Hello. Thank you, Nwachukwu, for your helpful message and supportive actions. I was pleased with the refund; you handled my file excellently. Should I need your company's services in the... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nwachukwu was so excellent with technical support and customer service. They asked the right questions in order to provide me with the correct instructions, which were detailed, easy to follow, and mo... Se mer
OptinMonster is an excellent tool for targeting visitors on your website. Its targeting and display rules let us show the right offer to the right visitor at the right time, and it has made a measur... Se mer
Erica and the entire support team were vital in helping us meet a massive deadline. We ran into a big obstacle that would not allow us to move forward in our process. They took on the challenge and fi... Se mer
Företaget har svarat
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Powerful lead generation software that converts abandoning visitors into subscribers with our dynamic marketing tools and Exit Intent® technology.
Kontaktuppgifter
4,7
Utmärkt
374 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
OptinMonster is an excellent and…
OptinMonster is an excellent and extremely reliable platform! Support is off the charts responsive too!
25 juni 2024
Omdöme utan inbjudan
Svar från OptinMonster
Hello SVM,
Thank you for your amazing review! We are glad to hear that you had an amazing experience with the product and our support team. The feedback really made our day :)
If you haven’t already, we’d like to invite you to join our Early Access Program which will allow you to use new features before they are officially released! You can learn more about our Early Access Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thank you again for choosing OptinMonster—we’re here to assist you anytime you need us.
Pop-up software that integrates and flex's to your needs / objective
OptinMonster is a versatile platform - you can build solutions to meet your specific data capture / pop-up requirements. Be that a simple pop-up to countdown to your annual conference, or a pop-up on exit intent with an offer code / include data capture forms - all of which can be integrated to your MarTech stack. Further, we recently implemented a legal disclaimer pop-up for first time visitors who clicked a link on our page, saw the pop-up and could then choose to accept the legal terms (convert) or not. If converted then any subsequent clicks on that page were able to pass through to the target URL without the pop-up showing again - This was a complex solution - BUT the SUPPORT i received and hand-holding from their support agents, creating demo videos, going into my campaign to bug fix for me - enabled me to deliver on the campaign intent, when it felt like i would not be able to meet my objectives.
Outstanding support.
20 juni 2024
Omdöme utan inbjudan
Svar från OptinMonster
Hi Mark,
Thank you for your amazing review! We are glad to hear that you had an amazing experience with the product and our support team. The feedback really made our day :)
If you haven’t already, we’d like to invite you to join our Early Access Program which will allow you to use new features before they are officially released! You can learn more about our Early Access Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thank you again for choosing OptinMonster—we’re here to assist you anytime you need us.
Great app to increase your audience
Optinmonster have being helping us monetize our traffic better. Most of the times, your website visitors are not ready to buy, sometimes they need to follow up or just wait to have a deeper need of what you are selling. We are in one of the hardest industries which is Logistics, and we have grown in sales each year. Optinmonster is one of the cornerstones of our marketing strategy: Content, Email Marketing and Optinmonster is a very effective and powerful marketing stack.
18 juni 2024
Omdöme utan inbjudan
Svar från OptinMonster
Hi Carlos,
Thank you for your amazing review! We are glad to hear that you had an amazing experience. The feedback really made our day :)
If you haven’t already, we’d like to invite you to join our Early Access Program which will allow you to use new features before they are officially released! You can learn more about our Early Access Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thank you again for choosing OptinMonster—we’re here to assist you anytime you need us.
Great app but what is really important…
Great app but what is really important is the Great support!
12 juni 2024
Omdöme utan inbjudan
Svar från OptinMonster
Hey Christopher,
Thank you for your amazing review! We are glad to hear that you had an amazing support experience. The feedback made our day :)
If you haven’t already, we’d like to invite you to join our Beta Program which will allow you to use new features before they are officially released! You can learn more about our Beta Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thank you again, for choosing OptinMonster—we’re here to assist you anytime you need us.
Great support from Bronwyn!
10 juni 2024
Omdöme utan inbjudan
Svar från OptinMonster
Hi Brad,
Thank you for your amazing review! We are glad to hear that you had an amazing support experience with Bronwyn. The feedback really made our day :)
If you haven’t already, we’d like to invite you to join our Beta Program which will allow you to use new features before they are officially released! You can learn more about our Beta Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thank you again, for choosing OptinMonster—we’re here to assist you anytime you need us.
