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Open Fibre Omdömen 

179
TrustScore 3 av 5

3,2

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Early hours thursday 2am-6am apparently was doing a maintenance.. woke up to no internet 2 days now Still no internet and all open fibre are saying is its been passed on to home telecom to be sorted... Se mer

Betygsatt 1 av 5 stjärnor

Our Internet has been down for nearly 24 hours, when you ring up, gets re-directed to another company called "Home Telecom" who subsequently don't answer @ all after waiting 25 minutes, voice message... Se mer

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Betygsatt 5 av 5 stjärnor

Engineer arrived and router arrived on agreed date. All ran smoothly and instantly had a great connection with fantastic speeds. The next day however we ran into some problems with the connection. It... Se mer

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Betygsatt 5 av 5 stjärnor

Fibre just came to this area and was eager to leave sky broadband, from beginning to end the service has been above and beyond install was quick, prompt and efficient. Had an initial router issue whic... Se mer

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Built to handle all your WiFi needs

Perfect for streaming, gaming, work, and learning

3,2

Medel

TrustScore 3 av 5

179 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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3,2

Alla omdömen

(179)

3 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Brilliant service and amazing guys from…

Brilliant service and amazing guys from the ms3 team and all workers involved in fitting my Internet and doing such a good job no mess clean and tidy absolutely outstanding 👏

16 juli 2023
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Svar från Open Fibre

Dear Kell, thank you very much for your kind words, please dont forget to tell your family, friends and neighbours to take advantage of our referral scheme, remember one month free internet for every person who you refer to us!

Betygsatt 5 av 5 stjärnor

Professional installation and lightning…

Professional installation and lightning fast speed at half the price of KC. Would highly recommend.

13 juli 2023
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Svar från Open Fibre

Dear Stephen, please dont forget to tell your family, friends and neighbours to take advantage of our referral scheme, remember one month free internet for every person who you refer to us!

Betygsatt 5 av 5 stjärnor

Brilliant company i switched from kcom…

Brilliant company i switched from kcom , had me up and running straight away!
Very fast on the installation. Very nice set of installers aswell.
Went for the 1000mbps and is running superbly around 995mbps. Never had a issue with them since! 👼
Had the 900mbps and paying £70.00
And was only getting around 650mbps,
Getting 100mbps extra and saving money!

6 juli 2023
Omdöme utan inbjudan
Logotyp för Open Fibre

Svar från Open Fibre

Dear Brad, thank you for your kind words, please dont forget to tell your family, friends and neighbours to take advantage of our referral scheme, remember one month free internet for every person who you refer to us!

Betygsatt 5 av 5 stjärnor

Great sales service

I contacted Open Fibre about their service because I was looking for a new provider. They answered all my questions without a hard sell and seemed as interested in me as I was in them. Their prices are more than competitive and they after a 24/7 support option which is ideal for me and my working times. I can’t wait to get the system up and running.

27 juni 2023
Logotyp för Open Fibre

Svar från Open Fibre

Dear Phil, thank you for your kind words, please dont forget to tell your family, friends and neighbours to take advantage of our referral scheme, remember one month free internet for every person who you refer to us!

Betygsatt 5 av 5 stjärnor

Start to finish really smooth!

From start to finish, I ordered through MS3 who recommended open fibre. I went for the 1000mbps upload and download due to sending huge files for work and gaming a lot. We had one installation to get the fibre line connected to the house, they came across and needed to do a little digging. I was a little scared but they had everything filled back in and back to normal within about 20 minutes. Couple of days later on my appointment day I had two engineers, one from MS3 to install my ONT (inside box) which was quick and easy and they asked where I'd like it to go etc. The second engineer, who was amazing (he was called Luke), came over to set my router up, make sure the speeds were good to go and then we chatted about my setup and how much different it will be. Overall really smooth, I was a little worried but everything was installed without any hitches and I just downloaded warzone in literally 6 minutes!!!

12 juli 2023
Omdöme utan inbjudan
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Svar från Open Fibre

Thank you James - please dont forget to tell evryone and take advantage of our referral scheme!

Betygsatt 5 av 5 stjärnor

Open fibre network (WiFi) 5star

The work by the ms3 guys was very neat and quickly done. Then WiFi Luke from open fibre came round and had me connected in the blink of eye, we did a WiFi speed test before he went and was happy with the results.

26 juni 2023
Omdöme utan inbjudan
Logotyp för Open Fibre

Svar från Open Fibre

Thank you for your kind words, please dont forget to tell your family, friends and neighbours to take advantage of our referral scheme, remember one month free internet for every person who you refer to us!

Betygsatt 5 av 5 stjärnor

I'd like to thank ally and all the…

I'd like to thank ally and all the staff at open fibre they connected me up and the service I got was so outstanding if I needed to no anything all the staff are there to help sort it out the work was done to a very high standard and as quick as possible with no mess at all I would highly recommend this broadband company to any one who is thinking of getting it speed is absolutely spot on keep the good work up and a big thankyou to ally he's just so polite and a gentle man 5 star +

4 juli 2023
Omdöme utan inbjudan
Logotyp för Open Fibre

Svar från Open Fibre

Thank you Paul, please dont forget to mention us to your friends family and neighbours to take advantage of our referral scheme!

Betygsatt 5 av 5 stjärnor

Friendly and professional staff

Friendly and professional staff. Good service, fast and stable Internet.

5 juli 2023
Omdöme utan inbjudan
Logotyp för Open Fibre

Svar från Open Fibre

Thank you Justin, please dont forget to mention us to your friends family and neighbours to take advantage of our referral scheme!

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service, immediate response and above and beyond support. Nice one WiFi Luke, spot on job! 👍 Internet speeds are great and consistent.

4 juli 2023
Omdöme utan inbjudan
Logotyp för Open Fibre

Svar från Open Fibre

Thank you Dexy, please tell all of your friends and neighbours, be sure to take advantage of our referral scheme!

Betygsatt 5 av 5 stjärnor

The change over from kc was swift n no…

The change over from kc was swift n no problems at all..luke kept in touch snd was really helpful and made it stress free..definitely recommend open fibre.

4 juli 2023
Omdöme utan inbjudan
Logotyp för Open Fibre

Svar från Open Fibre

Thank you Colin, please dont forget to recommend us to your friends and family and tak advantage of our referral scheme.

Betygsatt 5 av 5 stjärnor

Highly recommend

Highly recommend, fast internet and very fast and helpful tech support.Many thanks for Sharlot for help

4 juli 2023
Omdöme utan inbjudan
Logotyp för Open Fibre

Svar från Open Fibre

Thank you Roksana, we know you had problems initially but you worked with us to resolve it, we're so pleased, and thank you for the recommendations, please keep them coming!
Dėkojame, Roksana, žinome, kad iš pradžių turėjote problemų, bet jūs dirbote su mumis, kad jas išspręstumėte. Esame labai patenkinti ir ačiū už rekomendacijas, prašome jų ir toliau!

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service, no issues from start to finish. Thanks guys

3 juli 2023
Omdöme utan inbjudan
Logotyp för Open Fibre

Svar från Open Fibre

Thanks Luke, please tell your friends, family and neighbours to take advantage of our referral scheme!

Betygsatt 5 av 5 stjärnor

Excellent

Made the switch to Open Fibre after years of being with KCOM. They are a brilliant local company, Aly set everything up for us.
Highly recommend Open Fibre, speeds are great with no dropping out like we used to get with KCOM. The price is over half of what we were paying and we don't need to pay for a landline that we don't use.
Install was easy, MS3 laid a new cable in our garden and you can't tell that the work has been done.

4 juli 2023
Omdöme utan inbjudan
Logotyp för Open Fibre

Svar från Open Fibre

Thank you for your review Martin, please dont forget to tell your family, friends and neighbours to take advantage of our referral scheme!

Betygsatt 4 av 5 stjärnor

Pre-install :)

I haven't yet received the service, my install isn't for a couple of weeks yet, the price and promised service though is brilliant.
The rating is based solely on experience so far, I provided all details to a chap and advised contract info would be with me in a couple of hours. 3 days later I called to query it and had to provide a few details regarding the offer I was given. Not the end of the world but not the perfect start. I am however, confident the product will do what I need and give me both the speed and coverage required.

26 juni 2023
Logotyp för Open Fibre

Svar från Open Fibre

Thank you very much for your honest review, we apologise for the slow initial contact, and will make sure we add that extra star over the coming years.

Betygsatt 5 av 5 stjärnor

Highly recommend

Highly recommend, fast internet and very fast and helpful tech support.

3 juli 2023
Omdöme utan inbjudan
Logotyp för Open Fibre

Svar från Open Fibre

Thank you very much Barrie for your kind words, please tell all your friends & neighbours and take advantage of our referral scheme!

Betygsatt 5 av 5 stjärnor

Service

Excellent service. Helpful and friendly staff

27 juni 2023
Logotyp för Open Fibre

Svar från Open Fibre

Thank you, please remember to tell al your friends / family and make use of our referral scheme!

Betygsatt 5 av 5 stjärnor

Open fibre came 22nd June installed…

Open fibre came 22nd June installed cable for internet had to cut across lawn but it was so neat and tidy when finished you couldn’t see the join.
Came 23rd June connected cable fitted router connected my landline. Absolutely brilliant.
Highly recommended

22 juni 2023
Omdöme utan inbjudan
Logotyp för Open Fibre

Svar från Open Fibre

Thank you very much Mr Slipper, please dont forget to tell your friends family and nieghbours to take advantage of our referrall scheme.

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