OOHPod Omdömen 

242
•
TrustScore 3 av 5

3,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I hate to leave bad reviews, but I recommend you avoid this service at all costs. UPS could not collect my return package from the locker and it has been a huge headache to resolve - going on... Se mer

Betygsatt 1 av 5 stjärnor

do NOT use this service. A delivery issue meant my parcel was not in my locker when I went to collect. OOHPod could not organise a call out to sort the issue. They asked me to attend the lockers and t... Se mer

Betygsatt 4 av 5 stjärnor

Website is absolutely useless. Trying to give them feedback. No contact details! Try to use chatbot, useless! Try to send a query, get stuck in doom loop of those stupid images ‘click all the bic... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I've collected over size boxes from Ooh pod in Finegans rd Jonesborough on a few occasions, I find the staff Maureen and Kelly to be extremely helpful and mannerly On one occasion one of my pa... Se mer

Företagsinformation

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Skrivet av företaget

OOHPod: 24/7 Smart Parcel Lockers across Ireland, offering secure, private, and convenient parcel collection and drop-off services. OOHPod is your Out-Of-Home Flexible Address. Say goodbye to delivery anxiety with OOHPod and embrace freedom from home deliveries. Sign-up today and save with OOHPod bundles when you shop online. https://www.oohpod.com/#get-started OOHPod is an Irish company providing a parcel locker network across Ireland and Northern Ireland. Our lockers accept parcels from all delivery providers, offering individuals and businesses a secure and convenient way to send and receive packages. Available 24/7 at accessible locations, the lockers enable flexible and hassle-free parcel management. With a focus on privacy and sustainability, OOHPod provides a reliable, agnostic and open network of lockers as an alternative to traditional delivery points. OOHPod lockers serve as an efficient and sustainable Out-Of-Home address solution. Review our businesses products and improve your parcel management with cost effective solutions OOHPod lockers. https://www.oohpod.com/business With over 30 year’s experience, as market leaders, OOHPod’s management team has created the number one smart locker network in Ireland and continues to grow with the C2C and online shopping market.


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

242 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 34 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,1

Alla omdömen

(242)

44 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. The one parcel that went missing was located within 5 mins by the girls in the office. So far so good

28 juni 2024
Betygsatt 5 av 5 stjärnor

Great service

Great service, works well and reasonably priced.

31 maj 2024
Logotyp för OOHPod

Svar från OOHPod

Thank you so much Michael for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!

If you ever need anything, don't hesitate to reach out.

Thanks again for choosing OOHPod

Betygsatt 5 av 5 stjärnor

Highly recommend

Highly recommend, they offer a great service. I have used their service a number of times. The staff go out of their way to be helpful.

It's a great company and a brilliant way to buy from Amazon, Ebay or Vinted or any items that will only post to the North and not the South

5 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service, period

This makes it easy to purchase from UK without all the hassle. Easy online experience, many pick-up locations and good prices. Thank you, great service, have used it for more than a year, several times, no issues.

31 maj 2024
Betygsatt 2 av 5 stjärnor

Let down - Courier unable to access locker.

I was delighted when OOHPod came along, because I was a regular user of Parcel Motel. I never minded the delay of a day or two for parcels to arrive because it was a reliable service. After having one good experience with OOHPod, I was disappointed when things didn't go smoothly with the 2nd order. The courier wasn't able to gain access to the lockers and rang me looking for an alternative address to deliver the parcel to. I had to have him deliver it to my workplace (where they're a bit grumpy about accepting deliveries) and I haven't used the service since. I've been put off them after this bad experience. It shouldn't be this difficult. I wish OOHPod would process the parcels themselves and have their own couriers put the packages into the drawers, rather than rely on others. At least then the packages will definitely end up in the lockers. From what I can see online other people have had similar problems.

5 februari 2024
Omdöme utan inbjudan
Logotyp för OOHPod

Svar från OOHPod

Hi Grantchester, we are very sorry to hear about our customers having issues when using our service.

Please get in contact with our customer service team on email or live chat so we can resolve the issue for you and understand how this issue occurred with our courier partners.

Please have an order number or your email for reference.

support@oohpod.com

https://help.oohpod.com/kb-tickets/new

We are constantly working with our partners to maintain and improve our onboarding and operation processes.

Your views would be very important to us as we continue to grow across the island of Ireland.

We look forward to hearing from you soon so we can provide you with the same good experience you had previously.

Betygsatt 5 av 5 stjärnor

Oversized parcels, fantastic service!

What a bonus getting oversized parcels delivered to Oohpod Jonesborough, not only to you have safe delivery but fantastic customer service! Thank you Oohpod for making my life easy!

2 maj 2024
Omdöme utan inbjudan
Logotyp för OOHPod

Svar från OOHPod

So glad you have shopping freedom with our oversize parcel service, welcome to the shopping revolution! Our Jonesborough ParcelShop staff are there to help with returns, cheap parcel sending, and access to our glitzy fitting room. Thank you so much for taking the time to write a review, much appreciated.

Betygsatt 5 av 5 stjärnor

Fast and friendly

Highly recommend the services provided by Oohpod. I have been using them for about a year now and cannot find fault with them. They are fast and efficient and their customer service, when I've needed them, have been very helpful.

7 maj 2024
Omdöme utan inbjudan
Logotyp för OOHPod

Svar från OOHPod

Thank you so much for your review. Our staff are trained for both onsite and remote help. We are able to resolve nearly all issues in the moment via online or in our shop. Thanks again!

Betygsatt 4 av 5 stjärnor

UPS/DPD don’t seem to deliver to OOHPod locker.

I’ve only used OOHPod lockers for the past year and a half because I can’t get parcels delivered to my home. Nothing against OOHPod but some courier companies (UPS, DPD…) never seem to deliver my parcels to the locker and for me, it ends up a whole saga trying to get my parcels. If you are ordering online and need your parcel urgently, it might be a better idea to get your parcel delivered elsewhere as these providers that might be delivering your parcel may not actually deliver it. This has been my situation the whole time. Now if I need something urgently, I get it delivered straight to my sister’s house to avoid the mess of dealing with UPS and DPD etc. A Post manage to deliver parcels to the locker without any issues so not sure why UPS and DPD have difficulty.

As mentioned, this isn’t an issue with OOHPod. I just wanted to give people the heads up if ordering items that are needed urgently. For reference, I’m based in Dublin.

5 maj 2024
Omdöme utan inbjudan
Logotyp för OOHPod

Svar från OOHPod

Hi Amy, We are very sorry to hear about the issue you’ve been having with your deliveries to our OOHPods.

Please get in contact with our customer service team on email or live chat so we can understand how we can resolve the issue for you. Please have an order number or your email for reference.

support@oohpod.com

https://help.oohpod.com/kb-tickets/new

We are constantly working with our partners to onboard, maintain and improve our processes and operation. Your views would be very important to us as we continue to grow across the island of Ireland.

We look forward to hearing from you soon.

Betygsatt 5 av 5 stjärnor

First class service…

Ordered stuff from vinted and got delivered to Oohpod in Jonesborough. I have to say this store is fantastic, the help and level of customer service provided from Kerri and Maureen was first class, they are so helpful and always have a smile and are very welcoming.
Would highly recommend this store.

7 mars 2024
Omdöme utan inbjudan
Logotyp för OOHPod

Svar från OOHPod

So glad you are enjoying shopping freedom with OOHPod 🙌 and continue to access your favourite online UK retailers like Vinted.

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