Great customer service
I appreciate their customer service. The reps always make sure the issue is resolved and the response time is quick.
17 maj 2024
Omdöme utan inbjudan
Svar från OptinMonster
Hi Marina,
Thank you for your amazing review! We are glad to hear that you had an amazing support experience. The feedback really made our day :)
If you haven’t already, we’d like to invite you to join our Beta Program which will allow you to use new features before they are officially released! You can learn more about our Beta Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thank you again, for choosing OptinMonster—we’re here to assist you anytime you need us.
Great Service by Support People That Care About Answering/Solving Issues
Here's what I really like about OptinMonster Service:
*The support staff really tries to solve your problem. If they don't know, they include someone else with addiitonal expertise in that area.
* The thread doesn't stop until the issue/question is figured out.
My tenish(?) experiences with OptinMonster Customer Support have always been resolved, questions answered, and/or solution improved.
All the service staff has been great, but shoutout to Bronwyn who's the best. Thank you!
13 maj 2024
Omdöme utan inbjudan
Svar från OptinMonster
Hi David,
Thank you for your amazing review! We are glad to hear that you had an amazing support experience and Bronwyn was there to assist you. The feedback really made our day :)
If you haven’t already, we’d like to invite you to join our Beta Program which will allow you to use new features before they are officially released! You can learn more about our Beta Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thank you again, for choosing OptinMonster—we’re here to assist you anytime you need us.
Intuitive pop-up builder, lots of trigger options
The pop-up builder is very intuitive, and the trigger options are exhaustive.
12 april 2024
Omdöme utan inbjudan
Svar från OptinMonster
Hi Jonathan,
Thank you so much for your kind words and recommendation! We're thrilled to hear that you love OptinMonster and the features it offers.
If you ever need any assistance or have questions, don't hesitate to reach out to our support team. We're here to help!
Thanks again for choosing OptinMonster!
Great experience with all of the reps…
Great experience with all of the reps at OptinMonster. They are always there to help and they provide excellent service. Thank you so much!
10 april 2024
Omdöme utan inbjudan
Svar från OptinMonster
Hi Mariana,
Thank you so much for your kind words and recommendation! We're thrilled to hear that you love OptinMonster and have had a positive experience with our support team.
If you ever need any assistance or have further questions, don't hesitate to reach out. We're here to help!
Thanks again for choosing OptinMonster!
Love the tool and the support team is…
Love the tool and the support team is fast and friendly. I can defenitly recommend OptinMonster. Thanks a lot!
29 mars 2024
Omdöme utan inbjudan
Svar från OptinMonster
Hi Eva,
Thank you so much for your kind words and recommendation! We're thrilled to hear that you love OptinMonster and have had a positive experience with our support team.
If you ever need any assistance or have further questions, don't hesitate to reach out. We're here to help!
Thanks again for choosing OptinMonster!
OptinMonster support is amazing
OptinMonster support is amazing! I was stuck on quite a few parts of my form, but Bronwyn was able to help me create 2 codes that solved all of my issues. I cannot thank the support staff enough for helping me, it's due to them that we now have a working form.
27 mars 2024
Omdöme utan inbjudan
Svar från OptinMonster
Hey Lauren,
Thank you for your amazing review! We are glad to hear that you had an amazing support experience and Bronwyn was there to assist you.
If you haven’t already, we’d like to invite you to join our Beta Program which will allow you to use new features before they are officially released! You can learn more about our Beta Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thank you again, for choosing OptinMonster—we’re here to assist you anytime you need us.
Great tool for nonprofits!
The American Immigration Council has had a great experience working with OptinMonster for our fundraising campaigns. The platform has allowed us to reach new audiences through our website integration.
1 mars 2024
Omdöme utan inbjudan
Svar från OptinMonster
Hey Brianna,
Thank you for your amazing review! We are glad to hear that you had an amazing experience working with OptinMonster and we were a part of your growth journey.
If you haven’t already, we’d like to invite you to join our Beta Program which will allow you to use new features before they are officially released! You can learn more about our Beta Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thank you again, for choosing OptinMonster—we’re here to assist you anytime you need us.
Treated me very fairly and the product…
Treated me very fairly and the product is good.
19 mars 2024
Omdöme utan inbjudan
Svar från OptinMonster
Hey Kevin,
Thank you for your amazing review! We are glad to hear that you had an amazing experience working with OptinMonster team and we were a part of your growth journey.
