Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I spent 2 hours each day, 14 hours per week, ~490 hours over 8 months, answering their surveys, and accumulating 2000 points. When I requested for reward redemption, they blocked my account!... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have been doing OnePoll surveys since January and have reached 2000 points 3 times. The surveys have been easy and varied and enjoyable to do. There have been no problems with my payouts also gre... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I recently hit a technical glitch (entirely down to me) and ended up locking myself out of the site . One email, problem solved and access enabled . As always, the customer service team rocks !

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Even for my age there are plenty of surveys so the £20 pay out doesn't take too long to reach. I enjoy answering most of them as they are usually well compiled & have had no problem with Onepoll.

Företaget har svarat

Företagsinformation

  1. Marknadsundersökare

Skrivet av företaget

OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Great customer service team!

Occasionally had problems but the customer service team has sorted them out really quickly…unlike many other survey sites. Impressed how quickly they responded and how they resolved things.

1 juni 2025
Omdöme utan inbjudan
Logotyp för OnePoll

Svar från OnePoll

Thank you for your review. Really pleased we could assist so quickly

Betygsatt 1 av 5 stjärnor

Waist of Time

Totally waist of time,they blocked my account only because I haven't log in only for one day.
So stay away from these scamers

30 maj 2025
Omdöme utan inbjudan
Logotyp för OnePoll

Svar från OnePoll

Thank you for your review. Your account was definitely not blocked because you haven't logged in for only one day. It was blocked because of inconsistencies in the data provided

Betygsatt 5 av 5 stjärnor

I love giving my opinions in surveys …

I love giving my opinions in surveys and receiving rewards in return.

One Poll surveys are very interesting easy to complete, if you ever have a problem they are very helpful in sorting it out.

Payouts are also quick highly recommend.

29 maj 2025
Omdöme utan inbjudan
Logotyp för OnePoll

Svar från OnePoll

Thank you for your review. Thank you so much for your help with our research and we are happy you like our surveys

Betygsatt 5 av 5 stjärnor

Fantastic site

Fantastic site, and great customer service, thanks so much for sorting out something that I had done wrong!!

29 maj 2025
Omdöme utan inbjudan
Logotyp för OnePoll

Svar från OnePoll

Thank you for your review. Wonderful that we could help so quickly

Betygsatt 5 av 5 stjärnor

I inadvertently claimed my rewards and…

I inadvertently claimed my rewards and hadn't completed my bank details. I did it twice ! and Rachel refunded my points and gave me the advice I needed to complete my payment. Thank you Rachel you were very efficient and sorted me out.

27 maj 2025
Omdöme utan inbjudan
Logotyp för OnePoll

Svar från OnePoll

Thank you for your review. Great that we could resolve the issue so quickly

Betygsatt 1 av 5 stjärnor

Reward Denied

My request for reward was rejected and I was blocked without any explanation even after sending an email

5 mars 2025
Omdöme utan inbjudan
Logotyp för OnePoll

Svar från OnePoll

Thank you for your review. You have been given the information for you being blocked which was the detention of you completing surveys from an IP address outside of the UK. This is a possible sign of fraudulent behaviour and is something we check carefully

Betygsatt 5 av 5 stjärnor

This company especially Rachel deserves…

This company especially Rachel deserves 5* she’s helped me solve my issues so quickly I wish all customer service was like one poll they show they care! Well Done one poll

22 maj 2025
Omdöme utan inbjudan
Logotyp för OnePoll

Svar från OnePoll

Thank you for your review. Great customer service is very important to us and its great we could provide it here

Betygsatt 1 av 5 stjärnor

Avoid avoid avoid!

Avoid avoid avoid!! Do not use this company. After 18 days of carefully and honestly completing surveys i was nearing my cash out total. Then one morning I found my account had been blocked due to 'multiple answers from fraudulent accounts'. All my points were forfeited and my account was then deleted. They are just a mining exercise for personal information. Don't fall for it.

22 maj 2025
Omdöme utan inbjudan
Logotyp för OnePoll

Svar från OnePoll

Thank you for your review. Our checks showed that we have received multiple responses from the same IP address. This is one indicator of potentially fraudulent behaviour. We offered you the chance to send Photo ID to confirm your details but you were not willing to do this. Without this confirmation the account will remain closed. You were also not nearing your cash out point as you have only accrued 515 points towards a redemption threshold of 2000.

Betygsatt 5 av 5 stjärnor

I had an issue of my own making…

I had an issue of my own making resulting in my account being blocked. I wrote to customer services explaining the situation and they reinstated my account within 24 hours.

20 maj 2025
Omdöme utan inbjudan
Logotyp för OnePoll

Svar från OnePoll

Thank you for your review. Great that we could sort the issue so quickly

Betygsatt 5 av 5 stjärnor

Great Customer Service

Great response from Customer Services when I had a problem of my own making, when redeemed points. I was delighted with the quick resolution from One poll and can highly recommend them. It is great to be rewarded for giving your opinion.

