I first saw the Ordo Hydro Sonic water flosser on the John Lewis website, so assumed it was of a good quality. Did a little research on the internet and found a review on YouTube explaining how to u... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It's OK, but had an Oral B before and the head isn't anywhere near as good at cleaning my teeth. Rest of it is better though - nice to have a USB power, excellent range of teeth cleaning options eg cl... Se mer
Företaget har svarat
Unfortunately Amazon delivery let's my experiences with you down. The ordering with you was easy and I was really looking forwards to my order but being I am at my caravan Amazon struggled with this.... Se mer
Quick delivery of the green wicked toothbrush. What a game changer a million times better than my old one from years ago. Very impressed my gums no longer bleed & teeth feel so much cleaner. Holds the... Se mer
Företagsinformation
Om Ordo
Skrivet av företaget
Oral care that works.
We create simple, stylish, and sustainable products that support better oral health and fit seamlessly into modern lives. No overcomplicated tech, no unnecessary waste, just smart design and expert-approved quality you can trust.Why choose ordo?
We focus on what really matters - effective products, simplicity, and affordability. Take a look at our core product range:✳️ Sonic+ Electric Toothbrush
Our most advanced brush, delivering 40,000 sonic pulses per minute, with 4 brushing modes, a 4+ week battery life, and a range of stylish colours.
✳️ Sonic Lite Electric Toothbrush
A lightweight, travel-friendly rechargeable brush with the same sonic technology as the Sonic+, but with a streamlined design.
✳️ Hydro Sonic Water Flosser
A high-performance water flosser for deep cleaning between teeth, improving gum health with multiple pressure settings.
✳️ Sonic Kids Squishmallows Rechargeable & Battery Brushes
Gentle yet effective, designed specifically for children to encourage healthy brushing habits from an early age.
From first brushes to pro-level clean, there’s an Ordo product for everyone. Smart oral care that fits every lifestyle, every routine, every smile. Shop the Ordo range
Smarter care for you and the planet
Skrivet av företaget
- Less waste, more impact 🌍
- We keep it low-impact, with refillable systems, recyclable packaging, and a commitment to a healthier planet through smarter choices.
- Going beyond oral care 🧑🏽🤝🧑🏽🧑🏽🤝🧑🏽
- We’re building a community of people who believe in simpler, smarter, and more accessible ways to care for their health. Because great oral care should be available to all.
Guarantee & Warranty
We stand by the quality of our products.
✅ 60-Day Money-Back Guarantee – Applies to many of our electrical oral care products - if you don’t love them, return them within 60 days for a full refund.
✅ 2-Year Warranty – All electrical oral care products are backed by a two year warranty, covering you from the date of purchase.
Kontaktuppgifter
Hamilton House, Church Street, Altrincham, WA14 4DR, Manchester, Storbritannien
- hello@ordolife.com
- ordolife.com
Better oral care starts here
4,2
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 65 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very nice brush
Very nice brush, has a few programs, can choose which is better and more comfortable for you. Travel case is wonderful idea,especially because you can change it as well.
10 juni 2026
Love. Love. LOVE!
I ordered the sonic plus and water pik. I absolutely love it! I did make them mistake of letting my husband try both so I had to order him the same set as well!
13 maj 2026
Excellent service 10 out of 10
9 juni 2026
Elliot took proper account of the problem
Elliot was very reasonable in dealing with my faulty item. It could have taken less time to conclude, but I'm not the only person he's dealing with, I'm sure.
9 juni 2026
Didn’t find it as it was advised.manual…
Didn’t find it as it was advised.manual brush is way much better than that or oral B is recommended than it.
9 juni 2026
Svar från Ordo
HI Sem,
Thankyou for sharing your feedback. We're sorry to hear that the product did not meet your expectations. We understand that toothbrush preferences can vary from person to person, and we're disappointed that you did not experience the benefits you were hoping for.
We do offer a 60 day money back if your unsatisifed with your toothbrush, if you would like to do this please do email us at hello@ordolife.com and someone will be more than happy to assist you with this.
Regards,
Ordo
Not good customer service
Not good customer service, bought a replacement head didn’t fit and I was told I could send it back. Refused to refund, wouldn’t buy from this company again.
