products under any circumstances. The fragrance you purchased — Dehn Al Oud Hindi — is a niche, pure Oud perfume with a very strong and unique scent profile, which can sometimes be mistaken as unfamiliar or “different” by customers who are new to pure Oud fragrances.
We also recommended this perfume based on your own request for a pure Oud scent. Before this purchase, you had asked for recommendations and were satisfied with the options provided. This time, the fragrance simply may not have matched your personal expectations, which we completely understand — Oud is not for everyone.
To help prevent this type of misunderstanding in the future, we have introduced a perfume testers section on our website so customers can try scents before purchasing full bottles.
We remain committed to transparency, authenticity, and customer satisfaction. If you would like further assistance, we are more than happy to help.
Thank you.
Fast delivery
Fast delivery, bottle looks nice,not much time lasting fragrance, probably that's why lower price
23 oktober 2025
Svar från Oudh Shop
Thank you for your review, Gabriela Grunvald! We appreciate you taking the time to share your feedback on the fast delivery and the bottle's design.
We're sorry to hear you found the fragrance's longevity to be shorter than expected. We aim to offer a range of products to suit all budgets and preferences. The pricing often reflects the perfume's concentration level and ingredient sourcing, which can impact its lasting power.
We always recommend checking the fragrance concentration (e.g., Eau de Parfum, Eau de Toilette) on the product page for details on expected longevity.
We hope you still enjoy the scent while it lasts, and we look forward to serving you again!
Svar från Oudh Shop
Thank you so much for your excellent feedback, Mr. Ahmed!
We're thrilled to hear that you enjoyed the perfume, received good service, and experienced prompt delivery. Providing a great experience from start to finish is our top priority.
We truly appreciate your support and look forward to welcoming you back to Oudh Shop soon!
Svar från Oudh Shop
Thank you for your fantastic review, EvaSmi!
We're delighted to know you found our offerings to be good products and that you love the smell! We focus on sourcing high-quality fragrances, so your feedback is very much appreciated.
We look forward to helping you find your next favourite scent soon!
Such a Sophisticate Beautiful Perfume
I was given a bottle of Rose Vanilla perfume from Oudh Shop. It's a beautiful perfume with notes of rose, jasmine & vanilla. It's long lasting too and smells wonderful & very sophisticate. I would definitely recommend this seller, who has a huge collection of other beautiful smelling perfumes which I intend to invest in. Thank you Oudh Shop.
4 september 2025
Omdöme utan inbjudan
Svar från Oudh Shop
Thank you so much, Zawadi, for your wonderful review! We're delighted you love the Rose Vanilla perfume and appreciate your kind words. We look forward to helping you discover more of our collection soon! 🌹✨
Svar från Oudh Shop
Thank you Sami for your review. We'll see you again soon.
Genuine all round
I am fed up of buying fakes on ebay and amazon
why are people faking items which are reasonably priced as it is.i can guarantee most perfumes and aftershaves bought on ebay and Amazon are bulk bought on aliexpress and sold on as originals on these platforms.i contacted the oudh shop via phone and the chap was very helpful as i had issues paying with paypal.he rang me back to make sure everything was fine.i received my order 2 days later which is today the 19th and the items i bought that came are as far as i can tell the real deal.the boxes are totally different than the ones i received from ebay and Amazon and the actual perfume soon as you spray it you can tell it's what it should be.strong long lasting.yes it's my first order but i shall be ordering more for my friends and family.thank you Oudh Shop
19 september 2025
Omdöme utan inbjudan
Svar från Oudh Shop
Thank you so much for your kind words, Nemesis! 🌹 We’re glad you had a smooth experience with us and are enjoying your authentic perfumes. Your support means a lot, and we look forward to serving you and your loved ones again soon.
Svar från Oudh Shop
Thanks so much, Emilio! We're glad you were happy with the fast delivery and quality packaging.
Great customer service
Great customer service, great value for money the gifts were loved and very much appreciated and most importantly received my order on time to I will definitely order from you again and I'm definitely highly recommending you to others to thank you.
22 augusti 2025
Svar från Oudh Shop
Thank you so much, Abbas! We’re delighted to hear you loved the service and gifts. We truly appreciate your recommendation and look forward to serving you again soon!
This is my second order with Oud shop…
This is my second order with Oud shop and I am extremely pleased with my new fragrance Oud Essential.
The order was very well packed and was dispatched on time.
