Very helpful company.. beautiful lights .. expensive but handcrafted. Sales dept very prompt , gave good advice and answered emails speedily. Fittings came immaculately boxed and arrived saf... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
So many things are "designed in the UK, made in China" but not with Original BTC. I love that Original BTC still manufactures in the UK. Beautiful lights - I have used the clip-on Hector lights as rea... Se mer
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Nous sommes passés aujourd’hui en boutique pour faire une Demande de devis pour des luminaires. Nous avons bien été conseillé pour notre appartement qui est en cours de rénovation. Nous remercion... Se mer
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An easy purchasing experience from start to finish. Dare in the Design Centre in Chelsea was so incredibly helpful and prompt. The whole process of ordering through to delivery was just so quick, easy... Se mer
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Företagsinformation
Skrivet av företaget
Original BTC designs and manufactures lights that enrich spaces with warmth comfort and character. Rooted in British heritage yet embracing modern innovation every piece is handmade in England. From initial concept and material selection through to meticulous hand-finishing each stage reflects Original BTC’s unwavering commitment to quality. Its collection also includes the Davey Lighting range whose heritage pieces are still crafted using time-honoured techniques alongside contemporary models. Founded in 1990 by Peter Bowles with early icons such as the Hector Dome Table Light Original BTC remains an independent family-run company with showrooms in London New York Paris and Munich.
Kontaktuppgifter
228 Design Centre, Chelsea Harbour, , SW10 0XE, London, Storbritannien
- 02073512130
- customerservice@originalbtc.com
- originalbtc.com
4,8
Utmärkt
740 omdömen
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Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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My order arrived promptly and my small…
My order arrived promptly and my small pleat wall lights are just perfect
20 augusti 2024
Svar från Original BTC
Hi Mrs Clarke,
Great to hear your are happy with your pleat wall lights, thank you for the positive review!
Best wishes,
Original BTC
Love my lights!!
7 augusti 2024
Svar från Original BTC
Hi Emilie,
Great to hear! 😊
Best wishes,
Original BTC
Fantastic original lights.
22 juli 2024
Svar från Original BTC
Hi Cathy,
Great news, we are thrilled you are pleased with them!
Best wishes,
Original BTC
We absolutely love this product
We absolutely love this product! It's so unique and eye-catching. These two lamps are going to be the standout feature in our brand-new kitchen!
6 augusti 2024
Svar från Original BTC
Hi David,
Thank you for the great review, so pleased to hear you are happy with our lights. Send us some pictures when complete if you can, we would love to see them up and in place!
Best wishes,
Original BTC
Easy website to navigate
Easy website to navigate. Even easier to order. And thank you for the speedy set up of our trade account.
30 juli 2024
Svar från Original BTC
Hi Michael,
Thanks for the great feedback, it's excellent to hear you are happy with the service provided.
Best wishes,
Original BTC
Obtaining products from overseas isn't…
Obtaining products from overseas isn't always easy but Original BTC made ordering simple, concise and a breeze. The local rep was very helpful and informative, and the whole process was flawless. We received our beautiful fixture in perfect shape and are very happy with the whole experience. Thank you Original BTC!
29 juli 2024
Svar från Original BTC
Hi Steven,
That's excellent news, we are glad to hear you had a smooth buying experience and are pleased with your light.
Best wishes,
Original BTC
Svar från Original BTC
Hi Mark,
Thanks for the review 😊
Best wishes,
Original BTC
Svar från Original BTC
Hi Elma,
Good to hear, thank you for the 5-star review 😊
Best wishes,
Original BTC
Svar från Original BTC
Hi Duncan,
Thank you for the positive feedback, it's always great to hear from a happy customer! 😊
Best wishes,
Original BTC
Our country pub
I have used original BTC for years, they have great products and give great service at a competitive price.
17 juli 2024
Svar från Original BTC
Hi Chris,
Thank you for the 5-star review, we appreciate your feedback 😊
Best wishes,
Original BTC
Great service, great product
16 juli 2024
Svar från Original BTC
Hi Patricia,
Thanks for the 5 star review, always great to hear from a happy customer 😊
Best wishes,
Original BTC
The lamp was wired incorrectly with…
The lamp was wired incorrectly with leads tangled around the frame. It took 2 skilled electricians 1.5 hours to correct, at first they didn’t think it would even be possible. I have another 4 BTC lamps but was disappointed in the quantity of this should have been checked before dispatch.
19 juni 2024
Svar från Original BTC
Hi Florence,
Thank you for reaching out to us and bringing this matter to our attention.
We sincerely apologise for the inconvenience you experienced with the wiring of your lamp. We understand how frustrating this must have been, especially considering the time and effort required to rectify the issue.
Please be assured that we take your feedback seriously and have raised a case to follow up with our maker internally to ensure this does not happen again.
Apologies again!
Best wishes,
Original BTC
Great customer service
Wanted to change a product after realizing that the product which I bought did not fit the color in my bedroom. OBTC was wonderful, no questions asked, very positive and friendly and I could exchange for a different product without any issues.
5 juli 2024
Svar från Original BTC
Hi Jade,
Thanks for the 5-star review, it's excellent to hear you are happy with the service provided.
Best wishes,
Original BTC
Chris Lewis was excellent
5 juli 2024
Svar från Original BTC
Hi Robynne,
Thanks for the great feedback!
We hope you enjoy your light for many years to come!
Best wishes,
Original BTC
Svar från Original BTC
Hi George,
Great to hear, thank you for the positive review.
Best wishes,
Original BTC
Customer service is great
Customer service is great. We bought 3 lights, all the same and our electrician sucessfully installed 2, but had issues with the 3rd. BTC is replacing the 3rd one. So refreshing to have personal support from a company. We have bought previous fixtures from BTC as well and love the look and quality of the products.
9 juli 2024
Svar från Original BTC
Hi Anne,
Sorry to hear you have had some issues with your order.
Hopefully it all gets resolved soon.
Best wishes,
Original BTC
I love this company!
I love this company. The designs are unique and amazing, and everyone is so friendly and helpful.
22 maj 2024
Svar från Original BTC
Hi Suzy,
Thanks so much for the glowing review and for choosing us for your lighting😊
Best wishes,
Original BTC
Beautiful products
5 juli 2024
Svar från Original BTC
Hi Alexandra,
We're glad you like them ❤️
Thanks for the review!
Best wishes,
Original BTC
Svar från Original BTC
Hi Sarah,
Thanks for the 5-star review 😊
Best wishes,
Original BTC
My sconces and lantern are beautifully…
My sconces and lantern are beautifully made. I am looking forward to having them installed in our new cabin. I received the packages in a timely fashion and in good order.
25 juni 2024
Svar från Original BTC
Hi Krista,
Thank you for the 5-star review! We're glad to hear you are pleased with them. Enjoy your new cabin and lanterns 😊
Best wishes,
Original BTC
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