Original Dating  Omdömen 298

TrustScore 3.5 av 5

3,3

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Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Good mix of sexes. Easy to talk to people. Everyone was in the same boat (literally and metaphorically) and looking for some conversation. The weather was great, the boat and facilities were good with... Se mer

Betygsatt 4 av 5 stjärnor

Host was great. Well organised, explained everything and kept things moving. Gender balance as pretty good, only.2 different. Venue did start playing loud music near the end but host got it turned... Se mer

Betygsatt 1 av 5 stjärnor

Turned up to the event and there was no organiser or cancellation. Giving the benefit of the doubt if there might be emergency, I waited for any news from the organiser for a week.(contact form thr... Se mer

Betygsatt 4 av 5 stjärnor

It was my first speed‑dating experience. Al, the event organiser, was incredibly kind and helpful, and he managed the whole evening very efficiently—especially considering the uneven numbers (some p... Se mer

Företagsinformation

  1. Dejtingtjänst

Skrivet av företaget

If it's speed dating London you're looking for you have come to the right place. Original Dating is London's established speed dating and singles events company providing high quality dating events for Londoners at venues across the capital and in cities across the UK. Expect well attended events at superb bars attended by the kind of people you want to meet. Our speed dating events are guaranteed. If you don't meet someone you want to see again, your next event is totally free. We work tirelessly to provide quality events for singles however sadly this platform is used as a stick to beat us with. We don't shy away from negative feedback and always aim to resolve any complaints positively.


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

298 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 42 % av sina negativa omdömen

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Betygsatt 5 av 5 stjärnor

Great singles events

I have been to 3 events with this company and all have been amazing. The lock and key theme is such a nice relaxed environment and a great way to meet single people in a group setting.

10 maj 2025
Omdöme utan inbjudan
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Svar från Original Dating

Massive thanks for your kind words Claire. We've loved hosting you and wish you all the best.

Betygsatt 1 av 5 stjärnor

2 events were cancelled on the trot and…

2 events were cancelled on the trot and they have refused to respond to my request for a refund of money.
Awful
Never using again

12 april 2025
Omdöme utan inbjudan
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Svar från Original Dating

Hi Kristian, We're sorry to see your review. Unfortunately and as explained to you privately our venue cancelled our event reservation at short notice. We are currently working on finding a replacement venue. Given you've attended several events with us previously, marking your feedback score as 4 or more stars we hope to be able to impress you again in future. Our customer service team will reach out to you on this matter.

Betygsatt 4 av 5 stjärnor

A throughly enjoyable experience

A throughly enjoyable experience, as I have always preferred Lock and Key parties to online dating. The 1-2-1 interaction is more enjoyable. The Devonshire Terrace is a very nice venue, which I have been to before with Original Dating. My only negative would be that the venue was a little bit small, especially for a Valentines event, other than that, it was a great experience.

15 februari 2025
Omdöme utan inbjudan
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Svar från Original Dating

Massive thanks Albert! Reviews like yours really make our day!

Betygsatt 5 av 5 stjärnor

Lock 🔒 and Key!

Been to quite and few and have never had a bad experience. Also had the chance to meet some interesting women and ones I’d never usually meet in an everyday life. The event was organised professionally and everyone stayed til the end.

22 mars 2025
Omdöme utan inbjudan
Logotyp för Original Dating

Svar från Original Dating

Thank you so much for your POSSITIVE feedback!! We love that you are enjoying the L&K vibes and that we can continue to welcome you back.

Betygsatt 3 av 5 stjärnor

My on-going quest for love

It wasn't too bad, there was a good reasonable turn out of women this time, but I've been taking part in these speed dating events for ages now, and nothing has ever come my way sadly. But I don't know, I suppose it's a night out, meet some people, some people I've met before, and overall just keep trying.

6 mars 2025
Omdöme utan inbjudan
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Svar från Original Dating

Keep on keeping on Racoon! You honestly never know what (or who) is right around the corner.

Betygsatt 5 av 5 stjärnor

Original Dating provided a fun

Original Dating provided a fun, happy, and engaging speed dating event, which was made so by Eleanor, the fabulous host who made the event, the evening special.

