Online Pharmacy 4U Omdömen 

484
•
TrustScore 3 av 5

3,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ordered a Mason Pearson Pocket Bristle Brush (Dark Ruby) and received the Bristle & Nylon version instead, a different, cheaper product. Sent 5 emails and made 2 phone calls over 10 days to "Ch... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Avoid- paid extra for next day delivery, as medical support needed to return to work. Wasnt posted for 4 days, arrived with me after a week. Customer service pointless, no apology or refund, said this... Se mer

Betygsatt 5 av 5 stjärnor

This was my first experience using Online Pharmacy4u and I didn’t know what to expect. First purchase and it was incorrect. However, their team moved quickly to resolve my issue with an incomplete... Se mer

Betygsatt 5 av 5 stjärnor

It's always risky buying medical items online, but so far, for the items I've bought throught them, I've found online-pharmacy4u.co.uk appears to provide what it offers - rather than mere lookalik... Se mer

Företagsinformation

  1. Onlineapotek
  2. också i
  3. Apotek
  4. Apotekshandel

Skrivet av företaget

Get the same genuine medicines delivered to your door in as little as 24 hours as you would from your GP - without the wait.


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

484 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 43 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,1

Alla omdömen

(484)

89 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Stay away from this company.

Stay away from this company.

I purchased a pill grinder from this company, and the quality was very poor. It does not grind tablets properly, leaving large pieces instead of a fine powder.

When I contacted the company to return it, they were unwilling to help and essentially told me to take a hike. If you buy something that doesn't work properly or isn't as described, don't expect them to replace it or accept a return.

The customer service was very unprofessional. I wish I had read their reviews before making a purchase. Lesson learned!

YES, IT'S YOUR COMPANY!!!!!
ORDER NO: 4006000
I made absolutely sure before leaving this review, so I don’t understand why you are denying it. I stand by what I wrote and I have no reason to make false claims.

You only need to look at the number of negative reviews your company has to see that I am clearly not the only customer who has had a bad experience. Instead of denying the issue, perhaps your company should take these complaints seriously and address the concerns raised by your customers.

1 augusti 2026
Omdöme utan inbjudan
Logotyp för Online Pharmacy 4U

Svar från Online Pharmacy 4U

Thank you for your review. However, we believe you have reviewed the wrong pharmacy/business.

We have been unable to identify you or the order described from our customer records. In addition, Trustpilot is not our customer review platform. We use Reviews.io, and genuine verified customer reviews relating to our service can be viewed via our website.

Unfortunately, reviews are occasionally posted here by individuals who are not customers of our pharmacy or who have confused us with another similarly named business.

The circumstances you have described do not correspond with an order or customer interaction that we can identify. We would therefore ask that you check the name and website of the pharmacy you actually ordered from and amend or remove this review if it has been posted against us in error.

If you genuinely placed an order directly through our website, please provide Trustpilot with your order number and proof of purchase so that the review can be verified and we can investigate it properly.

We take genuine customer feedback seriously, but it is equally important that reviews are attributed to the correct business.

Betygsatt 1 av 5 stjärnor

Scammers!

Scammers!

They advertise next-day delivery for some medical items, but in reality it's been more than 72 hours and nothing has arrived.

Customer service is useless and has no idea what they're talking about. They're probably just outsourced bunch sitting there readingt the script and passing the time instead of actually helping customers.

Don't waste your money.

8 juli 2026
Omdöme utan inbjudan
Logotyp för Online Pharmacy 4U

Svar från Online Pharmacy 4U

Dear Reviewer,

Thank you for taking the time to leave a review.

Unfortunately, we have been unable to locate any record of your order or account using the information provided. We have also previously asked for your order details so that we could investigate your concerns, but we have not received any information that allows us to identify your purchase.

We believe this review may have been left for the wrong company. We actively collect verified customer feedback through Reviews.io, and if you have genuinely placed an order with us, we would be more than happy to investigate the matter as soon as you provide your order number or the email address used when ordering.

Please contact our customer support team via the contact details on our website with your order information, and we will look into this promptly.

Thank you.

Betygsatt 1 av 5 stjärnor

"Disgraceful service - Damaged baby formula and refused refund!"

Order #318195 - Appalling Customer Service & Damaged Infant Formula
​I ordered a tin of Neocate LCP specialist medical infant formula, which arrived damaged during transit. The tin sustained a deep structural dent located precisely on the lower metallic joint/seam at the bottom edge. Because of this structural damage on the bottom seam, a distinct and strong smell of formula powder can be clearly smelled from the outside, making the goods of unsatisfactory quality and completely unfit for purpose under the UK Consumer Rights Act 2015.
​The company formally admitted the transit damage via email, stating: "We acknowledge that the tin sustained a minor dent during transit." Yet, they refuse to issue a refund or a safe replacement. This matter has been officially reported to Citizens Advice (Ref: CCA-7402546). Absolutely shameful. Avoid this online pharmacy at all costs!

10 maj 2026
Omdöme utan inbjudan
Logotyp för Online Pharmacy 4U

Svar från Online Pharmacy 4U

Dear Customer,

We are sorry to hear that you remain dissatisfied.

Following your report, we investigated the matter and acknowledged that the tin had sustained a minor dent during transit. However, after reviewing the photographs provided, we found no evidence that the product's seal had been broken or that the packaging had been compromised.

Neocate LCP is supplied in sealed, manufacturer-packaged containers. A cosmetic dent does not automatically indicate that the product is unsafe or that its contents have been contaminated. We therefore requested further evidence to support your claim that the product was no longer suitable for use, but this was not provided.

We have handled your complaint in accordance with our policies and our obligations under UK consumer law. While we respect your right to seek independent advice, we do not accept the assertion that the product was "completely unfit for purpose" based on the evidence available to us.

Customer safety is our highest priority. If there had been evidence that the manufacturer's seal had been compromised or that the product was unsafe, we would have taken immediate action.

We remain willing to review any new evidence you wish to provide and will reassess the matter accordingly.

Betygsatt 1 av 5 stjärnor

Unreliable online pharmacy

Received message 'Your Order is Shipped' contacted 5 days later and customer services said they were waiting for stock. No idea when they would receive it- Needless to say I cancelled the order and await a refund!

19 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

0 star

0 star – Misleading product listing and poor customer handling

I had a very frustrating experience with Online Pharmacy 4U.

The product page for Ovex clearly showed a “family pack” in the main image, which reasonably led me to believe I was purchasing a multi-tablet pack. However, I received only single-tablet packs.

The company’s response was to say I selected the “1 tablet” variant — but this completely ignores the real issue: how misleading the page is, especially on mobile. The “Add to Cart” button appears before the variant options are visible, and you have to scroll down to even see that there are different choices. This is very easy to miss, and the overall presentation strongly suggests you are buying the larger pack.

This is not just a small detail — it directly affects the purchasing decision.

Despite explaining this clearly, customer service refused to take any responsibility and would not cover return postage.

In my opinion, the combination of:
- Misleading product imagery
- Poor mobile layout
- Lack of clear variant visibility

creates a very unfair buying experience.

I would strongly advise others to double-check everything before purchasing, especially on mobile, as the way products are presented can be very confusing.

Extremely disappointing experience and not what I would expect from an online pharmacy.

5 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Safe and reliable

I was searching the Internet for a specific type of wound dressing. So I came across Online Pharmacy 4U by chance. They were reasonably priced compared with other sites. Ordering was easy and so was check out. I was updated as to my delivery and arrived within time frame given. I have since placed another order as such a good company

11 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Experience

My first experience purchasing from Online Pharmacy 4U and I was very impressed. The ordering procedure was simple, straightforward and quick, and the delivery was super-speedy, with a courier who was friendly, courteous and caring.

6 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Online Pharmacy 4U

I like getting my products from this company, they are easy to use and very affordable and they are very reliable,, their service is excellent

4 mars 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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