OPTIMIZED BODY & MIND Omdömen 543

Shabz
Really helpful, explained everything about PCR Times (Etc)
she was really friendly

Shabz was great and very polite. Would definitely recommend booking with them!

Absolutely great service,
ZAINAB thank you very much. Nice and easy.

The staff is friendly and very professional . Tank you so much Zainab. Highly recommend!!

Good experience with the company
Best prices on the market for Day 2 and 8 test, very prompt assistance with any inquiries. Will be happy to use their services again.

The Lady from the Optimized- Zainab was lovely today.She made the PCR covid test so easy and help me with everything. 5⭐⭐⭐⭐⭐for he!!!.Excellent services and I really recommend coming here.

Absolutely great service, absolutely recommend zainab, thank you very much. Nice and easy.

Shabz was amazing really efficient and helpful..
We turned up early before they opened but she just wisped us in…just awaiting for the results now..!

Do no not fall for the very suspect 5* reviews. This service is essentially a scam. I purchased a day 2 arrival PCR for coming back from Malta. Despite evidence that it should have been posted, the company attempted to tell me it was 'click and collect' - despite a receipt saying otherwise. They refused to even consider partial refund, and, despite recorded telephone conversations where they acknowledged themselves that the process was 'confusing', they still took absolutely no responsibility. Eventually got a refund through my credit card chargeback as I proved I was not to blame. The customer service throughout was generally poor.

Your staff miss Zaineb has done such a lovely services to me, Thank you all

I got a 2 day test for the 23rd December. Put it on the post that same day.
Never heard from Optimized Body & Mind again.
To be fair, I forgot to register the kit buuuuut (very big buuuut) they still have enough details to get back to the paying customer that will be waiting for the results to move on with their life.

I contacted customer services after the christmas period through their web form and I'm still waiting for an answer.

Order: 36784

Thanks for nothing. Never again.

Zainab Was The Best Helped Us Get Our Information Ready And Making Sure Everything Was Good And Made Me Feel So Comfortable And Was Very Professional And Kind.

Zainab was very helpful, good knowledge of what customer needed, good quality service

Excellent service. Very kind and coprative staff speacialy Zenab..

Zainab was really helpful today she resolved my issue instantly and she was really kind with
very professional manner.

Zainab dealt me very nicely very friendly and cooperative .

Thanks to Zainab for her patience, and her kind and professional manners.

friendly and nice! Zainab was amazing. Thank you!

We received a great service from Shabz and highly recommend this company to all!
Shabz was super friendly and efficient!
Thanks and keep it up!

didnt send day 2 tests out until day 3 finally arrived on day 8, given meant to be day 2 tests had to go elsewhere to have done to return to work. ever since december have failed to return any correspondence or refund and if you leave negative comment on their facebook page they will block you from commenting within seconds amazing how you can attend to such comments with speed but not emails or refunds. sham company avoid avoid avoid.. regards companys reply totally empty offer as they still have nor replied to emails which was made clear on initial review. guess fact your paying for fake reviews sums it up.