Optimum Nutrition UK Omdömen 87

TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Something went wrong when l placed the order l guess "auto fill" put in half post code wrong. That's not ON fault still COULD NOT CALL them, Return email say "not monitored" it gives options for other... Se mer

Betygsatt 5 av 5 stjärnor

Hands down the best protein I have ever had. The flavor is incredible and it mixes perfectly without any clumping. I’ve finally found my go-to supplement and will definitely be purchasing again. Huge... Se mer

Betygsatt 5 av 5 stjärnor

I don’t usually leave reviews. However, from someone who has constant gut issues, this is the only whey I’ve found (so far) which is the easiest on my stomach. Even whey isolate from USN etc hits my s... Se mer

Betygsatt 5 av 5 stjärnor

Super fast delivery, next day now! Products are great, lots of choices and flavours to choose from. From a leading nutrition and performance brand, I wouldn’t expect anything else, that’s why I don’t... Se mer

Företagsinformation

  1. Butik med vitaminer och tillskott
  2. Fitness och näringslära
  3. Butik för kosttillskott (sport)

Skrivet av företaget

Optimum Nutrition. Setting the Gold Standard in Sports Nutrition. For more than 35 years, Optimum Nutrition has been dedicated to providing athletes, fitness enthusiasts, and active individuals with the highest quality sports nutrition products in the world. Recognised globally as The World’s #1 Sports Nutrition Brand, Optimum Nutrition is trusted by millions of customers who strive every day to achieve their health and fitness goals. Our philosophy is simple: quality you can trust, products you can rely on, and results that help you perform at your best. From our state-of-the-art production facilities, we control every stage of the manufacturing process — from sourcing premium raw ingredients to rigorous quality testing — ensuring that every product meets our uncompromising standards. Best known for Gold Standard 100% Whey, the world’s best-selling whey protein powder, we also offer a wide range of products to support performance, recovery, endurance, and everyday wellbeing. Whether it’s protein powders, pre-workouts, creatine, or vitamins and minerals, each supplement is formulated with science, innovation, and the needs of active people at the forefront. At Optimum Nutrition, we are proud to support both professional athletes and everyday consumers. Our mission is to empower everyone to unlock their potential through safe, effective, and great-tasting nutrition. We continually invest in research, education, and innovation to ensure we remain at the forefront of sports nutrition. When you choose Optimum Nutrition, you choose the Gold Standard in quality, trust, and performance.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

87 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Almost impossible to get in touch

Something went wrong when l placed the order l guess "auto fill" put in half post code wrong. That's not ON fault still COULD NOT CALL them, Return email say "not monitored" it gives options for other emails to use of which the Eu one is incorrect! ("server not found") .. Three days later l found them on fb they answered me "a couple of days later.. THANKS GOD FOR THE DELIVERY-MAN Out of the lot (DPD clerks included say we can't change any of tge address must be done by the sender EVEN IF THAT post code was NON existing)) He was the only one who took it on himself look at "safe space" where l put the right post code and deliver.

5 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Hands down the best protein I have ever…

Hands down the best protein I have ever had. The flavor is incredible and it mixes perfectly without any clumping. I’ve finally found my go-to supplement and will definitely be purchasing again. Huge thanks to the team for a top-tier product!

6 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I paid it said dispatched and nothing…

I paid it said dispatched and nothing arrived.

4 maj 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hello Ian,

Thank you for taking the time to leave your feedback, and I’m truly sorry to hear about your experience with the delivery.

I’ve checked our records and can see that you already reached out to our customer service team, and a resolution has been provided. I’m glad you were able to get support, and we sincerely apologize for the inconvenience you faced along the way.

We're always here to help:)

Betygsatt 5 av 5 stjärnor

Great whey protein

I bought strawberry flavor and i’d say best whey you can get in both terms of quality and taste

16 april 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hello Mohsen,

Thank you so much for you kind words.

We are truly happy to hear, that you had a positive experience with us:)

Betygsatt 5 av 5 stjärnor

Really good taste double chocolat whey…

Really good taste double chocolat whey protein powder

1 maj 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hi Kilian,

Thank you so much for your feedback. We're glad to hear that you are enjoying the product.

We hope to see you soon:)

Betygsatt 5 av 5 stjärnor

24g(蛋白含量79%)

24g(蛋白含量79%),70%分离乳清+浓缩乳清+水解乳清三重蛋白矩阵,吸收效率拉满

• 氨基酸:5.5g支链氨基酸(BCAA)+11g必需氨基酸(EAA),精准支持肌肉修复

• 热量:≤120大卡,低脂低糖,减脂/增肌/塑形全适配

29 april 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hello,

Thank you for your wonderful feedback.

Betygsatt 5 av 5 stjärnor

Best tasting protein powder

I’ve tried a few different protein powders but this is without doubt the best tasting one, might be a little bit pricey but more than makes up for it with the unreal taste, Delivery was super quick as well, will definitely be using these from now on.

24 april 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hello Wayne,

Thank you for your wonderful feedback. We're really glad to hear, that you had a positive experience with us.

Wishing you all the best, and we hope to see you back soon:)

Betygsatt 1 av 5 stjärnor

I didn’t receive the product and can’t…

I didn’t receive the product and can’t contact ON at all. Tried several times, trough phone calls, email, instagram, can’t manage to get a reply.
Had to open a regou d request with my bank!

The tracking id provided for DPD is an old id, to a delivery done in Nov-25. My order was placed in 08 April-26. DPD said there is nothing they can do.

I haven’t had an update since the first email confirming the order.
Had to buy the same product from Amazon to manage to get the product, it arrived the same day.

Now I’m waiting on the bank analysis to get my money back, with all evidence provided that I’ve tried contact with ON multiple times.

8 april 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

The product and ON service was good but…

The product and ON service was good but the delivery wasn’t the best. The 2 protein tubs were simply put in a cardboard box with no protection. They arrived squashed and dented but luckily there was no leakages

15 april 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hello Vimal,

Thank you for sharing your feedback.

We’ll escalate this to our logistics partner so they can review the packaging process and prevent this from happening again.

If something like this ever happens or if you need assistance with a damaged item, please don’t hesitate to reach out directly to our customer support team. They’re here to help you quickly whenever an issue arises.

Betygsatt 5 av 5 stjärnor

very good

very good, no aftertaste

2 april 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hi Montis,

Thank you for your wonderful feedback. We're so glad you enjoy the products.

See you soon:)

Betygsatt 1 av 5 stjärnor

I didn't receive my order still

17 april 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hello,

Thank you for reaching out and we’re really sorry to hear about this.

We’ve checked the tracking on our side, and it does show that the package has already been delivered. If you’re experiencing any issues or if the parcel hasn’t reached you, could you please get in touch with our customer support team? They’ll be able to look into this further and help resolve it quickly.

We’re here to support you every step of the way.

Betygsatt 1 av 5 stjärnor

Damaged pack

Hi - thanks for the delivery on time . But the parcel I got is damaged and protein pack is torn - with protein contaminated as got contact with air. Could u please look into it.
Thanks

12 april 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hello Mohit,

We’re really sorry to hear that your parcel arrived damaged.

We’re happy to see that you’ve already been in touch with our customer support team and that a brand‑new replacement order has been arranged for you as agreed. We hope this quickly puts things right and that you enjoy your products once they arrive.

If there’s anything else you need, we’re always here to help.

Betygsatt 5 av 5 stjärnor

Great experience as always

Great experience as always, then and now!

3 april 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hi Arvin,

Thank you for your feedback, and we're glad to hear about your positive experience with us:)

Betygsatt 1 av 5 stjärnor

Poor product quality, Shaker Bottle logos came off affter two handwashes in cold water...Spend your money elsewhere. Tried to support them as a brand but don't bother.

Bought a couple of their shaker bottles. After a couple of cold hand washes (not dishwasher), the logos on the side started coming off. Should've just bought no brand versions and saved me 80% of what I spent. If I had known their products were of such poor quality, I could've spent much less on generic no-brand shaker bottles. Tried to support them as a brand but that's my fault...

When they finally did get back to me, they said they couldn't help me because i didn't purchase from their website and asked me to contact their third party complaints team to provide them with all these details?!

-Place of purchase
-Date of purchase
-Product name
-Batch number and time stamp (preferably photo of the batch)
-Expiration date
-Summary of complaint
-Photo of the complaint

It's a lot of work to justify why their bottle is poorly made. So in short, no I won't be spending more time chasing nothing and just won't be purchasing from them again.

Spend your hard earned money elsewhere.

7 april 2026
Omdöme utan inbjudan
Logotyp för Optimum Nutrition UK

Svar från Optimum Nutrition UK

Hi Drew,

We’re really sorry to hear about your experience — that’s genuinely frustrating, and we completely understand why you’re disappointed.

Regarding the support process: because the purchase wasn’t made through our website, we’re required to follow a specific procedure so our quality team can properly investigate. We know it can feel like a lot to provide, and we’re sorry it came across as extra work on your end.

Your feedback is absolutely valid, and we’ll use it to improve both our product quality and the way we handle cases like this.

Wishing you a wonderful day ahead.

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