11 maj 2026
Svar från Ordo
Good afternoon Royette. Thank you for taking the time to share your feedback.
We are sorry to hear that you were disappointed with your experience. We understand how frustrating it can be when a product is not compatible with your toothbrush. That is why we have updated our website so the compatibility of brush heads and toothbrushes are clear.
Whilst we are unable to accept opened brush heads for return due to hygiene regulations, we reviewed your case and have since contacted you directly. As a gesture of goodwill, we have arranged a full refund to ensure a positive resolution.
Customer satisfaction is extremely important to us, and we always aim to support our customers where possible. We hope this demonstrates our commitment to putting things right when issues arise.
If there is anything further we can assist you with, please do not hesitate to get in touch.
Kind regards,
The Ordo Team
Magical product
Magical product - quiet clever toothbrush with travel charging case included as part of a deal - game changing set!! Absolutely adore and am brushing teeth much more regularly and enjoying it!
8 juni 2026
Svar från Ordo
Good afternoon Mike. Thank you for taking the time to leave a review.
We are sorry to hear that you received the incorrect item and understand the frustration this caused.
Following our recent correspondence, we have now resolved the matter and arranged a full refund. We appreciate your patience whilst we worked to put things right.
At Ordo, we strive to provide both high-quality products and excellent customer service, and we regret that your experience did not reflect the standards we aim to achieve.
If there is anything further we can assist you with, please do not hesitate to get in touch.
Kind regards,
The Ordo Team
I ordered my replacement head for my…
I ordered my replacement head for my tooth brush and it arrived 2 days later very pleased.
8 maj 2026
Bad construction, difficult to open it for cleaning
Only positive side is it's powerful (when the filling hole is open). Nothing else. Bad construction, the seals are so tight, so no air can go to the reservoir making vacuum and losing power very quickly at2/3rd of the level. Need to keep open the filling hole cap allways to work properly, but the water is leaking from there. Very difficult to disassemble it for cleaning. Very difficult to clean it if manage to open it at all. Too many sharp angles inside and pockets trapping dirt. Very strange and wrong decision to keep inside second nozzle always in touch with the water. It's with tight air seals inside, but very weak seals from outside, so the water can go to the wires and it start working from it self, spraying with leftover water everywhere. The command buttons are not very well placed. After less than year the plastic change the colour. Overpriced as well especially for this low quality. It's cheaper, more reliable and better constructed alternatives on the market.
4 juni 2026
Svar från Ordo
Good morning Nikolay
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience with the product and appreciate the detailed comments you have provided. We take all customer feedback seriously, particularly when concerns are raised regarding product performance, usability, and durability.
We have attempted to contact you directly to discuss the issues you have experienced and to offer a suitable resolution; however, we have not yet received a response. We would still very much like the opportunity to investigate these concerns further and assist in any way we can.
Your feedback has been shared with the relevant teams for review, as comments such as yours are invaluable in helping us improve our products and customer experience.
Should you wish to discuss this matter further, please contact our Customer Care team and we will be more than happy to help.
Kind regards,
The Ordo Team
Providwd a replacement toith brush
Providwd a replacement toith brush - Very good customer service. Thank you
29 april 2026
Excellent service department!
Excellent service department!! Resolved our issue immediately!!
3 juni 2026
Our 10 month old has just got his first…
Our 10 month old has just got his first 4 front teeth through and was fascinated with mine and my partners ORDOs. He would hold it and put it in his mouth. So to encourage him early on to brush his teeth growing up, we purchased him a squishmallow ORDO and he absolutely loves it. The sonic vibrations are not too much for him and it’s getting him used to a necessity as he grows up. Aswell I think he loves the feeling on his teeth and gums be it that he’s teething. 4 ORDOs now in our household. Thank you 😁
2 juni 2026
Best Toothbrush on the market
Best Toothbrush on the market, used them for about 4-5 yesrs now & wouldnt buy anyother. You can always usually get a deal on them & the brushes.
5 maj 2026
Good quality products
Good quality products - got an electric toothbrush and sonic water flossed. Both great. My only criticism is the tactile coating on the toothbrush seems to have degraded over the course of about a year, and now feels tacky to touch, which isn’t ideal when you’d like to keep the toothbrush for a long time.
24 april 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.