I hate to leave bad reviews, but I recommend you avoid this service at all costs. UPS could not collect my return package from the locker and it has been a huge headache to resolve - going on... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
do NOT use this service. A delivery issue meant my parcel was not in my locker when I went to collect. OOHPod could not organise a call out to sort the issue. They asked me to attend the lockers and t... Se mer
Website is absolutely useless. Trying to give them feedback. No contact details! Try to use chatbot, useless! Try to send a query, get stuck in doom loop of those stupid images ‘click all the bic... Se mer
Företaget har svarat
I've collected over size boxes from Ooh pod in Finegans rd Jonesborough on a few occasions, I find the staff Maureen and Kelly to be extremely helpful and mannerly On one occasion one of my pa... Se mer
Företagsinformation
Skrivet av företaget
OOHPod: 24/7 Smart Parcel Lockers across Ireland, offering secure, private, and convenient parcel collection and drop-off services. OOHPod is your Out-Of-Home Flexible Address. Say goodbye to delivery anxiety with OOHPod and embrace freedom from home deliveries. Sign-up today and save with OOHPod bundles when you shop online. https://www.oohpod.com/#get-started OOHPod is an Irish company providing a parcel locker network across Ireland and Northern Ireland. Our lockers accept parcels from all delivery providers, offering individuals and businesses a secure and convenient way to send and receive packages. Available 24/7 at accessible locations, the lockers enable flexible and hassle-free parcel management. With a focus on privacy and sustainability, OOHPod provides a reliable, agnostic and open network of lockers as an alternative to traditional delivery points. OOHPod lockers serve as an efficient and sustainable Out-Of-Home address solution. Review our businesses products and improve your parcel management with cost effective solutions OOHPod lockers. https://www.oohpod.com/business With over 30 year’s experience, as market leaders, OOHPod’s management team has created the number one smart locker network in Ireland and continues to grow with the C2C and online shopping market.
Kontaktuppgifter
Irland
- oohpod.com
3,1
Medel
242 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 34 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från OOHPod
Thank you so much Steve for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Svar från OOHPod
Thank you so much for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Brilliant service
29 juli 2024
Svar från OOHPod
Thank you so much Laura for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Excellent service I buy all of my adult…
Excellent service I buy all of my adult toys
From love toy shopper Ireland and pick them up with there free next day click and collect service it’s so discreet easy and free.
29 juli 2024
Svar från OOHPod
Thank you so much for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Svar från OOHPod
Thank you so much Carlos for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Svar från OOHPod
Thank you so much for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Dont trust this company
What are the signs you should not trust a company?
- Fishy description of the rules,
- Large amount of 1* reviews (10% or more)
- Difficult to close account (not to cancel a subscription but to delete it)
- Generic responses in comments, like: "We are always working on improvements" or "please contact us to describe the problem (when the problem is described very well).
OOHPod has all of them
26 juli 2024
Omdöme utan inbjudan
Svar från OOHPod
We are very sorry to hear that you are unhappy with the service on this occasion. We are always learning and improving OOHPod, thanks to customer feedback like this.
Feel free to contact us here and we will look into any issue you may have.
https://www.oohpod.com/contact
Lost my package
Lost my package - entered my code at the rathmines pod station after receiving a text to say my package had arrived but upon open the box there was two other people’s packages but not mine. I followed up with ooh pod and got no where. (Was essentially told an post have my package however they did not) would not reccomend using this service
27 januari 2024
Omdöme utan inbjudan
Svar från OOHPod
We are very sorry to hear that you are unhappy with the service on this occasion. We are always learning and improving OOHPod, thanks to customer feedback like this.
Feel free to contact us here and we will look into any issue you may have.
https://www.oohpod.com/contact
Absolutely brilliant service
Absolutely brilliant service. I have dealt with Kerri numerous times and she has been nothing but helpful.
Highly recommend
26 juli 2024
Omdöme utan inbjudan
Svar från OOHPod
Thank you so much for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Ellen fantastic help today
Ellen fantastic help today - Esp when forgot my bag - Maureen & Kerri also willing to help too - very efficient service - will be back
18 juli 2024
Omdöme utan inbjudan
Svar från OOHPod
Thank you so much Majella for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!
If you ever need anything, don't hesitate to reach out.
Thanks again for choosing OOHPod
Love it!
Really great experience, I can't really be sitting waiting for a package as I live by myself, nobody else can buzz delivery in for them, there's also no area in my building for deliveries. So this has been a welcomed game changer.
Just around the corner, safe, and I can pick it up 24/7.
28 juni 2024
Great service.
28 juni 2024
4 parcels ordered.
4 parcels ordered.
1 incorrect password send
1 parcel lost
Not a good first impression to be honest
28 juni 2024
Svar från OOHPod
We are very sorry to hear that you are unhappy with the service on this occasion. We are always learning and improving OOHPod, thanks to customer feedback like this.
Feel free to contact us here and we will look into any issue you may have.
https://www.oohpod.com/contact
excellent service & support.
28 juni 2024
I had an issue with the door didn’t…
I had an issue with the door didn’t open doesn’t matter how many times I tried to open it. I scanned the QR code and sent a message on WhatsApp. They were calling me in 2 seconds. The lady on the phone was very nice and helpful. Finally I was able to open the door with her help and the pod was empty. I didn’t even needed to ask anything she said immediately I’m sorry about it and I will refund you the money. I highly recommend them.
28 juni 2024
This company has kept my buying options…
This company has kept my buying options open when I'm unable to be home for various couriers or post office delivery. Been using them now for over a year with zero bad experiences
The oversize parcel service is particularly good and the staff in the office are lovely and go above and beyond to help in any way they can.
Top marks
28 juni 2024
Amazing service
Amazing service! Absolutely flawless each and every time I’ve used it.
The ladies in office in Jonesborough are particularly wonderful and helpful.
28 juni 2024
easy to use and helpful
28 juni 2024
Excellent service
Excellent service. Safe, secure pick up points. Simple to use. Updates on delivery status. Extensive location options.
28 juni 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.