If you haven’t already, we’d like to invite you to join our Beta Program which will allow you to use new features before they are officially released! You can learn more about our Beta Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thank you again, for choosing OptinMonster—we’re here to assist you anytime you need us.
Support is always helpful....
Optin monster's support is always helpful and fast.
Great company, great support.
13 mars 2024
Omdöme utan inbjudan
Svar från OptinMonster
Hey Samantha,
Thank you for your amazing review! We are glad to hear that you had an amazing support experience :)
If you haven’t already, we’d like to invite you to join our Beta Program which will allow you to use new features before they are officially released! You can learn more about our Beta Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thank you again, for choosing OptinMonster—we’re here to assist you anytime you need us.
Svar från OptinMonster
Hey Sam,
Thank you for your amazing review! We are glad to hear that you had an amazing support experience :)
If you haven’t already, we’d like to invite you to join our Beta Program which will allow you to use new features before they are officially released! You can learn more about our Beta Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thank you again, for choosing OptinMonster—we’re here to assist you anytime you need us.
Good service
Good service
I am a web developer been using Optinmonster for 4years now really been helpful it generating traffic to my clients sites
12 mars 2024
Omdöme utan inbjudan
Svar från OptinMonster
Hey there,
Thank you for your fantastic review! We're delighted to hear that OptinMonster has been a valuable asset in generating traffic for your clients' websites over the past four years. We appreciate your trust and continued support.
If you haven’t already, we’d like to invite you to join our Beta Program which will allow you to use new features before they are officially released! You can learn more about our Beta Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thank you again, for choosing OptinMonster—we’re here to assist you anytime you need us.
Cool and interesting OptinMonsters!
Cool and interesting stuff for eCommerce, with lots of useful features. Keep it up guys, rock on! ;)
18 februari 2024
Omdöme utan inbjudan
Svar från OptinMonster
Hi there,
Thanks for sharing your experience with the community. We really appreciate it. I am glad you like our customer service.
If you haven’t already, we’d like to invite you to join our Beta Program which will allow you to use new features before they are officially released! You can learn more about our Beta Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thank you again, for choosing OptinMonster—we’re here to assist you anytime you need us.
great system
17 februari 2024
Omdöme utan inbjudan
Svar från OptinMonster
Hi Jean,
Thanks for sharing your experience with the community. We really appreciate it. I am glad you like our customer service.
If you haven’t already, we’d like to invite you to join our Beta Program which will allow you to use new features before they are officially released! You can learn more about our Beta Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thank you again, for choosing OptinMonster—we’re here to assist you anytime you need us.
I was unexpectedly charged by…
I was unexpectedly charged by OptinMonster following an automatic plan upgrade, a move that directly contradicts their "You will not be charged" assurance provided at the free trial signup. This unexpected billing, despite the explicit promise made during the credit card information submission, has raised serious concerns about their transparency and billing practices.
12 februari 2024
Omdöme utan inbjudan
Svar från OptinMonster
Hi Maliah,
Thanks for writing in and sharing your feedback.
You’re right, all our plans including the free tier require an account and credit card to start and have specific pageview limits and features available to them.
It’s common for premium software providers to require some level of personal and payment information to facilitate the subscription or purchase process. Kind of like how you might be billed for an email marketing provider like Mailchimp or Constant Contact. This helps ensure that the software is properly licensed, allows for a seamless billing process, and helps maintain security measures for both the provider and the customer.
We understand this can cause some concern, and we want to assure you that you have complete control over when or if we use the card on file. You can manage these settings within your account preferences, which can be found here: https://optinmonster.com/docs/pageview-and-upgrade-preferences/.
Additionally, we offer a 14-day unconditional money-back guarantee, so if for any reason you’re not completely satisfied with OptinMonster, you can cancel your account and receive a hassle-free refund. You can just write in to support at optinmonster dot com and the team will process your refund.
We hope these options will give you and other users more confidence in using OptinMonster, and we appreciate you taking the time to try our platform.
Please don’t hesitate to reach out with any further questions or concerns.
great customer service
great customer service. I haven't used them long, but have no complaints so High Five
8 februari 2024
Omdöme utan inbjudan
Svar från OptinMonster
Hi Eliza,
Thanks for sharing your experience with the community. We really appreciate it. I am glad you like our customer service.
If you haven’t already, we’d like to invite you to join our Beta Program which will allow you to use new features before they are officially released! You can learn more about our Beta Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.
Thank you again, for choosing OptinMonster—we’re here to assist you anytime you need us.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.