Skontaktowałem się z Biurem W sprawie wypadku samochodowego Zostałem połączony z panią PATRYCJĄ która przeprowadziła mnie przez całą weryfikację zgłoszenia. I było to bardzo profesjonalne i ba... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Dziekuje pani Edycie za rzetelna i profesjonalna obsluge przy przyjmowaniu mojego zlecenia.Pierwsze wrazenie bardzo dobre. Mam nadzieje, ze sprawa zakonczy sie pomyslnie.
Very friendly and courteous customer service. The terms and conditions of the agency's collaboration with the client were thoroughly explained. The conversation took place in a pleasant atmosphere,... Se mer
Wypisujecie treści niezdrożne ze stanem faktycznym jaki był . Państwa pracownik próbował zwalić na mnie swoją pracę która należała do niego i mam na to potwierdzenia pisemne . Państwa pracownik dopuśc... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Optimal Solicitors is a modern, forward thinking and progressive law firm. We represent both private individuals and business clients, nationally and internationally. Excellent customer service and good sound legal advice are at the core of what we do. It's not every day that you instruct a solicitor, but if you do you need to know our team are there for you.
Kontaktuppgifter
3rd Floor Oakland House, Talbot Road, M16 0PQ, Manchester, Storbritannien
- 01612507771
- info@optimalsolicitors.com
- optimalsolicitors.com
4,2
Bra
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very pleased with Optimal Solicitors.
Very pleased with Optimal Solicitors.
They are very professional and helpful, always
able to contact via e -mail or phone- call
I do recommend Optimal Solicitors to everyone.
Thank You.
Marta Wesolowska
23 maj 2024
Svar från Optimal Solicitors
Thank you so much for your kind words, Marta! We're delighted to hear that you were satisfied with the service provided by Optimal Solicitors. Our team is committed to offering top-notch support in family law matters, ensuring easy accessibility via email and phone to address any concerns promptly. It's fantastic to know that our efforts are making a difference. We truly appreciate your recommendation and look forward to assisting you and others in the future. Thank you once again for choosing us for your legal needs.
They are very professional and helpful
They are very professional and helpful. We did had few times problem with contacting but when we did, they were professional and clear. I do recommend Optimal Solicitors to everyone.
3 maj 2024
Svar från Optimal Solicitors
Thank you for sharing your experience with Optimal Solicitors. We're glad to hear that you found our team professional and helpful. We apologize for the occasional difficulties in contacting us but are pleased that once in touch, you received the clear and professional service we strive to provide. Your recommendation means a great deal to us, and we are committed to improving our accessibility to better serve you and all our clients. Thank you once again for choosing Optimal Solicitors and for your trust in our services.
Svar från Optimal Solicitors
Thank you for your fantastic feedback. We are delighted to hear that you found our lawyers experienced, professional, and responsible. Your grade 10 rating means a lot to us!
At Optimal Solicitors, we take pride in providing exceptional legal services and ensuring our clients feel confident and well-supported throughout their cases. Your satisfaction is our top priority.
If you need any further assistance or have any questions, please don’t hesitate to reach out. We’re here to help.
I am really disappointed how you…
I am really disappointed how you handled the situation and issues, no effort at all
20 maj 2024
Omdöme utan inbjudan
Svar från Optimal Solicitors
We are sorry to hear about your disappointment with how we handled your enquiry.
We regret that we were unable to open a case for you and understand how frustrating this must be. Handling enquiries with care and attention is important to us, and we are sorry that we did not meet your expectations on this occasion.
Thank you for bringing this to our attention, and I hope we can have the opportunity to assist you better in the future.
They are very responsive and helpful
They are very responsive and helpful, putting your mind at ease.
17 maj 2024
Svar från Optimal Solicitors
Thank you for your kind feedback. We are pleased to hear that you found our team to be very responsive and helpful, putting your mind at ease.
At Optimal Solicitors, our core values focus on providing exceptional client care, clear communication, and personalized support. We aim to be the solicitor of choice for all our clients, ensuring they receive the best possible service.
Your satisfaction is our priority, and we truly appreciate your comments. If you need any further assistance, please don’t hesitate to reach out.
