Alex was clear and reassuring. I asked him a few questions as I had been getting calls from a call centre claiming to be you saying I needed an new smart meter or that I was being over charged and wa... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was quite sceptical at first when I used On Utility as I got confused who I was using but Alex explained everything and he’s now contacted me again 2 years in and got me an even better deal. Very... Se mer
Absolute scam … claim to work for your supplier to get a better deal. Misleading you into believing your are talking to somebody legitimate. They Want you to sign forms to work on your behalf… avoid... Se mer
Mandy is absolutely wonderful, she’s always at the end of the phone and answers emails comprehensively. She’s been a great support it’s been a life saver having OnUtility to help.
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
swift service,good price
Really stressful pressured conversation…
Really stressful pressured conversation trying to trick me into signing a new contract with another supplier when my very good contract with EDF isn't finishing until July 2027! Lied to me blatantly about my contract ending this year. Don't believe a word it was a woman called Milly I spoke to
Thank you for saving me a lot of time…
Thank you for saving me a lot of time searching energy comparisons during a busy week
Absolute scam … claim to work for your…
Absolute scam … claim to work for your supplier to get a better deal. Misleading you into believing your are talking to somebody legitimate. They Want you to sign forms to work on your behalf… avoid at all costs.
When you challenge Alex he gets offensive and puts the phone down on you.
Do not trust and always check your documents and contact your suppliers directly before escalating things further with these awful people.
SCAM
I received a phone call yesterday having had persistent missed calls from on energy. The call handler insisted my current EDF contract was expiring at the end of February and I needed a new deal. Having a busy small business I listened and she quoted me figures and insisted I needed to sign a letter of Authority for them to look into this in my behalf. Which I did, as she was so persistent. Having returned home and looked at my EDF account I still have a year to go and the figures quoted were inaccurate by on energy. I have been scammed and would like someone to contact me and advise how I can revoke this- this is so unfair.
Nuisance case
I am being rung every single day by these people. I have no account with them and every day they leave a voicemail for me to delete. I have left a complaint weeks ago with no response - I really don't know what they're trying to achieve. Please leave me alone
Pleasantly suprised
Was abit wary when I received the call, as have had negative experiences ith brokers in the past, however Alex made the process very simple and managed to actually beat the rate from my current supplier, would definitely recommend!
Great comparison service
Great comparison service, made sure I was on the best price possible, thank you
Alex is a scammer
Alex is a scammer. Lying about the current contract to make you sign up to goodness knows what. Usual time pressure technique to make you sign quickly.
Lies and harassment techniques.
Similar experience to other comments. Dishonest. Alex uses lies and harassment. Don't entertain these charlatans.
Dishonest sales techniques, complete lies
Very dishonest sales techniques - just lying through the whole call. They hung up when I asked them to confirm the details by email while I was on the phone.
exactly the same experience as the…
exactly the same experience as the previous review. I was given prices which were completly wrong and over inflated. I was told I wouldnt have been given prices which I deffinately was by Nicky. I was told by Alex prices rise daily and I should sign the document to allow them to act on my behalf. I am lucky I realised before I did!
Alex telephoned me to arrange my new…
Alex telephoned me to arrange my new bill and promised all types of wonderful prices which he said were so much cheaper than what I’m paying now. He went through all my prices and told me I should take this new offer right away as prices rise daily. It turns out Alex was lying through his teeth and my current figures were less than half what he told me and my contract wasn’t about to expire in a few days but has almost two years left. When I mentioned that I’d caught him in his lie he hung up. Goodbye Alex. I hope others don’t rush into anything and check the figures this company tells them over the phone against their actual figures and see what a scam this approach is.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








