Ordered a Mason Pearson Pocket Bristle Brush (Dark Ruby) and received the Bristle & Nylon version instead, a different, cheaper product. Sent 5 emails and made 2 phone calls over 10 days to "Ch... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Ordered a Mason Pearson Pocket Bristle Brush (Dark Ruby) and received the Bristle & Nylon version instead, a different, cheaper product. Sent 5 emails and made 2 phone calls over 10 days to "Ch... Se mer
Företaget har svarat
Avoid- paid extra for next day delivery, as medical support needed to return to work. Wasnt posted for 4 days, arrived with me after a week. Customer service pointless, no apology or refund, said this... Se mer
This was my first experience using Online Pharmacy4u and I didn’t know what to expect. First purchase and it was incorrect. However, their team moved quickly to resolve my issue with an incomplete... Se mer
It's always risky buying medical items online, but so far, for the items I've bought throught them, I've found online-pharmacy4u.co.uk appears to provide what it offers - rather than mere lookalik... Se mer
Get the same genuine medicines delivered to your door in as little as 24 hours as you would from your GP - without the wait.
London, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 43 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Stay away from this company.
I purchased a pill grinder from this company, and the quality was very poor. It does not grind tablets properly, leaving large pieces instead of a fine powder.
When I contacted the company to return it, they were unwilling to help and essentially told me to take a hike. If you buy something that doesn't work properly or isn't as described, don't expect them to replace it or accept a return.
The customer service was very unprofessional. I wish I had read their reviews before making a purchase. Lesson learned!
YES, IT'S YOUR COMPANY!!!!!
ORDER NO: 4006000
I made absolutely sure before leaving this review, so I don’t understand why you are denying it. I stand by what I wrote and I have no reason to make false claims.
You only need to look at the number of negative reviews your company has to see that I am clearly not the only customer who has had a bad experience. Instead of denying the issue, perhaps your company should take these complaints seriously and address the concerns raised by your customers.

Svar från Online Pharmacy 4U
It was very quick service and the product was very good and also the price.
Competitive prices, prompt delivery and superb customary service.
Scammers!
They advertise next-day delivery for some medical items, but in reality it's been more than 72 hours and nothing has arrived.
Customer service is useless and has no idea what they're talking about. They're probably just outsourced bunch sitting there readingt the script and passing the time instead of actually helping customers.
Don't waste your money.

Svar från Online Pharmacy 4U
Order #318195 - Appalling Customer Service & Damaged Infant Formula
I ordered a tin of Neocate LCP specialist medical infant formula, which arrived damaged during transit. The tin sustained a deep structural dent located precisely on the lower metallic joint/seam at the bottom edge. Because of this structural damage on the bottom seam, a distinct and strong smell of formula powder can be clearly smelled from the outside, making the goods of unsatisfactory quality and completely unfit for purpose under the UK Consumer Rights Act 2015.
The company formally admitted the transit damage via email, stating: "We acknowledge that the tin sustained a minor dent during transit." Yet, they refuse to issue a refund or a safe replacement. This matter has been officially reported to Citizens Advice (Ref: CCA-7402546). Absolutely shameful. Avoid this online pharmacy at all costs!

Svar från Online Pharmacy 4U
Received message 'Your Order is Shipped' contacted 5 days later and customer services said they were waiting for stock. No idea when they would receive it- Needless to say I cancelled the order and await a refund!
Bad service 6 days being asked to record clear video ,i use S ultra 25 clear and good quality ended up asking for my refund pathetic
0 star – Misleading product listing and poor customer handling
I had a very frustrating experience with Online Pharmacy 4U.
The product page for Ovex clearly showed a “family pack” in the main image, which reasonably led me to believe I was purchasing a multi-tablet pack. However, I received only single-tablet packs.
The company’s response was to say I selected the “1 tablet” variant — but this completely ignores the real issue: how misleading the page is, especially on mobile. The “Add to Cart” button appears before the variant options are visible, and you have to scroll down to even see that there are different choices. This is very easy to miss, and the overall presentation strongly suggests you are buying the larger pack.
This is not just a small detail — it directly affects the purchasing decision.
Despite explaining this clearly, customer service refused to take any responsibility and would not cover return postage.
In my opinion, the combination of:
- Misleading product imagery
- Poor mobile layout
- Lack of clear variant visibility
creates a very unfair buying experience.
I would strongly advise others to double-check everything before purchasing, especially on mobile, as the way products are presented can be very confusing.
Extremely disappointing experience and not what I would expect from an online pharmacy.
The order came on time, well wrapped and in excellent condition.
Cheaper compared to other companies and stores.Easy to order and efficient postage.
I was searching the Internet for a specific type of wound dressing. So I came across Online Pharmacy 4U by chance. They were reasonably priced compared with other sites. Ordering was easy and so was check out. I was updated as to my delivery and arrived within time frame given. I have since placed another order as such a good company
I've used online Pharmacy 4U a few times and it has been a good experience every time. Fast deliveries and items safely packaged.
Ease of ordering, products availability, reasonably priced, quick delivery, reliability
My first experience purchasing from Online Pharmacy 4U and I was very impressed. The ordering procedure was simple, straightforward and quick, and the delivery was super-speedy, with a courier who was friendly, courteous and caring.
I like getting my products from this company, they are easy to use and very affordable and they are very reliable,, their service is excellent
Ordering was fine but I have a problem with my MJ pen and they are not listening to what I am saying which is very frustrating
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