19 maj 2025
Omdöme utan inbjudan
Logotyp för OnePoll

Svar från OnePoll

Thank you for your review. Happy we could help so quickly and effectively

Betygsatt 5 av 5 stjärnor

Excellent customer service

I messed up my payment details, this was sorted out quickly, without any fuss to my complete satisfaction. It couldn’t have been done any better.

19 maj 2025
Omdöme utan inbjudan
Logotyp för OnePoll

Svar från OnePoll

Thank you for your review. Great that we were able to sort out the issue so quickly

Betygsatt 5 av 5 stjärnor

Really good customer service

Like an idiot, I messed up claiming my payment. Rachel fixed this very quickly.

The surveys are plentiful and it's rare to be screened out of one. I highly recommend OnePoll to anyone looking to make a bit of extra cash.

12 maj 2025
Omdöme utan inbjudan
Logotyp för OnePoll

Svar från OnePoll

Thank you for your review. Thank you for your help with our research and for your kind words

Betygsatt 5 av 5 stjärnor

One of the best or possibly the best

Been using onepoll for many years but never taken the trouble to review them. The main reason for this is because I usually review the positives and the negatives about survey sites. Onepoll doesn't really have any negatives.

Yes, you'll get screened out of some surveys but this happens swiftly after one or 2 question rather than at the end of a 20 minute survey like many others I could mention.

The surveys don't pay a small fortune but they're generally quite brief and as such pay fairly.

Also they are the only site I've ever known to increase the amount they pay for their surveys. When I first started using them it was generally 5p or 10p per survey, now it's usually 15p or 20p. They've also reduced their payout threshold to £20 from £25 and believe me that makes a difference.

Payout by BACS or Paypal. Can take a few weeks after claim to receive the payment and they clearly state this.

Nothing underhand here.

8 maj 2025
Omdöme utan inbjudan
Logotyp för OnePoll

Svar från OnePoll

Thank you for your lovely review. Your kind words are greatly appreciated as is your continued membership of our research panel.

Betygsatt 1 av 5 stjärnor

Not to be trusted

Don't waste your time with this company. Having completed many surveys, as I was nearing the cash-out threshold they blocked my account - supposedly due to providing "incorrect answers" (which is not true). I asked them to provide evidence of what I'd done wrong, but they refused. Now they're point-blank ignoring my emails asking for an update.

I completely understand the need to gather accurate data, but to arbitrarily close an account without any evidence to back up their decision is outrageous.

1 maj 2025
Omdöme utan inbjudan
Logotyp för OnePoll

Svar från OnePoll

Thank you for your review. If we find inconsistencies in the data provided we put the account on hold whilst we investigate. Part of this would be asking for PhotoID. If this has been provided then it is unclear why the account would still be on hold. What wasn't mentioned here was that you had been blocked and warned for poor survey completion on at least 3 occasions which is the reason why your account has not been reinstated

Betygsatt 5 av 5 stjärnor

I made an error

I made a silly error in one of the quality control checks on a survey so my account was blocked. Rachel sorted it very quickly for me and my account was reinstated.
Great to deal with and reaction time is second to none

2 maj 2025
Omdöme utan inbjudan
Logotyp för OnePoll

Svar från OnePoll

Thank you for your review. Happy that we were able to sort your problem out so quickly

Betygsatt 5 av 5 stjärnor

I have been using OnePoll for years

I have been using OnePoll for years. Very quick and easy surveys to complete and cash straight to your bank! I’ve cashed out a few hundred pounds over time.
Rachel in customer services helped me with a small issue very quickly with great professionalism!
Thank you Rachel, amazing service and a wonderful survey company.

1 maj 2025
Omdöme utan inbjudan
Logotyp för OnePoll

Svar från OnePoll

Thank you for your review. Thank you for your help over such a long time with our surveys. It is truly appreciated

Betygsatt 5 av 5 stjärnor

Rachel's a superstar

Rachel was super helpful today when my account was blocked (for reasons I couldn't figure out), but after a quick ID check, I'm back in, and Rachel had it all sorted in about an hour.

25 april 2025
Omdöme utan inbjudan
Logotyp för OnePoll

Svar från OnePoll

Thank you for your review. Happy that we could solve the issue so quickly

Betygsatt 1 av 5 stjärnor

I made a mistake in Claiming my Reward

I made a mistake in Claiming my Reward, I Emailed them, ASAP for Reversing my Points, Only for me To Get Rejected on my payment the Next Day, I wonder if they Only Pay some People to give reviews here, Because they always claim that Onepoll is helpful even when you make a mistake in claiming your payment, but it's all False

22 april 2025
Omdöme utan inbjudan
Logotyp för OnePoll

Svar från OnePoll

Thank you for your review. Firstly we quickly responded to and corrected your mistake which is what we do. Independent of this we have data quality procedures we follow. Members@onepoll.com would have explained what the issue was and tried to resolve the issue. We don't pay anybody for any reviews, all are genuine.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer