The notary was easy to understand, and very knowledgeable on the process. She was able to correct errors in spelling and Dates prior to being finalized. She was able to coordinate with 3 different si... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It was so simple and idiot-proof. A major law office in Florida wanted me to sign an affidavit while I was at home in The Netherlands. They couldn't get their system to accept a non-US telephone num... Se mer
First timer but we'll be back again soon. Serious staff who helped a bit with technical side. An excellent user experience. D Maley France
I liked that I was given the option of having a notary at my disposal for the project I was working on at the time. It was quick to navigate through and the staff who helped me knew what they were do... Se mer
Företagsinformation
Skrivet av företaget
OneNotary is the U.S. leader in 24/7 online notarization — trusted by Docusign, Morgan Stanley, Liberty Mutual, Amazon, DoorDash, Procore, and hundreds of other organizations. We connect customers to a live, professionally trained notary in under one minute and complete most notarizations in under five minutes — delivering the simplest and most reliable experience in the market. Unlike marketplace-based solutions, OneNotary operates as enterprise-grade infrastructure built for compliance, scalability, and seamless integration into modern business workflows. When every minute matters — and compliance cannot be compromised — teams choose OneNotary.
Kontaktuppgifter
1 Belvedere Place, 94941, Mill Valley, USA
- support@onenotary.com
- onenotary.com
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Professional, easy process
Naomi made the process easy to understand, was helpful and professional
18 augusti 2026
The notary was easy to understand
The notary was easy to understand, and very knowledgeable on the process. She was able to correct errors in spelling and Dates prior to being finalized. She was able to coordinate with 3 different signers and in multiple states and areas. All in all, awesome job. Quick, painless and stress free.
18 augusti 2026
Super fast and easy
Super fast and easy. No fuss. Took a few minutes and they did their due diligence to verify my identity via video and pictures. Felt like my info and identity are kept safe.
18 augusti 2026
They where very helpful and…
They where very helpful and knowledgeable. It took a lot less time than finding a notary
17 augusti 2026
The person that did my notary is very professional
Service, staff, user experience and the person that notarized my document was amazing and very professional.
16 augusti 2026
Easy and fast with pleasant notary.
16 augusti 2026
Good service and helpdesk
15 augusti 2026
Good overall
Once we connected by video, the notary experience was smooth and professional. The online process was smooth as well. However, it took awhile before we connected.
14 augusti 2026
Quick and easy!
14 augusti 2026
She was loud and clear made the process…
She was loud and clear made the process very easy and easy to understand ,was very helpful
13 augusti 2026
Straight to the point
Straight to the point, consistency throughout the call and use of technology.
13 augusti 2026
Smooth experience
11 augusti 2026
Omdöme utan inbjudan
great experience.
12 augusti 2026
The notary was very patient
The notary was very patient. I am not use to signing papers on line. Thank you for your help!
12 augusti 2026
A very poor experience, eventually got what we needed
The first remote notary gave the witness incorrect information that I had correctly and appropriately filled in (location of the *witness*) and during the remote notary session the witness was told that was incorrect and it needed to be where SHE (the remote notary) was located. The notary made this change, but this was grossly incorrect. We were refunded because of this change to the document and because this notary was also in the incorrect state to be able to legally notarize the document as requested.
I feel the One Notary should have an option to confirm/request the state where the remote notary is located in order to be valid for the document being notarized, this is especially important in the legal field. This was not an option and we had to wait for a different notary to be reassigned on the second session because of the lack of options on the website to request specific states' notaries.
All in all, we got what we needed, but there were 3 notaries involved, multiple long chat sessions with the chat support, a form to issue the refund request, and it took far, far longer than it should have, wasting my time, the witnesses time, the other 2 notaries' time, and reinforced the desire to never have to use this particular service again. I will be shopping elsewhere for other options for a remote notary. We'd been looking anyway, but this just sealed the deal to never use you all again for a minimum of between 8 and 15 remote notary sessions per month.
*Edit to add after their reponse was posted*
"We would also like to clarify that OneNotary does not schedule or set appointments for notarization sessions. Our platform provides 24/7 online notarization services."
This is missing the entire point.
Yes, I am very well aware of your limitations regarding scheduling or lack thereof. When I asked if you had any remote notaries for the two states in which a notary can notarized the specific document, I was informed that yes there were. There is no way to request those notaries however, and one has to wait for a notary to join, ask where they are from, then request a different notary if it's not one from that state. Rinse and repeat as needed.
This process is clunky, obtrusive, a bad system for a business like this to use, the is cause of well-known delays (per other reviews) and wasting everyone's time. If there are 5 notaries, and only 1 will be a valid notary for the state we are needing, it makes sense to be able to request THAT ONE specific notary out of the 5 without having to waste the other 1-4 notaries time simply because they can't notarize the document.
This service (as is) probably works great if it doesn't matter where the notary is from, but in a lot of legal cases, this aspect matters greatly.
6 augusti 2026
Svar från OneNotary
Dear Customer,
We sincerely apologize for the issue you experienced and understand the frustration it caused.
We want to assure you that your concerns were carefully reviewed by our Notary Supervisor, and our team has taken the appropriate steps to address the matter.
We appreciate you bringing this experience to our attention, as your feedback helps us continue improving our service.
We would also like to clarify that OneNotary does not schedule or set appointments for notarization sessions. Our platform provides 24/7 online notarization services.
Once all signers have completed identity verification and are ready to begin, an available notary is automatically assigned and will join the session as soon as possible.
We are committed to providing a smooth, reliable, and professional experience and are taking the necessary steps to help prevent similar issues in the future.
Thank you for your patience and understanding. If you have any additional questions or need further assistance, please don't hesitate to contact us at support@onenotary.com.
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