Natalie looked after me throughout the…
Natalie looked after me throughout the process and was absolutely incredible. not only did she provide consistant updates to me but also ensured that i felt i was being managed and looked after well.
Turely the best expirience i could have hoped for when dealing with a house move which is stressful enough!
Very pleased with Optimal Solicitors as a whole i must say and Natalie is a credit to the company.
10 maj 2024
Svar från Optimal Solicitors
Thank you for your wonderful feedback. We're delighted to hear that Natalie provided you with consistent updates and ensured you felt well looked after throughout the house move process. It's fantastic to know that she made a stressful experience much easier for you.
We appreciate your kind words about Optimal Solicitors.
Absolutley great solicitors
Absolutley great solicitors anything i was unsure about has been explained in detail, always able to contact via e-mail or phonecall cant recommend Optimal Solicitors enough
26 april 2024
Svar från Optimal Solicitors
Thank you for your kind words and for sharing your positive experience. We're delighted to hear that our team was able to provide detailed explanations and was always accessible via email or phone.
Securing the compensation you deserve for your personal injury case is incredibly important to us, and we're glad we could assist you effectively. Your recommendation is greatly appreciated.
Great for a house sale
We had a great experience with Optimal who acted as solicitors for our recent house sale. Wessley was great in particular - easy to get hold of and clear and friendly in all communications. The team offered us great advice and reassurance and we would highly recommend them.
We also used the Digital Move platform which was a bit frustrating at times so it helped a lot to have an actual human at the end of the phone when we needed. Many thanks
1 mars 2024
Omdöme utan inbjudan
Svar från Optimal Solicitors
Thank you for sharing your wonderful experience with Optimal Solicitors. We're thrilled to hear that Wessley and our team provided clear, friendly, and reassuring support during your house sale. Your recommendation means a great deal to us.
Professional and supportive
Optimal Solicitors were really professional and helpful through our sale and purchase journey. Especially Natalie and Laura were both very efficient and easy to communicate with. We thank Optimal Solicitors for their help and support.
18 april 2024
Svar från Optimal Solicitors
Thank you for your glowing review! We're thrilled to hear that you found Optimal Solicitors to be professional and helpful throughout your sale and purchase journey. Natalie and Laura are indeed valued members of our team, and we're delighted that their efficiency and ease of communication made your experience with us a positive one.
At Optimal Solicitors, we strive to provide excellent service and support to all our clients, and feedback like yours reinforces our commitment to maintaining high standards.
Should you require any further assistance in the future, please don't hesitate to reach out. We truly appreciate your trust in Optimal Solicitors.
I found Optimal Solicitors to be courteous and professional
I found Optimal Solicitors to be courteous and professional. I received a great service from them, their fees were reasonable, and I would recommend them for any conveyancing matters.
I took one star off, because I believe the communication between Optimal Solicitors and the Mortgage Lender could have been better. Optimal was in my view, not prompt enough in providing additional information requested by lender, which led to delays in completion and the expiry of the Valuation Report. I had to get an extension of the Valuation report at additional cost. Overall, I was very happy with the service I received from Optimal Solicitors.
11 april 2024
Svar från Optimal Solicitors
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found Optimal Solicitors to be courteous, professional, and provided you with a great service at reasonable fees. Your recommendation means a lot to us. Your feedback is invaluable to us as we continuously strive to improve our services and enhance our communication channels.
We appreciate your understanding and patience throughout the process, and we're pleased that despite this issue, you were overall happy with the service you received from Optimal Solicitors. Should you require any further assistance in the future, please don't hesitate to contact us.
Competent and knowledgable
Competent and knowledgable. However felt i had to chase them a little to achieve result
10 april 2024
Svar från Optimal Solicitors
Thank you for your feedback. We're glad to hear that you found our team competent and knowledgeable. We apologize for any inconvenience caused by the need to follow up, and we appreciate your patience as we worked to achieve your desired result
Take the time to look for a lawyer with a client-first approach.
