Hello. Thank you, Nwachukwu, for your helpful message and supportive actions. I was pleased with the refund; you handled my file excellently. Should I need your company's services in the... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nwachukwu was so excellent with technical support and customer service. They asked the right questions in order to provide me with the correct instructions, which were detailed, easy to follow, and mo... Se mer
OptinMonster is an excellent tool for targeting visitors on your website. Its targeting and display rules let us show the right offer to the right visitor at the right time, and it has made a measur... Se mer
Erica and the entire support team were vital in helping us meet a massive deadline. We ran into a big obstacle that would not allow us to move forward in our process. They took on the challenge and fi... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Powerful lead generation software that converts abandoning visitors into subscribers with our dynamic marketing tools and Exit Intent® technology.
Kontaktuppgifter
4,7
Utmärkt
374 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Nwachukwu was so helpful
Nwachukwu was so helpful, explaining everything with a video, thank you!
12 mars 2026
Omdöme utan inbjudan
Svar från OptinMonster
Hi Sally! Thanks so much for the five stars. We're thrilled to hear Nwachukwu got everything sorted out for you. Video walkthroughs really do make a huge difference. I'll make sure he sees your review today!
Using Optinmonster for years
I have been using Optinmonster for years and am very satisfied. The support is also great and responds very quickly and competently.
10 mars 2026
Omdöme utan inbjudan
Svar från OptinMonster
Hi Kai, huge thanks for the five stars and for sticking with us for so many years! We're so glad you're happy with OptinMonster. I'll share your shoutout with the support team right away. If we can help with anything in the future, just let us know!
Best support team ever
Best support team ever!
They never fail to help me in such a quick fashion. Additionally they get right down to solutioning and go above and beyond.
2 mars 2026
Omdöme utan inbjudan
Svar från OptinMonster
Hey Jenna, thanks so much for the awesome review. Best support team ever? We’ll gladly take that compliment! It’s great to hear they’re getting things sorted out for you quickly. I’ll definitely pass your shoutout along to the crew.
Svar från OptinMonster
Hi Annika! Thanks so much for the kind words. We really appreciate you taking the time to share this. I’ll make sure to pass your thanks along to the support team!
Anton is the best
Anton is the best. Really fast and very complete in his feedback. Best support ever!
12 februari 2026
Omdöme utan inbjudan
Svar från OptinMonster
Hi Debby, thanks so much for the shoutout! We think Anton is pretty awesome too. I’ll make sure he sees this review. We’re really glad he could get you the answers you needed fast.
A great experience with customer support!
It has been a pleasure communicating with Nwachukwu! She is understanding and very responsive. Looking forward to working on our next campaign with OptinMonster!
12 februari 2026
Omdöme utan inbjudan
Svar från OptinMonster
This just made our day, Slava. I’ll be sure to pass this along to Nwachukwu immediately. They'll be thrilled to know they helped you out. It sounds like you’re ready to roll on that next campaign! Give us a shout if you need anything else as you get it set up.
Nwachukwu was awesome to work with and…
Nwachukwu was awesome to work with and kept following up till the issue was sorted out. Thanks, Nwachukwu!
9 februari 2026
Omdöme utan inbjudan
Svar från OptinMonster
Hey Brian, thanks for sharing this. We know how annoying it is when technical issues linger, so I’m really happy Nwachukwu stuck with it until everything was resolved. He's a gem. Thanks for choosing OptinMonster!
Great tool
Great tool, easy to use for non tech people and good customer service when needed.
11 februari 2026
Omdöme utan inbjudan
Svar från OptinMonster
This is exactly what we love to hear, Gauthier. Our goal is to make sure you don’t need a computer science degree to grow your email list. I’m really glad the team was helpful when you reached out. Let us know if you have any questions setting up your next campaign!
Anton was very helpful
Anton was very helpful. He shared all the reasons why the issue might be happening and in the end we fixed it.
3 februari 2026
Omdöme utan inbjudan
Svar från OptinMonster
Hey Abilash! Thanks so much for the kind words. Troubleshooting technical issues can be a headache, so it’s great to hear Anton was able to break it down and get everything working again. I’ll definitely make sure to pass this feedback along to him. He’ll love seeing it. Let us know if you need anything else!
This feature is super helpful
This feature is super helpful and has helped turn visitors into customers. Big shoutout to Anton, from technical support, who has been SO helpful with some of my technical queries.
3 februari 2026
Omdöme utan inbjudan
Svar från OptinMonster
Hi Angela. That’s exactly what we love to hear! It’s awesome that you’re seeing those results with your visitors. Anton is fantastic, so I’m not surprised he was able to get those technical queries sorted for you. I’m going to share this with him and the rest of the support team right now. They’ll love it. Let us know if anything else comes up!
Nwachukwu helped me a lot
Nwachukwu helped me a lot
Within a billing question I wanted to solve.
I thought nobody can help me with that, but Nwachukwu could.
30 januari 2026
Omdöme utan inbjudan
Svar från OptinMonster
Hi Marie-Therese! Thanks so much for sharing this. I’m really glad Nwachukwu was able to get that billing question sorted out for you. We’ll make sure he sees this shoutout!
I was very happy with the technical support I received
My company recently implemented OptinMonster for a client, primarily to use their content-locking feature and lock certain articles and pages. When I ran into an issue on the page we were trying to gate, Anton was able to provide a solution that resolved the issue! I was very happy with my support experience!
27 januari 2026
Omdöme utan inbjudan
Svar från OptinMonster
Hey Lenna 👋
So awesome to hear! Content locking is a great strategy, but technical hiccups can be pretty stressful when you’re working on a client site. I’m so happy Anton was able to provide a solution and get everything working for you. I’ll make sure to pass your kudos along to the team. I know it’ll make his day to see this. Thanks for being a partner with us!
Excellent Customer Service
I have been a customer of OptinMonster for several years and found the tools to be easy to use and effective at growing an email list. When I needed to take a break from our yearly contract, they paused my account, no questions asked. When I contacted them a few months later, the customer service rep was so helpful and friendly. They immediately reinstated my account and all of the campaigns were there waiting for me, right where I left off. It was so fast and easy. Thank you!
28 januari 2026
Omdöme utan inbjudan
Svar från OptinMonster
Welcome back, Sandra! We’re so glad you decided to jump back in. Life happens and sometimes you just need a break, so we try to make that pause process as painless as possible. I’ll make sure to pass your shout-out to the support team because they’ll love hearing they made your day. Let us know if you need anything else!
Great support from Anton
Anton was very helpful with his support. He made videos to help us fix and learn more about optin and to get a great experience
16 januari 2026
Omdöme utan inbjudan
Svar från OptinMonster
Wow, thanks for the shout-out, Rocio!
I’m so glad Anton was able to get things sorted for you. We love using video support because seeing the steps in action makes a huge difference compared to just reading about them.
I’ll definitely pass your kind words along to Anton. It’ll make his day. If you run into any other questions while you’re setting things up, just let us know. We’re here to help!
Amazing support and very fast response…
Amazing support and very fast response for the team. Thank you for the help and continuous collaboration
20 januari 2026
Omdöme utan inbjudan
Svar från OptinMonster
Hi Alexandra 👋
Thanks so much for taking the time to share this feedback. We’re absolutely thrilled to hear that you had an amazing experience with our support team! Speed and helpfulness are top priorities for us here at OptinMonster, so it’s great to know we hit the mark for you.
We really appreciate the collaboration and look forward to helping you grow even more. Cheers!
Anton was super helpful
Anton was super helpful! He solved my problems, thank you!
22 januari 2026
Omdöme utan inbjudan
Svar från OptinMonster
Hi Estelle 👋
That is wonderful to hear! A massive thank you for the shout-out to Anton. We think he’s pretty awesome too, and I will make sure he sees your review! We're so glad he was able to get your problems sorted out for you. If you ever need a hand with anything else, just let us know. 😃
The support team is a game changer!
OptinMonster is a great tool, but the support team is what truly sets it apart. They are always available when we need them and have been instrumental in helping us get the maximum value out of the platform. Highly recommended for anyone looking to boost their conversions with a team that actually cares.
20 januari 2026
Omdöme utan inbjudan
Svar från OptinMonster
Hi Nir 👋
Wow, reading this just made our day! Thank you for the incredibly kind words. While we work hard to make OptinMonster a powerful tool, we really believe that human support is the secret ingredient, so it means the world to hear that our team has been there for you when it matters the most.
Here’s to crushing those conversion goals together! 🥳
Nwachukwu was extremely helpful and…
Nwachukwu was extremely helpful and professional. She took the time to understand my situation, communicated clearly, and went the extra mile to get approval for a solution that worked for me. I truly appreciate her kindness, patience, and excellent customer support. Thank you for making this experience much easier.
19 januari 2026
Omdöme utan inbjudan
Svar från OptinMonster
Hi Dalal 👋
This is such a heartwarming review to read! Thank you so much for sharing your experience with Nwachukwu. It sounds like they really championed your case to find a solution that worked, and we absolutely love to hear stories like that. We always aim to go the extra mile, so knowing that their patience and clear communication made a stressful situation easier for you is fantastic. I’ll make sure to pass these kind words directly to Nwachukwu!
Fast and helpful support. Thanks, Mustafa!
The app is easy to use and works exactly as advertised. I can quickly create new campaigns and schedule them according to our promotional calendar. Mustafa provided very timely support regarding a question about my plan. His reply arrived just in time and included clear, thorough instructions. Keep up the great work!
14 januari 2026
Omdöme utan inbjudan
Svar från OptinMonster
Hi Eugene 👋
Thanks so much for the awesome feedback. We absolutely love hearing that OptinMonster is doing exactly what it says on the tin and helping you breeze through your promotional calendar! Making campaign creation quick and easy is a huge focus for us, so that's music to our ears. A massive high-five to Mustafa as well; I'll definitely let him know that his timely support and clear instructions hit the mark for you. We really appreciate you taking the time to share this. 😃
Always great support and a quick…
Always great support and a quick response to tickets raised. Thanks Mustafa!
15 januari 2026
Omdöme utan inbjudan
Svar från OptinMonster
Hey Matt, thanks for taking the time to share this! Mustafa is awesome, isn’t he? We know how annoying it is to wait around for answers, so we’re really glad he got you sorted out quickly. If anything else comes up, just holler!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.