Absolutely excellent service. I ordered a top without reading the description and not knowing that the top was customised, so I thought it would be delivered within a few days. The top was a gift fo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service. I ordered a jersey and need it in 2 day time to have for Sunday for All Ireland Final. I contacted the customer service when I ordered the jersey and Ben was straight back to me and... Se mer
O'neils, boar lane. Leeds Could not ask for friendlier professional staff, excellent customer service! Food excellent variety and value for money. The Irish breakfast is outstanding and the st... Se mer
They delivered my order to the wrong address, despite the correct address being provided. They spent four days trying to blame me and Royal Mail for the mistake before finally acknowledging t... Se mer
Företagsinformation
Skrivet av företaget
O'Neills are Ireland's largest sportswear manufacturer specialising in performance sportswear, footwear and accessories. O'Neills provide sports apparel, international sportswear and teamwear to customers across the world.
Kontaktuppgifter
Old Dublin Road, BT82 9EA, Strabane, Storbritannien
- +44 (0)287 188 2320
- help@oneills.com
- oneills.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 3 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Had a problem sourcing a particular…
Had a problem sourcing a particular item. Emailed ONeills and a lovely young woman (Sarah) phoned me and within minutes the item I wanted was despatched. Thanks also to Shauna,
Where would I get a better service. Delighted.
Awful customer service.
Awful awful. Ordered a sports hoodie which is not customised and on sale in clearance. Top was bit small so asked to swop to bigger size. Declined saying no refund no exchange. Disgusting company and awful customer service.
Very helpful staff and great products
Great quality products. Very nice and helpful staff to help, thanks Sarah.
Great quality
The O’Neills online is brilliant, I buy all the clothes and jerseys for my kids… and it is such good quality and the delivery is so quick…
Stated on their website product can be…
Stated on their website product can be returned however company refused to pay tax for the return product to be delivered from the U.K. Do think twice if you are International online shopper & wanted to return product. I have lost the postage to return the product & never shop on their website again.
I ordered a half and half jersey on…
I ordered a half and half jersey on Sat, emailed asking if it was possible to get it quickly and they kindly did. The jersey arrived the following Thursday in loads of time. Great customer service. Thank you.
Fantastic customer service
Fantastic customer service.
Stephen helped with absolutely every enquiry I had in regards to my order
5 star
10 out if 10
Would highly recommend this website company and support team
Cheers
Prioritised my order as I needed a…
Prioritised my order as I needed a jersey in a hurry
Excellent service,thanks Sarah
Excellent customer care skills
Recently made a call to Customer Care asking for a special favour. I was speaking to a lovely kind understanding girl called Sarah. Told her I needed my purchase on or before the weekend. She told me leave it with her no promises but would do her best.
I received my purchase today bang on time for the weekend. I can’t thank her enough but she has excellent customer care skills her lovely manner and personality. Congratulations Sarah I would rate you and ONeills 100%
Great customer service
Great customer service. Prioritised my order so that I received it on time for event.
Great customer service support…
Great customer service support from Carole.
Excellent help from customer service.
I spoke with Sarah in customer service yesterday regarding my sons orders.She was most helpful and efficient.Both orders arrived in the post this morning so 2 happy lads..Thanks again Sarah 👏👏
Gaa jersey online order
Placed an order thursday for cork gaa jersey they didnt have in stock had to go into production but they prioritized it for me and its dispatched already.. Shout out to Stephen for pushing it for me! thank you.
Helpful great service
I made a recent Oneills purchase and was delighted with the product and service. The dispatch time is 5-7 days with delivery after that so this should be considered when ordering. I did require the item a little quicker and Carole in Oneill’s did all she could to get the item to me on time. Would have no problem recommitting or using again in the future.
Fast delivery
I placed an order for a GAA jersey for a match and an personalised item, I forgot that the personalised item does take longer than the standard delivery which I totally understand. I sent an email and in the same day , Callum replied and said he would do his best to prioritise my order as I needed the jersey and sure enough it was delivered very quickly. He also kept me updated by email. I would find it very hard to find a company that comes anywhere near the customer service and delivery service O’Neills provide. They are excellent. Keep up the good work.
Callum was a gent!
Callum was a gent!! Emailed looking to see if I could speed up shipping for custom half/half jerseys, Callum got back to me straight away that morning saying he would prioritise it and was dispatched at 3.30pm!! Top tier 👏🏼
Is there a zero
Is there a zero? Terrible. Every interaction I have is terrible. Customer service is appalling and curt. They really are the grab all association. There are other companies that do gaa gear. I would just use them instead
Ordered online sent to wrong address…
Ordered online sent to wrong address and o'neills keep saying it was sent to the address I gave even doh ive only ever had one address saved on their website avoid at all costs ordering online
Why shop any where else?!
The quality of your clothing and accessories is first rate. Your service and delivery is also exceptional as is the variety of you catalogue. Grand experience every time.
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