Thanks are extended to the Customer Service Manager for the excellent communication regarding the restock of the best-seller fragrance. Being kept in the loop is truly appreciated.
22 augusti 2025
Svar från Oudh Shop
Thank you so much, Lamia! We’re thrilled to hear you’re enjoying your new Oud Essential fragrance. It’s wonderful to know our communication and service made your experience even better. We truly appreciate your continued trust and look forward to your next visit!
Amazing Artisan Oud
Amazing Artisan Oud. Quality perfume 👍beautiful packaging love everything. Thank you for the fast delivery 🚚
1 september 2025
Omdöme utan inbjudan
Svar från Oudh Shop
Thank you for your feedback.
M Bhacks
Good products.
Good quality.
I definitely recommend others to give a try.
14 augusti 2025
Omdöme utan inbjudan
Svar från Oudh Shop
Hi Mehrine
Thank you for shopping with Oudh Shop. We are please to hear your feeback.
Great experience
Great experience, a little worried when I didn’t get a confirmation email of my order, but after a message I received what’s app confirmation with all the details and expected delivery date. Great products and fast shipping! Will definitely be returning, thank you 🙏
20 augusti 2025
Omdöme utan inbjudan
Svar från Oudh Shop
Hello Kevin,
Thanks so much for the fantastic review! We're thrilled to hear you had a great experience with us.
We sincerely apologize for the initial worry about the confirmation email. We understand how important it is to have those details right away, and we're looking into why that happened so we can prevent it from recurring. We're glad our team was able to get you the information you needed quickly via WhatsApp.
We're happy to know you're pleased with the products and the fast shipping. We look forward to welcoming you back for another order in the future!
Best regards,
Oudh Shop Team
A great customer service
20 augusti 2025
Omdöme utan inbjudan
Svar från Oudh Shop
Hi Harshan,
Thanks so much for the kind words! We're thrilled to hear you had a great experience with our customer service.
We really appreciate you taking the time to share your feedback.
Best regards,
Oudh Shop Team
Great product
Great veryquick and great product will definitely shop with you guys again.
5 augusti 2025
Svar från Oudh Shop
Hi Andy,
Thank you for the fantastic review! We're so glad to hear that you're happy with your product and our quick service.
We really appreciate your business and look forward to seeing you again soon!
Best regards,
Oudh Shop Team
zero professionalism ,,,I bought…
zero professionalism ,,,I bought fragrance on birthday gift, purchase coming in time but with damage box. I send I described the situation, provided photos as documentation, and asked how the company would handle this situation, but I received no response. Maybe everything just looks good on the website, and someone is operating from a second-rate garage and gives the impression of a respectable company.
2 augusti 2025
Svar från Oudh Shop
Dear Adam,
Thank you for your feedback, and we are very sorry about the condition of the package you received. We completely understand your disappointment, especially since it was a gift.
A replacement has already been sent and should reach you within the next working day. We hope this restores your confidence in our service, and we truly appreciate your patience and understanding.
Kind regards,
The Oudh Shop Team
PISTACHIO KUNAFA OUDH IS THE ONE TO BUY…
PISTACHIO KUNAFA OUDH IS THE ONE TO BUY NOW ABSOLUTELY ALMOST EDIBLE ! My WIFES favourite she wants to eat me . These guys have what it takes to smell good . OUDHH
1 augusti 2025
Omdöme utan inbjudan
Svar från Oudh Shop
Hi Aminul,
Thanks for the fantastic review! We're absolutely thrilled to hear that you and your wife love the Pistachio Kunafa Oudh. It's one of our favorites, too!
We're so glad we could help you find a scent that's a hit. We appreciate you taking the time to share your experience with us.
Best regards,
Oudh Shop Team
I Purchased the new Dubai Chocolate…
I Purchased the new Dubai Chocolate Perfume which was Delivered with Excellent Customer Service and a Friendly Approach. The Perfume itself was Packaged really well with a Beautiful looking Bottle. The smell is incredible with a Chocolate and Sweet Note but like nothing you've ever smelt before. I will definitely be Purchasing again from Oudh Shop.
5 augusti 2025
Omdöme utan inbjudan
Svar från Oudh Shop
Hi Samuel,
Thank you so much for the wonderful review! We're thrilled to hear you're enjoying your new **Dubai Chocolate Perfume**.
We took great care in designing the bottle and packaging, and it means a lot to know that you appreciate it. We're so glad you love the unique scent—it's truly one of our favorites!
We look forward to serving you again soon.
Best regards,
Oudh Shop Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.