If you want to settle the case quickly and efficiently, I do not recommend it. Besides, they do not respect the customer. The person who handled my sister's case has changed several times, and the last lawyer is arrogant and does not know how to talk to people. We filed a complaint, but it was obviously rejected because the lawyer who I'm dealing with this case, it was defended and they said it was my sister's fault. Please take your time to read most of the reviews, because we made a mistake by choosing this company. I regret that I didn't read the reviews earlier.
3 april 2024
Omdöme utan inbjudan
Svar från Optimal Solicitors
Thank you for taking the time to share your concerns. We are genuinely sorry to hear about your experience and take your feedback seriously. Unfortunately, we've been unable to find any client details in our system or validate the claims mentioned, but we remain committed to resolving any issues. We have requested further details of your sister's case to allow us to investigate thoroughly; however, we have not yet received your response.
At our firm, we strive to provide the highest quality service and deeply regret if we did not meet your expectations this time. We've helped thousands of clients successfully, but we acknowledge that there is always room for improvement. Please contact us directly at your earliest convenience so we can address your concerns more comprehensively.
Svar från Optimal Solicitors
Thank you for your kind words! We're thrilled to hear you found our services to be professional. Your high recommendation is greatly appreciated, and we look forward to continuing to provide top-notch service. Thank you for choosing us!
I used optimal to consult my situation…
I used optimal to consult my situation and I have a very positive feedback. The receptionist Judyta is very helpful, very professional and I would recommend this company
17 april 2024
Omdöme utan inbjudan
Svar från Optimal Solicitors
Thank you for sharing your experience! We're delighted to hear that you found our services helpful and that Judyta made a positive impression with her professionalism. We greatly appreciate your recommendation and look forward to assisting you again at Optimal Solicitors. Thank you for choosing us!
Svar från Optimal Solicitors
Thank you for your feedback! We're glad to hear you had a positive experience with our team and solicitors. We strive to maintain high standards and appreciate your recognition. Looking forward to serving you again!
Cooperation with Optimal Solicitors was…
Cooperation with Optimal Solicitors was at the highest level. Meetings were organized to ensure thorough preparation for the case. Any doubts or problems were resolved promptly and explained very well. 100% commitment from your lawyer. I highly recommend cooperation with this company.
5 april 2024
Svar från Optimal Solicitors
Thank you for your fantastic review! We're thrilled to hear that your experience with Optimal Solicitors met the highest standards. Organizing detailed meetings and resolving any issues quickly and clearly is key to our approach, and we're glad this was reflected in your case. Your recognition of our lawyer’s 100% commitment is greatly appreciated. Thank you for recommending us, and we look forward to continuing our successful cooperation!
Caroline Higgins was fabulous
Caroline Higgins was fabulous. Would highly recommend Optimal solicitors. Moving home is stressful but your company made the whole process very easy. Many many thanks.
28 mars 2024
Svar från Optimal Solicitors
Thank you so much for your wonderful feedback! We're delighted to hear that Caroline Higgins was fabulous and made your home-moving process smooth and stress-free. It's always our goal to ease the stress for our clients, and we're thrilled to have achieved that for you. Your high recommendation is greatly appreciated, and we look forward to assisting you or your friends in the future. Many thanks for choosing Optimal Solicitors!
Svar från Optimal Solicitors
Thank you for your feedback! We're glad to hear you appreciated the great communication and swift response. Our team is committed to providing efficient and effective service, and it’s wonderful to know that we met your expectations. We look forward to continuing this level of service in all your future interactions with us!
Svar från Optimal Solicitors
Thank you so much for your kind words! We're thrilled to hear that Karolina provided you with excellent and professional advice. It's great to know she made everything clear for you. We really appreciate your recommendation and thank you for choosing our company. Looking forward to serving you again!
Great experience
Great experience, great service. Very good communication, delivered what they promised. Special thanks for Mr Walter Coupe for good work. I recommend everyone use Optimal Solicitors.
19 mars 2024
Svar från Optimal Solicitors
Thank you for sharing your positive experience! We're delighted that you were satisfied with the service and communication from our team. Walter Coupe is especially pleased to hear your kind words about his work. We appreciate your recommendation and look forward to continuing to provide excellent service at Optimal Solicitors. Thank you for choosing us!
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