Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

My stuff hasn't been delivered yet and i am frustrated I've emailed 3 times with no response acc they did once and asked for my address but then i emailed another 2 times and no response was provide... Se mer

Betygsatt 5 av 5 stjärnor

Honestly would recommend anyone who loves long lasting and pleasant smelling perfume oils. They literally last all day and always have people asking where you got that fragrance from. Just to add its... Se mer

Betygsatt 5 av 5 stjärnor

The scent and products are great and I am a repeat customer, absolutely fantastic service. I ordered these as gifts, the package has arrived the next day without me having to pay more for the shipping... Se mer

Betygsatt 5 av 5 stjärnor

I'm a newbie to Orientica. I'm now obsessed .. Velvet Musk is my new favourite fragrance. The quality of fragrance, the time it lasts, the packaging...it's all 5 star. I'll definitely be back to try m... Se mer

Företagsinformation

  1. Leverantör av kosmetika och parfymer
  2. Parfymaffär

Skrivet av företaget

Inspired by nature and the mystery of oriental fragrances, Orientica perfumes offers you individuality encapsulated through a wide range of scents, to express the essence of who you are. Distinct fragrances each with a story to tell and bursting with the aromas of lush, green gardens and orchards to the woody scents of Oudh.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

295 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(295)

28 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Damaged bottle

Damaged bottle. Contact Orientica but no response. Obviously won't get refund for broken item. Would not trust to use again now.

6 augusti 2023
Betygsatt 5 av 5 stjärnor

Absolutely fantastic service

The scent and products are great and I am a repeat customer, absolutely fantastic service. I ordered these as gifts, the package has arrived the next day without me having to pay more for the shipping. Really impressed. I highly recommend their 6ml perfume oils and the deodorants. A first class company and above all competitive prices, really well recommended.

9 juli 2023
Betygsatt 4 av 5 stjärnor

Perfume is amazing

Perfume is amazing! Quick delivery.

Did add 1 sample in but was empty? I would have liked 3/4 so I could look forward to trialling out another scent to purchase a full size.

7 juli 2023
Betygsatt 5 av 5 stjärnor

Excellent

Excellent. Would not rate any lower.
Smells are great, the fact it’s alcohol free is just a win-win. Love how they are unisex too

26 maj 2023
Betygsatt 5 av 5 stjärnor

Exceeded my expectations

Came across one of orientica's products in a public place where it was left out to be used and fell in love with the particular product so I looked them up and the rest is history 😊

17 maj 2023
Betygsatt 3 av 5 stjärnor

Amber Rouge deception.

Good service, quickly delivery!

18 maj 2023
Logotyp för Orientica

Svar från Orientica

Hi AX,

Thanks for leaving a review, if you have any suggestions towards improvements or require any further support, please send over an email to orders@orientica.co.uk and we can provide some further help

Kind regards
Orders Team

Betygsatt 1 av 5 stjärnor

No purchase possible

I couldn't buy my favorite product because my details couldn't be verified. This is not right. What I wanted to buy but the company won't make money, loss of the customer. I'm not happy. So what's the point of a store where you can't buy anything?

4 maj 2023
Logotyp för Orientica

Svar från Orientica

Hi Dawid,

Thank you for your feedback and we apologise that this had occurred, as you have mentioned, if your order is unverifiable we are unable to process the order further. We provided further communication in order to have the issue resolved, but we found that no confirmation/ verification was received, therefore the order was cancelled

If you would like to discuss this further and make a new purchase, please email us at orders@orientica.co.uk and we will do our best to support you with any future purchase.

Kind regards
Orders Team

Betygsatt 1 av 5 stjärnor
Logotyp för Orientica

Svar från Orientica

Hi Miria,

We have sent three emails according to your order in regards to a request for further details, please check your emails and get back to us as soon as possible so we can have the matter resolved.

Thank you
Orders Team

Betygsatt 5 av 5 stjärnor

Orientica

First order from Orientica, 1st package got lost in the post. I got in touch and to their credit they resent my order.When my order arrived it was missing I item, another message and they responded and resent my missing item out.Quality scent at good prices, service was good, no problems with missing items. Will buy fro Orientica again.

8 april 2023
Logotyp för Orientica

Svar från Orientica

Hi John,

Thank you for your feedback and we appreciate the sentiment as well as care to understanding.

If you require further support, do not hesitate to message us at orders@orientica.co.uk

Kind regards
Orders Team
Orientica

Betygsatt 5 av 5 stjärnor

Excellent service

Ordered in bulk and got a good discount. Delivery was quick. The whole order process was hassle-free. I would be happy to order again in the future.

9 april 2023
Logotyp för Orientica

Svar från Orientica

Hi Ziaul,

Thank you for your kind feedback and we hope to see you in the future with another order!

If you require further support, do not hesitate to message us at orders@orientica.co.uk

Kind regards
Orders Team
Orientica

Betygsatt 2 av 5 stjärnor

Customer service next to nothing

order number 02774.
I booked my order over a week ago and was given a tracking number. However, the tracking number is not showing any updates. I have emailed the company and have not received a response. I also tried their chat service but still no reply. I only spent 15 pounds on this purchase thanks to GOD for that or else would have been literally dreading myself.

24 april 2023
Omdöme utan inbjudan
Logotyp för Orientica

Svar från Orientica

Hi Abbas,

Thank you for your feedback, we apologise that this had occurred in the first place. After checking with the packing team, it seems that a replacement was sent due to the error that occurred with Royal Mail. The issue has been resolved and additional gifts were supplied in the order as an added apology.

If you would like to discuss the situation further or would like any further support, you can email us at orders@orientica.co.uk

Kind regards
Orders Team
Orientica

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer