Optimum Nutrition UK Omdömen 

129
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I decided to go direct to Optimum Nutrition when prices elsewhere became too much and to my surprise they have discounts for buying in larger quantities. They have my favourite product which is delici... Se mer

Betygsatt 5 av 5 stjärnor

I am really impressed with the Optimum Nutrition Vanilla High Protein Shake. It has a really nice, smooth taste and a perfectly creamy texture. I love that it is not too sweet, making it very easy to... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great product - for someone who hates the taste of protein powder and protein products, this really does just take like squash. Tastes great, will definitely be buying more of it. Highly recommend to... Se mer

Betygsatt 1 av 5 stjärnor

I ordered Protein on 21 July with wrong address delivery. Moments after purchase I realised address is wrong. Emailed customer support as they not available via phone. They reassured my parcel will be... Se mer

Företaget har svarat

Företagsinformation

  1. Butik med vitaminer och tillskott
  2. Fitness och näringslära
  3. Butik för kosttillskott (sport)

Skrivet av företaget

Optimum Nutrition. Setting the Gold Standard in Sports Nutrition. For more than 35 years, Optimum Nutrition has been dedicated to providing athletes, fitness enthusiasts, and active individuals with the highest quality sports nutrition products in the world. Recognised globally as The World’s #1 Sports Nutrition Brand, Optimum Nutrition is trusted by millions of customers who strive every day to achieve their health and fitness goals. Our philosophy is simple: quality you can trust, products you can rely on, and results that help you perform at your best. From our state-of-the-art production facilities, we control every stage of the manufacturing process — from sourcing premium raw ingredients to rigorous quality testing — ensuring that every product meets our uncompromising standards. Best known for Gold Standard 100% Whey, the world’s best-selling whey protein powder, we also offer a wide range of products to support performance, recovery, endurance, and everyday wellbeing. Whether it’s protein powders, pre-workouts, creatine, or vitamins and minerals, each supplement is formulated with science, innovation, and the needs of active people at the forefront. At Optimum Nutrition, we are proud to support both professional athletes and everyday consumers. Our mission is to empower everyone to unlock their potential through safe, effective, and great-tasting nutrition. We continually invest in research, education, and innovation to ensure we remain at the forefront of sports nutrition. When you choose Optimum Nutrition, you choose the Gold Standard in quality, trust, and performance.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

129 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(129)

129 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Optimum Nutrition, Great Products at Great Prices

I decided to go direct to Optimum Nutrition when prices elsewhere became too much and to my surprise they have discounts for buying in larger quantities. They have my favourite product which is delicious and has helped me reach and maintain my weight goal for over 5 years. I would highly recommend having a look at their site to see if you can make a saving on something you already buy, without doubt a company who want to look after their customers.

5 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great product

Great product - for someone who hates the taste of protein powder and protein products, this really does just take like squash. Tastes great, will definitely be buying more of it. Highly recommend to those who are like me and dislike protein shakes etc!

6 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quick and easy

Quick and easy

30 juli 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hi Declan,

Thank you for your lovely feedback.

We wish you a wonderful day ahead:)

Betygsatt 5 av 5 stjärnor

Delicious!

I am really impressed with the Optimum Nutrition Vanilla High Protein Shake. It has a really nice, smooth taste and a perfectly creamy texture. I love that it is not too sweet, making it very easy to drink. It is an incredibly easy way to hit your daily protein goals on the go. My only wish is that they offered a coffee-flavoured version in this exact ready-to-drink format! Highly recommended

20 juli 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hi Debbie,

Thank you for your feedback!

We're thrilled to hear that you enjoyed the product.

We also appreciate your suggestion for a coffee-flavoured ready-to-drink shake and will be sure to pass this feedback on to our product team.

We wish you a wonderful day ahead:)

Betygsatt 1 av 5 stjärnor

Don't seem to understand the difference between a customer and a supplier

My order was delivered by DPD not to my door as instructed but to the building hallway in central London, where it was naturally immediately stolen. Instead of doing what every single other vendor would have done in this scenario which was to either offer a refund or a replacement, and sort out the delivery problem with DPD, Optimum Nutrition decided to involve me in some convoluted back-office process where my money was held hostage and I had to return documents to take part in some kind of DPD investigation. Despite multiple escalations over a number of weeks the customer service team displayed no understanding of how e-commerce works, nor the difference between a supplier claim which is frankly not my problem and a customer who has done no wrong. I had to involve my credit card company in the end who pushed for a refund on my behalf. After which Optimum Nutrition still had the gall to email me to ask me to withdraw my claim with the credit card company. Truly a surreal experience. A real shame as the product is good - just seem to have no understanding of customer experience.

4 juni 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hello June,

Thank you for your feedback. We're sincerely sorry to hear about your experience.

Unfortunately, in cases where a parcel is reported as missing after being marked as delivered, we are legally required to conduct a delivery investigation with the courier before we can determine the appropriate next steps. We appreciate that this process can feel burdensome from a customer's perspective, especially when you have done nothing wrong, and we're sorry for the inconvenience this caused.

We understand that the investigation and communication process did not meet your expectations, and we regret the frustration this created. Your feedback regarding the customer experience has been noted and will be shared with the relevant team for review.

We are pleased that the matter has now been resolved and that you have received your refund. We truly value your feedback and are committed to delivering a better experience in the future.

Betygsatt 1 av 5 stjärnor

Delayed delivery

I ordered Protein on 21 July with wrong address delivery. Moments after purchase I realised address is wrong. Emailed customer support as they not available via phone. They reassured my parcel will be delivered to correct address but until today 27 July I haven’t received my parcel and DPD mailed me my parcel would be delivered tomorrow in wrong address 😑

21 juli 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hi Majid,

Thank you for your feedback.

We're sorry to hear about your experience and understand how frustrating this situation must have been.

After reviewing your case, we can confirm that you contacted our Customer Support Team regarding the incorrect delivery address. The matter was investigated and has since been resolved, with a replacement order sent to the correct address.

We apologize for the inconvenience caused and appreciate your patience while we worked to resolve the issue.

Betygsatt 5 av 5 stjärnor

So I purchased the chocolate brownie…

So I purchased the chocolate brownie bar which I have previously purchased as a single pack and they are delicious. In addition to this I got the chocolate protein shakes, which again were delicious providing the additional necessary protein in easy to consume products. The products were delivered within the timeframe mentioned and I will definitely be purchasing these products again and would definitely recommend other people to purchase. Life is short and most people don’t have the time to get all their protein in, especially when you’re bulking and the products offered by this company always help.

22 juli 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hi Mandip,

Thank you for your feedback!

We're happy to hear that you enjoyed both the products.

Thank you for your recommendation and continued support!

Betygsatt 1 av 5 stjärnor

Item arrived open

Item arrived open, contacted customer services on 16th July and the response is not solving the problem. I want to RETURN for a replacement or refund, they are avoiding this. Will never order again and will just change to a different brand of product. Will be contacting my credit card provider for a chargeback

16 juli 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hi,

Thank you for your feedback.

We're very sorry to hear that your product arrived open and that you feel your concern has not been resolved satisfactorily.

Unfortunately, the information provided in your review does not allow us to identify your order or previous correspondence. We would therefore kindly ask that you contact our Customer Support Team again, quoting your order number and providing any relevant details so that we can review the matter fully and assist you further.

We sincerely apologize for the frustration this has caused and would appreciate the opportunity to investigate your case and work towards a resolution.

Betygsatt 5 av 5 stjärnor

Excellent Products & First-Class Service

I’ve ordered from Optimum Nutrition UK several times now, and every experience has been excellent. The website is easy to navigate, ordering is straightforward, and delivery has always been quick and reliable.

The products are consistently high quality, and it’s reassuring to know you’re buying directly from the manufacturer. I also appreciate the regular offers and discounts, which make premium supplements even better value.

Overall, a company I trust for my sports nutrition needs, and one I’ll continue to buy from. Highly recommended.

18 juli 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hi Kieranf,

Thank you so much for your wonderful feedback!

We're delighted to hear that you've had consistently positive experiences with our products and customer support.

Thank you for your continued support:)

Betygsatt 5 av 5 stjärnor

Brilliant product...great taste and…

Brilliant product...great taste and super effective

16 juli 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hi Michael,

Thank you for sharing your lovely feeback with us.

We are truly glad to hear that you enjoyed the taste and product in general.

We're always here for you!

Betygsatt 5 av 5 stjärnor

I just love it!

15 juli 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hi Max,

Thank you for your wonderful feedback.

We wish you a wonderful day ahead, and we're always here for you:)

Betygsatt 5 av 5 stjärnor

Did we even needed to ask for 5 stars i…

Did we even needed to ask for 5 stars i mean its ON, just a bit pricey but you pay premium to get premium anyway.

8 juli 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hi Bidesh,

Thank you for your kind words.

We're delighted to hear that your experience was positive.

We look forward to serving you again!

Betygsatt 5 av 5 stjärnor

Efficient response and quick delivery

Efficient response with good communication , and rapid delivery.

9 juli 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hi Les,

Thank you for your feedback!

We're delighted to hear that you were happy with our service and delivery.

Wishing you a wonderful day ahead:)

Betygsatt 4 av 5 stjärnor

Sad but true - no,longer value for money

Just bought the new clear protein (incentivised by the free creatine). Good change from whey with a nice clean taste. Originally looking to buy Gold Standard but at nearly £100 a tub that was a no go. Sadly after nearly 20 years I am now having to explore other protein powders.

1 juli 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hello,

Thank you for your feedback!

We're happy to hear that you enjoyed the promotion and the products you ordered.

We're sorry to hear your concerns regarding the price of Gold Standard Whey. We are absolutely going to escalate your feedback.

Thank you for your honest feedback, and we're always here for you!

Betygsatt 1 av 5 stjärnor

Product still not delivered yet its…

Product still not delivered yet its more than a week now

9 juli 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hi Swaroop,

Thank you for your feedback.

We're sorry to hear that your order has not yet been delivered.

Unfortunately, we are unable to locate your order based on the information provided in your review.

Please contact our Customer Support Team directly with your order number so that we can investigate the shipment and assist you further.

We look forward to helping you resolve this matter as quickly as possible.

Betygsatt 5 av 5 stjärnor

Qualitativ Hochwertig und Lecker

27 juni 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hallo,

Vielen Dank für Ihr Feedback!

Es freut uns sehr zu hören, dass Ihnen die hohe Qualität und der Geschmack unseres Produkts gefallen haben.

Wir schätzen Ihre Unterstützung sehr und hoffen, dass Sie auch in Zukunft viel Freude an unseren Produkten haben werden.

Betygsatt 5 av 5 stjärnor

Normal procedure and amazing quality…

Normal procedure and amazing quality product.

2 juni 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hi Jose,

Thank you for your kind feedback!

We're delighted to hear that everything met your expectations and that you're enjoying the quality of the product.
We truly appreciate your support and look forward to serving you again in the future.

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