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One Call Claims Omdömen 

17 332
•
TrustScore 4.5 av 5

4,6

Pengar och försäkring
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent communication and service. My car is in for repairs with One Call currently and has issued me with a courtesy hire car. When speaking with Nathaniel (NL3) he very kindly arranged for a big... Se mer

Betygsatt 5 av 5 stjärnor

After lots of going around in circles to speak with someone who could help, I spoke with LH2 who actually listened and did all she could to help with my query. Excellent empathetic service from LH... Se mer

Betygsatt 5 av 5 stjärnor

The call was good in that I was shaken and upset by the situation with my neighbours clearly trying to pin the blame on me, even though the car was clearly on my land and parked sensibly. I did not en... Se mer

Betygsatt 4 av 5 stjärnor

Getting through to the right department proved an issue despite calling the number left on my voicemail, however I spoke to ‘James’ who was clear and helpful with what my next steps were for my claim!... Se mer

Företagsinformation

  1. Pengar och försäkring

Skrivet av företaget

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities. We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited. With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims. Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet. Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us. Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

17 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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4,6

Alla omdömen

(17 332)

1 923 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 1 av 5 stjärnor

Why do I have to speak to at least 2…

Why do I have to speak to at least 2 operators giving the same information and being held on the call waiting to keep being put through only to be told I am not able to get the information about my premium increase if I proceed with my claim. I then am unable to even speak directly to my insurance company Yoga Insure as they have no phone number or email address it is all no reply. It is quite disgusting how insurance companies now operate it is clearly only to make more money paying several salaries when one agency only the actual insurance company is needed. This system of everything electronic is truly inefficient and not customer friendly. You really should be ashamed of the way this industry has evolved

4 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DONT INSURE WITH THEM STAY CLEAR

Wouldn't waste my time insuring with them again
I had an accident when a tree branch landed on my car in 2021 i was taken to hosp car was a write off i got paid out £666 for the car an had to pay policy back £514 I got £154 for my car in all I got no injuries payout they refused to make the land owner pay up nearly 5 yrs later I am still paying this off an no payment for injuries
There no worth it i didn't hit the tree it hit me while driving on a main Rd
Why do we pay insurance if we're treated like shit also they dont have telephone numbers all done online which I hate doin I like to speak to the person
I will not remove this from here its all true

3 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Hire and Repair Team

Eya, your advisor from the Hire and Repair Team was very helpful. There was confusion about whether I had a courtesy or a hire car, but Eyea cleared it up.

3 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

My husband has a ongoing claim with one…

My husband has a ongoing claim with one call claims when accident happened paper work pictures sent etc now they have that information I haven’t heard anything from them I was supposed to hear from the repair people for the car to be assessed within 5 working days that is up haven’t heard anything I was asked if I wanted to be kept updated I said yes I did so we knew what was happening but nothing since they took our information which was about a week ago when I ring they say they can’t talk about on going claims so I don’t know how I’m supposed to know what is happening I look in the portal to see if that has been updated but nothing there either

23 maj 2026
Omdöme utan inbjudan

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