28 mars 2025
Omdöme utan inbjudan
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Svar från Original Dating

Westin, thank you very much for your lovely review! We'll pass your thanks onto Eleanor!

Betygsatt 1 av 5 stjärnor

No refund for cancelled event and ignored communication

Event in Cardiff on the 13/3/25 was cancelled short notice due to attendance cancellations. I completely understand this and it is not an issue.
I was issued a credit to rebook another event however there are no other events running and therefore I can't use the credit.
I explained this via email asking for a refund but received no reply. There phone number is an automated machine with no human able to be spoken to.
Borderline scam.

14 mars 2025
Omdöme utan inbjudan
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Svar från Original Dating

Hi Jowan, we're sorry to read your review.

We are have a busy programme of events in Cardiff. We also note that you have successfully attended a previous event of ours in the city.

I understand you have been in email comms with our team and we are working to resolve your issue.

Original Dating

Betygsatt 1 av 5 stjärnor

Rubbish event and worse customer service

I went to a coffee speed date event at Vauxhall, London. It was an afternoon event and so for £20 I expected the event to be well-attended with free coffee/tea throughout the event. Usually for London-based speed date events there will be 20 males to 20 females. Not this one! There were 9 females booked according to the host and 1 did not turn up. There were however 14 of us men - why did they not cancel the event considering a) lack of women and b) the big imbalance between men and women? There were no free drinks on offer - it's quite affordable for the company to offer free tea or coffee - given that this was what it was sold as. I decided not to take part and told the host this. He told me to email the company asking for a refund or credit for a future event. This I did - emailing them three times over the past 5 days. I tried calling them on the number on their website but it does not go through to a person - it just tells us to email and the line eventually goes dead. I have been a customer with this company for many years now and have bought tickets for many events. Even though I paid £20 for this very disappointing event and even though I didn't take part and even though they know I have been to many events in the past they will not give me a credit for a future event! Many other speed date companies will reschedule if low on numbers or will happily give you credit for a future event. Not this one it seems. I will NEVER buy another ticket for a future event with this company - not because it was a rubbish event, but because they refuse to give me credit for a future event. You have lost a customer today you hopeless business people. I have emailed them back but they are now ignoring my emails and to date - have only received one useless reply from them for this issue.

They replied to this review and I am therefore replying to it here: they say the event was 'sold out to their maximum stated capacity of 30 guests' why then were there 14 males and 9 females? Surely if it was a sell-out then there would be an equal ratio of men to women. As I stated a London speed date event can have 20 men and 20 females. This company will not cancel an event or merge events like other companies do - they will just plough on with an event which does not have enough people of one sex.
They don't offer free coffee/tea at their coffee speed dates - if they did then maybe they's dell more tickets. £20 for a Saturday afternoon speed date session is pricey enough.
Their phone number is not manned - it simply gives options such as emailing and eventually hangs up. It is so good for a company to provide the human touch so that you can physically speak to someone about your complaint - this company does not know how to handle customers properly.
They state 'As a small business we do our best to provide a quality service at an affordable price' - that is absolute garbage. Is is a small business because it has not grown and one major reason for that is because they do not know how to treat their customers properly. I will never give this business another penny and that is because of the poor way they have treated me with regards this event.

1 mars 2025
Omdöme utan inbjudan
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Svar från Original Dating

Hi Roderick, thank you for your feedback.

The event which you refer to was sold out to our maximum stated capacity of 30 guests.

Whilst we always endeavour to perfectly manage the male to female ratio at our events the actual numbers attending will vary depending on the number of ticket holders which turn up on the day. Believe it or not, not everyone with a ticket will arrive at the event and this a matter over which we have no control.

Our event listings clearly state if drinks are to be included in the ticket price and our Coffee Lovers Speed Dating event does not include any drinks.

This is part of our arrangement with the venue and allows us to keep the admission price low. Our event listing can be found here https://www.originaldating.com/london/coffee-lovers-speed-dating-01-mar-2025/9627/

Our records state that you informed the host you would not be taking part and left the venue of your own accord. There was no reason for you to have done so given you had the option to meet those had arrived and those who arrived slightly late which further increased the numbers.

Our host made no promise of a “credit” nor a refund as this would be outside of our terms of booking given you chose to leave an event which was about to take place as advertised.

Furthermore, the single email you sent us was replied to promptly and courteously on the same day it was received.

As a small business we do our best to provide a quality service at an affordable price, but we realise that unfortunately we will be able to manage the expectations of certain people.

It must be pointed out that the event which you declined to participate in generated has much good feedback from others including another unsolicited review on this platform.

We wish you well on your dating endeavours but agree on balance that it may be best for you not to attend our events in future.






Betygsatt 5 av 5 stjärnor

The Coffee Lovers event is a great idea!

Not the typical trendy coffee place I was expecting. However, it was a nice venue.
I particularly like that the event is in the afternoon, so there is more opportunity to mingle afterwards, as opposed to having to rush home in the dark at night.
There were just enough people at the event, for people to be able to hear each other. Any more people would have made it too loud. The host was welcoming and accommodating for those who were slightly delayed due to transport issues etc, which was very much appreciated.

1 mars 2025
Omdöme utan inbjudan
Logotyp för Original Dating

Svar från Original Dating

Massive thanks Anita. We are delighted to see you enjoyed this new concept. We've passed on your good wishes to the host of this event.

Thanks so much!

Betygsatt 5 av 5 stjärnor

Great experience

Great experience. It was my first singles night. Everyone was very friendly and pleasant. Will be going again.

14 februari 2025
Omdöme utan inbjudan
Logotyp för Original Dating

Svar från Original Dating

Hi Joe, huge thanks for taking time out to review us. We wish you all the best!

Betygsatt 4 av 5 stjärnor

A fun night out

A really good selection of guys and a welcoming and vibrant atmosphere. The addition of having a free welcome cocktail at the bar was a nice touch and the choice of cocktails was great too. My only issue I had was how the guys were rotated around each table. I unfortunately missed out on two guys at the end and there was a moment when noone came over and everyone was seen to. Maybe if the space was slightly bigger and the tables and chairs were laid out in a circle format that could work? Overall, a really fun night out and I would definitely recommend trying it.

15 februari 2025
Omdöme utan inbjudan
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Svar från Original Dating

Hey Lewis, amazing to read your lovely feedback and we wish you all the best!

Betygsatt 4 av 5 stjärnor

Had a great evening last night

Had a great evening last night, met lots of lovely people, and they had a great DJ. My only reservation was that it was a bit too loud at point so maybe somewhere with an outside area, where you can go and chat would be good.

14 februari 2025
Omdöme utan inbjudan
Logotyp för Original Dating

Svar från Original Dating

Thanks for the feedback on our party. We'll give consideration to your point about the quieter areas in future planning. All the best!

Betygsatt 4 av 5 stjärnor

Welcoming host

The host was very welcoming, she made us feel at ease and ran the event well. I was hoping to meet more people; there were only 7 women to meet, compared with about 15 at other events, but over all I really enjoyed the evening and met some nice new people.

6 februari 2025
Omdöme utan inbjudan
Logotyp för Original Dating

Svar från Original Dating

Thank you for sharing your feedback!

Betygsatt 4 av 5 stjärnor

I made the mistake of low reviewing…

I made the mistake of low reviewing this dating company, So my apologies on that I have to mention that first. Good venues just wish there was more instead of mainly central London when it comes to venues in London. Great hosts who do there best to help singles mingle. The only thing I can say is that's might be seen as a negative which is not for me is that ice breaker events are the only best options. What I mean by ice breakers is it also know as key and lock where the guys go with keys to girls with locks to see if there key fits that lock. This is a great excuse for both individuals then to strike up a conversation, if the lock unlocks both individuals then earn a raffle ticket. The more raffles you earn the higher chance you win a prize at the end which seems to be a nice bottle of bubbly.

1 februari 2025
Omdöme utan inbjudan
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Svar från Original Dating

Thanks David. we're glad to see we turned things around for you. We hope you can make it along to another event in future!

Betygsatt 4 av 5 stjärnor

Well organised event and a nice venue.

Well organised event and a nice venue.
Only five women and seven men but, as this was my first event, I found that to be ok.
Four minutes is just about right to chat. Everything explained well and I was made to feel welcome and at ease by the staff at the venue

23 januari 2025
Omdöme utan inbjudan
Logotyp för Original Dating

Svar från Original Dating

Huge thanks for your feedback Laura! Attendance numbers do vary but we're so delighted you enjoyed your speed dating experience with us.

Betygsatt 4 av 5 stjärnor

Dare to do it!

I was a bit tired from work earlier in the day- although hopefully this didn’t show too much in conversation. It was nice to meet such interesting and pleasant people and surprising how much information you can gather from four minutes!
Occasionally found it a little noisy since there was no carpet in the room so it echoed a bit, but overall a good venue and a good experience, thank you for facilitating.

17 januari 2025
Omdöme utan inbjudan
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Svar från Original Dating

Helen, thanks so much for sharing your experience!

Betygsatt 5 av 5 stjärnor

Really good experience

Really good experience, made to feel at ease and John was a great host.

17 januari 2025
Omdöme utan inbjudan
Logotyp för Original Dating

Svar från Original Dating

Ah, thank you so much for your lovely feedback!

Betygsatt 1 av 5 stjärnor

I attended a speed dating evening at a…

I attended a speed dating evening at a back water pub in London near St Pauls where there was no vibe and where the bar prices were very high. There was supposedly going to be a 10:10 ratio of women and men but on the night there was only 7 men:10 women which the host said was actually a good turnout. Turned up in good time as the instructions say to turn up on time as you may be refused entry to the event. The event started late and I was unimpressed by the evening. I spend money to get the event, money to buy drinks and then the event fee its self. Terrible evening and would not even attend again if I was paid to do so. On leaving the venue one of the female attendees said she had attended a this same event at this same venue 6 months earlier at which 5 out of the 7 male attendees had also attended. So the field of attendees is very staid and narrow. Waste of time and effort and money.

21 september 2024
Omdöme utan inbjudan
Logotyp för Original Dating

Svar från Original Dating

Hi Joy... we're sorry to see your review. All speed dating events rely on everyone with a ticket turning up on the night to provide a totally event male/female ratio. Sadly this doesn't always happen but our hosts are always able to work a way round in these circumstances. Others have provided good feedback on the venues we use.

We aim to offer the best experience possible however we are aware that expectations on what can be delivered at a low cost singles event vary greatly. We've successfully been organising speed dating on a professional basis since 2003 so we must be doing something right!

Judging by the many other 1 star reviews you have left other businesses it would appear that you have exacting standards indeed.

Best wishes. Original Dating

Betygsatt 1 av 5 stjärnor

Scammed Me

I had a voucher for an unsuccessful event but somehow I was charged on my card even though I didn't put my details in. It was for an event more than a month away and I ensured them within minutes of my my card informing me that I had been charged. They refused to refund me instead giving me another voucher. Now I have 2 vouchers that I cannot use and I am £60 out of pocket. They are not responding to my emails. There's are much better organisations out there for speed dating. Avoid this one at all costs

Update: their reply below still doesn't help. You will notice that I am still £60 out of pocket, they have not responded to my emails - only to the public forum - to refund me for an event more than a month away booked in error and they're happy to scam individuals out of their money by using small print. They have had to drop the price to £15 as no one wants to attend. Their event probably wouldn't be such a disaster if they treated people better. I am sure that I am one of many who have been treated so poorly and will not attend their events again. I even offered to go to the event at the reduced price of £15 and would have brought friends. But they are so desperate to hold on to my money that they have not responded. A poor business model and terrible way to treat customers.

6 januari 2025
Omdöme utan inbjudan
Logotyp för Original Dating

Svar från Original Dating

Hi Grace,

Looking into this matter it appears you purchased tickets for our recent Valentine's Lock & Key Party in London. No voucher was used during the purchase of this ticket.

It appears that you may have a voucher for a free standard speed dating event which is issued under our speed dating guarantee. It's clearly stated on issue of these guarantee vouchers that they can only be redeemed for a standard speed dating event and cannot be used at our parties or other special events.

Full details on redeeming your vouchers can be found at https://www.originaldating.com/frequently-asked-questions/our-guarantee/

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