I really appreciate that the team at One Step listens to customer feedback. I recently shared a suggestion, and they took it seriously and accepted it. It’s encouraging to know that my input matters a... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It was not the service I needed but it offered a lot of services for the money and the customer service rep I delt with was very helpful.
One Step has been fantastic to work with. Customer service is prompt and proactive. They check in with me frequently to ensure I am on track and my needs are met. The platform itself provides one plac... Se mer
UPDATE! OneStep meets and exceeds expectations! After OneStep's recent software update we had some internal challenges navigating how the platform works. The HelpDesk was very quick in their response... Se mer
Företagsinformation
Skrivet av företaget
One Step is the #1 software made just for sober livings and recovery coaches. Over 200,000 individuals use One Step to streamline operations, decrease administrative burdens, track the recovery journey of their residents and easily track rent/fee payments. One Step was built for you to help you automate the day to day of your program so you can focus on your clients' needs. Reach out to One Step today for a free consultation on how to decrease the administrative burden currently taking up too much of your time. Let us help you!
Kontaktuppgifter
4,5
Utmärkt
27 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I’ve been using OneStep for the past…4 years
I’ve been using OneStep for the past five years and have been extremely satisfied with both their platform and their customer service. The system is user-friendly, reliable, and has played a significant role in helping us manage and grow our recovery housing operations efficiently.
I recently reached out regarding a referral for another sober living provider who had just opened, and once again I was impressed by the responsiveness, professionalism, and willingness of the OneStep team to help. Their commitment to supporting providers goes beyond simply offering software—they genuinely care about the success of the organizations they serve.
I highly recommend OneStep to any recovery housing provider looking for a comprehensive platform backed by an outstanding support team
16 juni 2026
Omdöme utan inbjudan
Svar från One Step Software
Thank you for trusting One Step to run your program. We love supporting you and your program!
Hunter at OneStep provided an…
Hunter at OneStep provided an exceptional experience from start to finish. What stood out most was how he prioritized my business and took the time to truly understand my needs rather than treating me like just another potential client. His knowledge of the company and the services he represents was impressive, and he was able to answer every question with confidence and professionalism.
Hunter’s approach made the entire process far more valuable than a typical sales interaction. He focused on building a relationship, providing solutions, and ensuring I had the information needed to make the best decision. I highly recommend Hunter and OneStep to anyone looking for a company that genuinely cares about its clients and delivers outstanding service.
15 juni 2026
Omdöme utan inbjudan
Hunter is awesome
4 juni 2026
Omdöme utan inbjudan
Awesome tutorial
Hunter was phenomenal in explaining the platforms usability. The meeting and tutorial was very thorough, precise and informative. I am excited to implement this platform into our business and can’t wait to get to work! Thanks, Hunter!!!
4 juni 2026
Omdöme utan inbjudan
Great Customer service
It was not the service I needed but it offered a lot of services for the money and the customer service rep I delt with was very helpful.
25 maj 2026
Omdöme utan inbjudan
We are loyal OneStep customers!
We’ve been OneStep customers for several years (since 09/2021) and use it across all three of our sober living locations. It has significantly improved accountability, streamlined our processes, and helped us stay organized. We absolutely love OneStep and plan to remain loyal customers for years to come!
10 april 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.