I spent 2 hours each day, 14 hours per week, ~490 hours over 8 months, answering their surveys, and accumulating 2000 points. When I requested for reward redemption, they blocked my account!... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been doing OnePoll surveys since January and have reached 2000 points 3 times. The surveys have been easy and varied and enjoyable to do. There have been no problems with my payouts also gre... Se mer
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I recently hit a technical glitch (entirely down to me) and ended up locking myself out of the site . One email, problem solved and access enabled . As always, the customer service team rocks !
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Even for my age there are plenty of surveys so the £20 pay out doesn't take too long to reach. I enjoy answering most of them as they are usually well compiled & have had no problem with Onepoll.
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Företagsinformation
Skrivet av företaget
OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.
Kontaktuppgifter
Storbritannien
- members@onepoll.com
- onepoll.com
4,4
Utmärkt
1 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
Fast response,excellent communication.Everything I required.
18 juni 2025
Omdöme utan inbjudan
Svar från OnePoll
Thanks for your review. Glad that we could respond so quickly and effectively
One of the best survey providers
Definitely one of the very best survey providers. Plenty of new surveys every day. Very easy to use and great range of questions. I have no hesitation in recommending OnePoll - give it a try!
18 juni 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your lovely review. Thank you for your help with our research
Excellent Customer Service
Highly impressed with the customer service from One Poll. I recently contacted them regarding a technical issue that I was experiencing with receiving surveys. Rachel from customer services dealt with the problem in a very friendly and efficient manner and the issue was resolved very quickly. This reflects my experience on other occasions that problems have arisen. Consistently good service.
18 juni 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Great we were able to provide the top class customer service our members deserve
Svar från OnePoll
Thank you for your review. Great we were able to solve your queries so quickly
Extremely impressed with the service at…
Extremely impressed with the service at one poll always replies in a promptly manner and Rachel is the best at this and helps solve all my queries including my latest issue with the app not refreshing which has now been resolved. I have been a member with one poll for many years now and only recently got one of my other family members to join who has only been a member for over a month and absolutely loved it compared to any other survey partner apps. Keep it up one Poll :)
18 juni 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Great Customer service is what our members deserve and we endeavour to give this at every opportunity. Great we did this time
Super service as always from One Poll…
Super service as always from One Poll .Rachel and the team always reply promptly to queries and act immediately to resolve any issues including technical problems .Very different in their attitude from other companies . lI can’t recommend One Poll highly enough .
17 juni 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Giving our members the highest level of customer support is very important to us
There's a technical issue on my account…
There's a technical issue on my account I emailed them to report it, they replied very quickly and assured me it is being looked at. Great service
17 juni 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Very occasionally we have software issues that affect our members ability to complete surveys. If this happens we do our utmost to keep members informed and resolve the issue as quickly as possible
A really good survey provider
A really good survey provider. Short, sharp surveys that are easy to complete. Any time I have an issue (which is rare) the support team is quick to respond.
17 juni 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Thanks so much for all your help with our research
Svar från OnePoll
Thank you for your review. Happy we were able to respond so quickly
I was told at the end of the survey…
I was told at the end of the survey "please select the number 17. If you select any number other than 12 you will be disqualified." I selected 12, and then I was told that I won't be allowed to take their surveys again, because I'm untrustworthy.
15 juni 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. This was clearly an error in wording but you would not have been blocked for this one error. If members consistently fail questions then they will be blocked but not for one error especially when the question was incorrect. If you had written to memners@onepoll.com they would have apologized and credited your account with the points. Many apologies for this
I have been a member of recent
I have been a member of recent, And So far, I av seen Some Positive and Negative Reviews Here,but I believe This Website is legit, but @Onepoll I wish to know, how your payouts goes, Is it 14 days as some members says here, so says it's not Upto 14 days , so I kindly demand that You Clear Members either on your Website or Here, because whenever I log in, I see a notification saying that you have paid members Upto 26 of May, or is it that You only Process Payments once in a month
2 juni 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. We usually process payments once a week and whilst we guarantee to pay within 28 days we usually pay well within 14 days and usually less.
Re-activating my account after being blocked.
Rachel Knight re-activated my account on the same day I had reported the problem.
I had attempted to complete surveys whilst relaxing on holiday in the Canaries. This sent the system into a bit of a spin and blocked me with a curt message.
I really had no idea I was not allowed to do this as I still resided in the UK.
Anyhow, all back to normal now and lesson learnt!
Thank you Rachel - Won't happen again! :)
11 juni 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. People logging in from an IP address outside the UK is a potential sign of fraud, as such our system blocks them pending investigation. Occasionally this catches genuine members like yourself and when this happens we reinstate quickly. Thanks for your help with our research
I have been using onepoll for quite a…
I have been using onepoll for quite a while now they are really good the surveys are quick and intreating. Recently I had my account blocked as they thought I had 2 accounts but I have one and so does my wife so I got in touch and they were really helpful and quick then they helped me with a payment issue I had would really reccomend.
6 juni 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Occasionally the extensive security and data quality checks we run to protect the high quality of our data catch genuine members. On the rare occasions this happens we will reinstate immediately. Thank you for your help with our research
OnePoll the best survey site
I've been taking part in OnePoll's surveys for several years and it doesn't take too long to claim payment since the amount of points needed has been lowered. A great site with a variety of surveys.
9 juni 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. The reduction in the amount needed to redeem came from the last members survey we conducted. We review all responses and try to respond where possible. Thank you for your help with our research.
Absolutely great customer service
Absolutely great customer service. Rachael Knight responds quickly and positively to any occasional but rare issue that arises.
5 juni 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. We try hard to stop issues occurring but if they do we will do whatever we can to solve them quickly
Impressive one poll.
Been with one poll for many years, and if you ever have a problem, it's always sorted out quickly and efficiently. Very impressive.
6 juni 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Thanks for all the help you have given us over the years and we are happy we can solve any issues quickly
Svar från OnePoll
Thank you for your review. Thank you for your help with our research
Excellent customer service
Excellent customer service, very helpful and friendly.
30 maj 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Our members deserve the highest level of customer service so it is always good to hear we have given this
Good survey platform
I have been with OnePoll for over 4 years, and never had any issues until recently. I tried to complete surveys whilst on holidays abroad and my account was blocked. However, after contacting OnePoll and verifying my identity the account was immediately re-instated. I will continue using them, as I like how straightforward and short their surveys are.
6 juni 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Thank you for your kind words. We have very strict measures to safeguard our data quality and if we detect an IP address from outside the UK we need to check it. Once we realize it is one of our loyal members we will happily reinstate it quickly. Thank you for your help with our research
Very helpful & quick responses.
5 juni 2025
Omdöme utan inbjudan
Svar från OnePoll
Thank you for your review. Wonderful we could help so quickly
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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